Customer Ratings & Reviews
- Model:
- RS27T5200SG
- |
- SKU:
- 6397574
Customer reviews
Rating 4.5 out of 5 stars with 4665 reviews
(4,665 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Refrigerator review
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator. Lots of room. The water and ice work very well. Delivery and set up was smooth.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking refrigerator, so far no problems with the ice maker as many reviews would say.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Home
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator! %100 recomended……………………………………..!
I would recommend this to a friendRated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent capacity the black stainless steel is pretty good
I would recommend this to a friendRated 4 out of 5 stars
Very good fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Quick purchase as my old one died ... almost excellent if not for Ice Maker that is subpar.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Beautiful refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Can't believe all the space. I like being able to control the exact temperature of fridge and freezer.
I would recommend this to a friendRated 5 out of 5 stars
Best Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is probably the best fridge I’ve ever owned! I highly recommend it!
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
NO more garage frig
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator has enough room for my shopping so I got rid of the garage refrigerator... YAY
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 1 out of 5 stars
Absolute Garbage. DO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst refrigerator I've ever used. The ice maker spit out chunks of PLASTIC the first time we used it. Called Samsung and they replaced it saying sorry this never happens. First basket of ice, PLASTIC! While waiting for them to come out and fix it again the entire ice maker froze up. They replaced this and again it immediately froze up. Even the tech that worked on it said this was the first refrigerator ever made. RUNNN!!! I begged for a new fridge and they insisted I get a fully new door, which I waited months for. Got the new door and here we are again, no ice and a frozen door. DO NOT BUY THIS FRIDGE!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Laura, we know the importance of a reliable fridge at home. Allow us to help.
We recommend checking this link to help you troubleshoot the issue you have with your ice maker. Kindly click on the embedded word and watch the video included.
Samsung ice maker is not working
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice
Here is a guide to help you if your fridge door is frozen. Please click on the embedded word.
Frost forms in the freezer or refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1149412649) to help our team pull up your information.
Have a great day.
^Camille
Rated 4 out of 5 stars
Not Even Broke In Yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too soon to rate haven't owned it long enough come see me in six months
I would recommend this to a friendRated 5 out of 5 stars
Best fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is the best fridge i have owned. Lots of room for food and water/ice dispenser works perfectly.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
New Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love all the extra space this fridge has. And color is amazing
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and fit my space perfect. Delivery was great. No complaints at all
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's been a few weeks and so far I haven't had any issues. I love my new refrigerator and loving how spacious it is!
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Robs Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far a great fridge we have not had any issues. It was a very well priced and was delivered the same week.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is very nice! It has extra space and the compartments are large.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Sharron C
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is perfect for me in my new home & it saved me $2000.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot larger than our older one. The ice maker is my wife’s best option on unit. Loved the crushed ice.
I would recommend this to a friendRated 5 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I absolutely love my fridge. It meets all of my needs.
I would recommend this to a friendRated 3 out of 5 stars
NOT THE BEST!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No place for a butter dish. No light over the dispenser. Water is in a funny place. Needed this asap and it was the fastest one to get. would NOT recommend this one!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello TobyS,
Thank you for your observation about your refrigerator. Rest assured that your insights will be forwarded to our developer team to help improve our future products.
Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John






















