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Customer Ratings & Reviews

$1,299.99
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Comp. Value: $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 4665 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 116 Showing 2,301-2,320 of 4,665 reviews
  • Rated 4 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all it is a good refrigerator. But the right side the door if you fully loaded to open it then it will making A little noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    N/A

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesman that sold me the fridge was the best. Answered all questions and even took the time to look up info for me. He was the best

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the previous model and this one has so much more space! Works great for my family. Love that the ice machine is on the door of the freezer taking up less space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product for the price rental property so this was more than required

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Had the same fridge in counter depth but needed more space so just got the regular size same fridge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still Adjusting

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this refrigerator but its a bit hard to adjust the temperatures even after reading the manual

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung side by side 27 Cu ft

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the handleless look and feel. It is a little deeper than your normal 25 cu.ft. 36” wide side by side. Temperature panel is on the inside on the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I love our new refrigerator-freezer!! It's the perfect size in both sections. Price is very good and the quality is even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Black stainless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly love this fridge!! Easy to clean and lots of space.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works great including the ice and water dispenser. Like how the air circulates to keep everything cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My new frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I enjoy not having to bend over and dig through the freezer. Side by side is best for me!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Ice Maker is a bit small but it works. The rest of the Refrigerator and Freezer is wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. I saw this fridge and sent a snap shot of it to my wife and she fell in love with it. Then I find myself at the register paying for it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ice maker sucks!!!!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking Refrigerator, had it over a year. Great size and works well. But, the ice maker really sucks!! Ice gets often stuck and won’t come out and it builds up and makes a mess when you try and clean it out so it will work.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day, VerdyO!

      We want you to be able to enjoy a cold, icy drink made with your ice maker.

      If your Samsung refrigerator stops dumping ice, there is usually a simple solution. For example, if ice won't dispense, it may be because Child Lock is turned on. Here are the links for more details.

      Ice does not dispense:
      https://www.samsung.com/us/support/troubleshooting/TSG01209062/#ice-does-not-dispense

      What to check when there is no ice or not enough ice from the ice maker or dispenser:
      https://www.youtube.com/watch?v=heJu7r3JqNc

      When the ice maker makes small, cloudy, or clumped ice, it could be something as simple as a dirty water filter, low water pressure, or high mineral deposits in your water.

      Ice maker makes small, cloudy, dirty, or clumped ice:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-makes-small-cloudy-dirty-or-clumped-ice

      If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145286199) to help our team pull up your information when you message us.

      Thank you for choosing Samsung. Have a wonderful day!

      —Vannesa Samsung

  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this new refrigerator. It’s an awesome product for the price and quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my black stainless steel refrigerator. The interior is spacious. The best feature is the water filter. Its changeble from inside the refrigerator

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great looking appliance

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for flipping a house, great looking appliance

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My new refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t realize how much smaller inside this refrigerator is. Another thing…it’s the first I’ve ever seen without a butter compartment. Other than that, it’s going to be okay….

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Dented refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When delivered noticed dent on bottom side was told we could return it, keep it until another one avail. or get a discount we picked discount but have not heard anything yet or seen change on statement (?) Was told I did not need to do anything and they took pictures and they said they would report it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Dear Valued Home Depot Client,

      Thank you for bringing this to our attention. To better assist you with this issue, please contact our Home Depot customer service department at 1-800-466-3337. Phone Hours: Mon-Sun 06:00 am - 02:00 am (EST). They can either answer your question or transfer you to your local store to answer your specific concerns.

      Have a great day.

      -Ricardo Samsung

  • Rated 5 out of 5 stars

    Buy this type of refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased and I enjoy using it. I encourage everyone

    I would recommend this to a friend