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Customer Ratings & Reviews

  • Front. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Angle. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • #1 CUSTOMER SATISFACTION Total Awards 2019 - 2025 Based on total number of Customer Satisfaction awards across all categories, by leading consumer research organization home appliance surveys, 2019-2025 (refrigerators, cooktops, ranges, wall ovens, over-the-range microwaves, dishwashers, washers and dryers
  • HIGHEST ICE MAKER SATISFACTION 2025 In-Door Ice Maker Get cubed or crushed ice Cubed Ice Crushed Ice Water Cubed Ice Crushed Ice Lock(3 sec)
  • Left. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 1. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 2. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 4. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 11. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 12. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 13. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 14. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 15. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 16. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 17. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Committed to quality. Driven by innovation. 2 Year Warranty* Limited Time Offer Valid: 2/6/25 - 12/31/25 Up to $199 value *Limited manufacturer's warranty. Terms apply. Offer valid 2/6/25 - 12/31/25.
  • BBY Overview - Samsung Fridges: Doors, Depths, & Finishes video 2 minutes 51 seconds
  • BBY Overview - Samsung Refrigeration: Large Capacity video 0 minutes 41 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • BBY Overview - Samsung Refrigeration: Modern Design video 0 minutes 34 seconds
  • BBY Overview - ADA Accessibility on Samsung Appliances video 0 minutes 44 seconds
  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

Model:
RS27T5200SG
SKU:
6397574
Highly rated by customers for:
Your price for this item is $1,099.99
The comparable value price is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 4560 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity for its overall performance, spacious capacity and great design. Many appreciate its perfect size and quiet operation, as well as the effective temperature controls. However, some customers have expressed concerns about the ice maker's performance, the absence of a dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 4,560 reviews
  • Pros mentioned:
    Overall performance

    Best fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge has been amazing so far!! Everything we wanted.

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Samsung refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best item what i purchase, and it works really cool

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Kitchen

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and works perfect. The ice is working perfect

    I would recommend this to a friend

  • Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and quiet fridge. Had it for 30 days and no issues Delivery and install were great.

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good products

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good i love thus brand and id i have a chance ill buy again

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator!! Love it. Looks so elegant. Best Buy delivered quick and had them in stock. Home Depot didn’t have this refrigerator in stock.

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    We love our new refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service. We love the refrigerator. From the time we walked in the store until installation, everything was fantastic.

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Samsung black stainless steel fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a great size, lots of room, plenty of light so you can see everything

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Very good item, works great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item works great. Not changed the water filter yet, seems straight forward unlike the bottom fitted old models.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great fridge!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice fridge! It works has all the luxury of the samsung brand and I have had it for all most 6 months with no issues!

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello Desiodus! We appreciate you taking the time to share your feedback. We are happy to know that this unit is meeting your expectations and we thank you for being a valued Samsung customer. ^Nic Samsung

  • Pros mentioned:
    Space

    Best fridge ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Amazing space, I can fit nine 1 gallon jugs on one shelf. Wife loves the small ice. Samsung is my brand and the price is realistic.

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great Decision.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced our old fridge, and love our new samsung fridge.

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great item keeps food cold. Highly recommend

    I would recommend this to a friend

  • Good Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation and replacement of my old fridge went without a hitch. I have no issues with my ice maker (seen a lot of bad reviews about that). My only complaint, would be that the water flow faster from the door. It just takes too long for my cup to fill (especially when I'm on a hurry). I love that the whole fridge is the same temp. Overwall worth the price

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Its a great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its one of the best refrigerators i ever had and I recommend getting one of these too.

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Excellent choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. Lots of room. The shelves and door bins are well made with sturdy material

    I would recommend this to a friend
  • Cons mentioned:
    Dispenser light

    NOT THE BEST!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No place for a butter dish. No light over the dispenser. Water is in a funny place. Needed this asap and it was the fastest one to get. would NOT recommend this one!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello TobyS,

      Thank you for your observation about your refrigerator. Rest assured that your insights will be forwarded to our developer team to help improve our future products.

      Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). 

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Size

    Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't the refrigerator that we originally wanted but, for the price point and the size it ended up working out to be a great fit.

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it , the style is excellent and the capacity load is amazing , style is modern and fits in my kitchen that adorned my appliances too

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had this item for a month and it’s great so far, it has plenty of room and love the ice maker on the door instead of in the refrigerator.

    I would recommend this to a friend
Page 123, Showing 2,441-2,460 of 4,560 reviews
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