Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I enjoy my refrigerator which has a lot of space for my thighs
I would recommend this to a friendGood purchase
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker is a little loud at times but otherwise it runs pretty quiet. Easy to set up. I would buy it again.
I would recommend this to a friendNice fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking fridge with great storage. The ice maker dispenses very slowly which is the only reason I gave it 4 stars.
I would recommend this to a friendGood fridge.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best refrigerator I have ever purchased. It does what it’s suppose to.
I would recommend this to a friendHappy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very pleased with this Samsung Refrigerator! It has met all of my expectations.
I would recommend this to a friendGreat quality. Love Samsung
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price and value! Highly recommend. Comparable to the more expensive models. Lots of rooms to store food and ice/water dispenser.
I would recommend this to a friendExcellent cooling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent cooling and freezing, looks great and the best part the water is cold whenever need it!
I would recommend this to a friendLove the sleek look!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge was perfect! It was one of the only fridges that was side by side, water spout on the outside, and the sleek look.
I would recommend this to a friendfridge
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect for the price very nice fits perfect will say is a good buy
I would recommend this to a friendBest ever
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best refrigerator.. my kids loves it… very spacious
I would recommend this to a friendWorst experience bad installation 2 times bad qua
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bad delivery Bad installation 9 dent refrigerator doors !!! Frozen freezer!!!! Best Buy says talk to Samsung I bough April 16 2021 final installation after 2 deliveries may 5. Can’t return Very bad service Best Buy
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there New Samsung Customer,
It seems that you might be experiencing some issues with your freezer in your Samsung Refrigerator and I would like to make sure that you have the best experience with your appliance. Let us find a resolution to this problem by contacting us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143293412. We thank you for being a part of our family and thank you for choosing Samsung. ^Brad
Excellent
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great design and excellent quality. Highly recommend this product.
I would recommend this to a friendGreat Fridge, No Complaints
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have used this fridge for the past year and have had zero issues. Has great functionality and features that seem to last over time. Best Buy made it easy with the pickup process in store and provided the necessary assistance in store.
I would recommend this to a friendFive ⭐️ fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love it so far it’s excellent, we needed a refrigerator and this was it
I would recommend this to a friendMr?
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far all is good and working ... We are pleased.
I would recommend this to a friendGreat purchase!!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator - it has a lot of space, great features and beautiful look!
I would recommend this to a friendDesign flaws
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The quality of the frig is good. It looks nice and is solid. That's sort of what you would expect from a frig, but it's downhill from there. It takes forever to make ice. I was buying bags of ice, but ended up buying ice trays to refill the icemaker. Seriously? It seems to make half the ice of my last frig, which was just a run of the mill frigidaire. The water dispenser on the front - you either have to use your hand to push the back to make it dispense while holding the glass under the dispenser, or have a huge glass. For normal size drinking glasses, if you use the glass to push against the back panel like everyone would expect to do to start the water flow, the water completely misses the front of the glass and spills on the floor. None of the shelves are adjustable. Not for the door shelves, nor the main shelves. You're stuck with whatever height they are and if that doesn't work for you, too bad I guess. It's also really deep. That's not the fault of the frig - the specs were clear when I bought it. I wanted the extra space, but since it's more of a pain to reach to the back, that extra space is not as usable as I had envisioned. It sticks out in the kitchen more and if I had to do it over again, I wouldn't have gone with this deep of a frig. Again, not Samsung's fault but something to consider if you feel like you want a larger frig.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there mjl20, I see you are not completely satisfied with the performance of your Samsung Refrigerator. I know how frustrating it can be when an appliance is not performing at it's best. I would like to offer some resources to help ensure you are getting the best out of your unit. Please see link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
If you have any other concerns, do not hesitate to reach out again via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143749755. We are so glad you chose to be a part of our family and we thank you for choosing Samsung. ^Brad
Great refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator. It is sleek looking. Performs wonderfully. No drips from water dispenser like others mentioned. Great buy.
I would recommend this to a friendAwesome fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size and was installed with ease. Thank you very much for ur business best buy.
I would recommend this to a friendGood quality, great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that its has basic functions and great quality and look
I would recommend this to a friend