Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity for its overall performance, spacious capacity and great design. Many appreciate its perfect size and quiet operation, as well as the effective temperature controls. However, some customers have expressed concerns about the ice maker's performance, the absence of a dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Just moved in . . .
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just moved in and needed a refrigerator fast. Best Buy to the rescue. Ordered it on Friday and delivered on Monday. Fits perfectly and now full of food. :)
I would recommend this to a friend - Pros mentioned:Design
Samsung Fridgerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes my kitchen standard and beautiful my family love it also it keeps our food fresh especially the fruits compartments
I would recommend this to a friend - Pros mentioned:Overall performance
Great fridge.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice look and size. The protective plastic is nearly impossible to get off, but once you get past that frustration it is really nice.
I would recommend this to a friend - Pros mentioned:Size
Great Service & product
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, very spacious. Best buy did a very good job delivering it and with installation. Very profesional. I’m satisfied.
I would recommend this to a friend - Pros mentioned:Space
Great Refridgerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is great, looks amazing in our kitchen. It has a ton of space that holds all of the groceries that we purchase for our large family of 6.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung fridge
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Love Samsung! Price was very reasonable.
No, I would not recommend this to a friend - Pros mentioned:Space
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refridgerator is awesome. There is lots of room in the shelves to put items. Delivery was on time and staff was great with installation.
I would recommend this to a friend - Pros mentioned:Overall performance
Best Buy made it easy to choose
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Had fridge for about a month and it is what we wanted.
I would recommend this to a friend - Pros mentioned:Design
side by side
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.love this refrigerator. Spacious and well-lit. easy to organize
I would recommend this to a friend - Pros mentioned:Space
Great Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Refrigerator. Lots of room and I love the anti-fingerprint doors, great for little fingers.
I would recommend this to a friend - Pros mentioned:Capacity
Good for your house
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is perfectly working for my kitchen. I like the capacity and quality of the product.
I would recommend this to a friend - Pros mentioned:Overall performance
Chuck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product runs smooth and looks well in kitchen. Good buy
I would recommend this to a friend - Pros mentioned:Space
Beautiful refrigerator with loads of convenient st
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this refrigerator! Ease of use and loads of room. It just didn't fit in the space because of a wall right next to it. Couldn't open the freezer door
I would recommend this to a friend - Pros mentioned:Capacity
Huge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of room to feed a family for a week. Fingerprint resistant stainless steel surface is good but will need occasional cleaning.
I would recommend this to a friend - Pros mentioned:Overall performance
My new samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.In love with my new refrigerator, In addition to looking beautiful in my new kitchen, it has everything you need.
I would recommend this to a friend - Pros mentioned:Overall performance
Great!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality and beat expectations - would purchase again
I would recommend this to a friend Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge. The side of the fridge has buttons and some information that’s useful for power outages. I only wish the inside was a little bit bigger
I would recommend this to a friend- Pros mentioned:Overall performance
Great Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does the job it is supposed to do. Delivery guys were great. So far, completely satisfied with the purchase.
I would recommend this to a friend - Cons mentioned:Ice maker performance
This fridge blows more then your lonely fat niece
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Waited 4-5 months to get this fridge, I tried to persuade Samsung otherwise, but lost those months in warranty, according to them it started at purchase date only, not delivery date. Also, this thing makes one 8 cube tray of ice ever 12 hours. I speak with an in-store associate, and he's like, yeah that's common with Samsungs and attempts to try and sell me a countertop ice-maker. If you knew this was a common problem why did you not mention it before selling it to me? So I file for a tech to come look at it, 1st guy replaces the ice-maker and motherboard and leaves, 2 mins after he left the fridge starts making a loud banging noise every 10-15 mins. So schedule another tech, I don't remember what he replaces but it seems to work. Ice-maker works decent for a week or two, then back to 2 trays per day. Tech must have dented the stainless because I know I didn't and don't have kids, have to stare at dings in the stainless around the ice-maker every time I go to the fridge. Other then that I cant think of any cons, or pros...
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Kronos.
Thank you for bringing this to our attention. I see you have some concerns with the 27.4 Cu. Ft. Side-by-Side Refrigerator not making enough ice. I sincerely apologize for the inconvenience this has caused you. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
Although the ice maker is capable of making 10 pounds of ice a day, it's only capable of holding 2 pounds of ice at a time. Once the ice bucket is full, the ice maker will stop.
You can also get in touch with our BestBuy Customer Service department at (888) 237-8289, available 24 hours a day, for the dent that the tech possibly dented your fridge.
Here are some links for more details to help you maximize the appliance's potential.
Ice maker not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
I highly recommend visiting this link for the reference guide:
Test or reset your Samsung ice maker https://www.samsung.com/us/support/troubleshooting/TSG01207806/
How to maintain the ice maker https://www.youtube.com/watch?v=EsbHtpc1ak4
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RS27T5200SR/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144624945
Have a great day.
^Charles
- Pros mentioned:Overall performance
Near Perfect Side by Side
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well laid out. Love the outer finish. Works well so far…
I would recommend this to a friend