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Customer Ratings & Reviews

  • Front. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Committed to quality. Driven by innovation. 2 Year Warranty* Limited Time Offer Valid: 1/1/26 - 7/8/26 Up to $199 value *Redemption required. Limited manufacturer's warranty.
  • Angle. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • #1 CUSTOMER SATISFACTION Total Awards 2019 - 2025 Based on total number of Customer Satisfaction awards across all categories, by leading consumer research organization home appliance surveys, 2019-2025 (refrigerators, cooktops, ranges, wall ovens, over-the-range microwaves, dishwashers, washers and dryers
  • HIGHEST ICE MAKER SATISFACTION 2025 In-Door Ice Maker Get cubed or crushed ice Cubed Ice Crushed Ice Water Cubed Ice Crushed Ice Lock(3 sec)
  • Left. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 1. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 2. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 4. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 11. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 12. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 13. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 14. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 15. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 16. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 17. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • BBY Overview - Samsung Refrigeration: Large Capacity video 0 minutes 41 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • BBY Overview - Samsung Refrigeration: Modern Design video 0 minutes 34 seconds
  • BBY Overview - ADA Accessibility on Samsung Appliances video 0 minutes 44 seconds
  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

Model:
RS27T5200SG
SKU:
6397574
$1,299.99
Save $300
Comp. Value: $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 4665 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 115 Showing 2,281-2,300 of 4,665 reviews

  • Excellent

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My parents love it. No issues so far my only complaint would be delivery time.

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend

  • Nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with the frig so far. Looks great. Very easy to maintain. Definitely I would buy again or recommend.

    I would recommend this to a friend

  • Samsung fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! The only thing I don't care for is after getting water the extra water doesn't have anything to drain through.

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend

  • Love it!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this fridge for almost 3 years now and haven't had a single problem with it! Its very easy to change the water filter and to keep the shelves cleaned. Would recommend!

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend

  • Solid Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is very good we all like it but the electric stove that we got with the same delivery had a big scratch in front of the stove and nothing was done about it.

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend

  • Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good product and have a great experience I love the way I can organize everything

    I would recommend this to a friend

  • Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator! It is very spacious. The ice maker is the cherry on top, with that being said I am 100% satisfied with my purchase.

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend

  • Love the space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had it that long yet but love how much space it has and how big the freezer is too. It is nice having the icemaker in the door to create more room!

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend

  • Great deal !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, I got it at a great price including a Total Tech membership, free shipping and free installation.

    I would recommend this to a friend

  • Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We absolutely love our new refrigerator so far! So much bigger than our old one. I love that it dings when the kids leave it open for too long

    I would recommend this to a friend

  • New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Waiting for about 8 weeks for delivery, understandable under the current situation. Delivery people contacted me a few days before they delivered, and again on the day of delivery. They showed up at the time that they stated, removed the old unit and installed the new one. They were friendly, courteous, and efficient in their work. There was some minor damage to the front of the refrigerator, which they couldn’t fix, so they informed me that I could contact the store. I am currently working with the manufacturer to get the correct repair.

    I would recommend this to a friend

  • Good product; good price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with the appearance and performance of my new refrigerator. Also the delivery and installation was completely satisfactory.

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend

  • Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new Samsung refrigerator. It's stylish and has plenty of room

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend

  • Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's fantastic. I never thought i could be so excited about a refrigerator

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend

  • Best Refer experienced to date

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design User friendly Spacious for more items Keeps items cold and extends food life Crisper drawers keeps veggies fresh

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend

  • sleek

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    beautiful modern fridge that I love in my newly remodeled kitchen. I goes perfectly with the stove and dishwasher we purchased together

    I would recommend this to a friend

  • Samsung side by side

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this side by side refrigerator. It has a lot of space in both the freezer compartment and the fridge side. The outside is easy to clean.

    I would recommend this to a friend

  • Great investment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator!!!! Everything stays cool and i love the warning lights if the fridge is open to long.

    I would recommend this to a friend

  • Pleased as punch with this Frig!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator meets our needs and beyond. We found this refrigerator at Best Buy. Our experience with delivery, set up and use has been exceptional.

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend

  • Black stainless is my favorite.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing:) have had it roughly 3 weeks and it looks amazing and is spacious. The other nice thing I have found is it’s quiet.

    I would recommend this to a friend
Page 115, Showing 2,281-2,300 of 4,665 reviews
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