Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity for its overall performance, spacious capacity and great design. Many appreciate its perfect size and quiet operation, as well as the effective temperature controls. However, some customers have expressed concerns about the ice maker's performance, the absence of a dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Great purchase for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with this refrigerator purchase. Having more shelf space and less drawers actually allows us to organize better and there is plenty of space and it cools evenly,
I would recommend this to a friend Samsung Refrigerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my fridge. It meets all of my needs.
I would recommend this to a friend- Cons mentioned:Ice maker performance
Absolute Garbage. DO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst refrigerator I've ever used. The ice maker spit out chunks of PLASTIC the first time we used it. Called Samsung and they replaced it saying sorry this never happens. First basket of ice, PLASTIC! While waiting for them to come out and fix it again the entire ice maker froze up. They replaced this and again it immediately froze up. Even the tech that worked on it said this was the first refrigerator ever made. RUNNN!!! I begged for a new fridge and they insisted I get a fully new door, which I waited months for. Got the new door and here we are again, no ice and a frozen door. DO NOT BUY THIS FRIDGE!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Laura, we know the importance of a reliable fridge at home. Allow us to help.
We recommend checking this link to help you troubleshoot the issue you have with your ice maker. Kindly click on the embedded word and watch the video included.
Samsung ice maker is not working
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice
Here is a guide to help you if your fridge door is frozen. Please click on the embedded word.
Frost forms in the freezer or refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1149412649) to help our team pull up your information.
Have a great day.
^Camille
- Cons mentioned:Dispenser light
No light on ice dispenser.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an awesome fridge. The ONLY problem I have with it is that it does not have a light over the water and ice dispenser.
I would recommend this to a friend Love this color
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this color, easy to change the filter, the compartments are very useful
I would recommend this to a friend- Cons mentioned:Ice maker performance
Samsung 2 door refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice machine is too small for more than 2 people but as a whole its great for the price
I would recommend this to a friend - Pros mentioned:Overall performance
A fridge is a fridge
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I mean it a fridge it only has one job and it does it as intended. Also very little energy consumption.
I would recommend this to a friend Minimalist Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and silent fridge , the color is beautiful . Basic interior but nicely done, Water taste good with the filter , i drink daily from it now.
I would recommend this to a friendshaken
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value and delivery was spot on time. Outstanding features and Samsung is always reliable. Best Buy is my place for appliances.
I would recommend this to a friend- Pros mentioned:Overall performance
Works for now
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Food is starting to freeze in the refrigerator side, not understanding why... The back is bigger than expected in the boxy sense and wide. Although, the front finish is sleek and modern look.
No, I would not recommend this to a friend Good job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the refrigerator. I do miss my old features, but for the price, it's good. The installers did a great job delivering and installing the refrigerator. Thank you!
I would recommend this to a friend- Pros mentioned:Capacity
Great Refrigerator!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is sooooo spacious!! And has hands down one of the best cooling systems I’ve ever seen! We shopped around for awhile before purchasing and I’m so happy we went with this one!!
I would recommend this to a friend Great Samsung Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator features at a great price. This is first purchase of a Samsung brand major appliance and I’m very satisfied with it.
I would recommend this to a friend- Pros mentioned:Size
Very pretty fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful fridge and fits our rental home perfectly! Just was very pricey IMO but the delivery guy was nice and set it up for our tenants.
I would recommend this to a friend - Pros mentioned:Overall performance
Very good product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job !!!!!!!!! Very happy with the staff they worked hard on helping me choose the right refrigerator for my rental. So fair for the last few months they had no issues with this product.
I would recommend this to a friend - Pros mentioned:Space
Moms Fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this refrigerator of my mother and she's amazed on the space capacity that this refrigerator has. Loves the no smudges feature
I would recommend this to a friend - Pros mentioned:Capacity
great fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge. Its very spacious and holds a lot of items. The water and ice maker is awesome as well. Definitely recommend to those who are needing an upgrade.
I would recommend this to a friend - Pros mentioned:Overall performance
Good fridge.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best refrigerator I have ever purchased. It does what it’s suppose to.
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This Fridge has been great, works amazing and just the right shelving and space on both sides.
I would recommend this to a friend - Pros mentioned:Design
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great design and excellent quality. Highly recommend this product.
I would recommend this to a friend