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Customer Ratings & Reviews

$1,299.99
Save $300
Comp. Value: $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 4665 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

90%
would recommend
to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 132 Showing 2,621-2,640 of 4,668 reviews
  • Rated 5 out of 5 stars

    Refrigerator review

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice refrigerator. Lots of room. The water and ice work very well. Delivery and set up was smooth.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking refrigerator, so far no problems with the ice maker as many reviews would say.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator! %100 recomended……………………………………..!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent capacity the black stainless steel is pretty good

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quick purchase as my old one died ... almost excellent if not for Ice Maker that is subpar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. Can't believe all the space. I like being able to control the exact temperature of fridge and freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best fridge I’ve ever owned! I highly recommend it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO more garage frig

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has enough room for my shopping so I got rid of the garage refrigerator... YAY

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Absolute Garbage. DO NOT BUY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst refrigerator I've ever used. The ice maker spit out chunks of PLASTIC the first time we used it. Called Samsung and they replaced it saying sorry this never happens. First basket of ice, PLASTIC! While waiting for them to come out and fix it again the entire ice maker froze up. They replaced this and again it immediately froze up. Even the tech that worked on it said this was the first refrigerator ever made. RUNNN!!! I begged for a new fridge and they insisted I get a fully new door, which I waited months for. Got the new door and here we are again, no ice and a frozen door. DO NOT BUY THIS FRIDGE!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Laura, we know the importance of a reliable fridge at home. Allow us to help.

      We recommend checking this link to help you troubleshoot the issue you have with your ice maker. Kindly click on the embedded word and watch the video included.

      Samsung ice maker is not working
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-not-making-any-ice

      Here is a guide to help you if your fridge door is frozen. Please click on the embedded word.

      Frost forms in the freezer or refrigerator
      https://www.samsung.com/us/support/troubleshooting/TSG01109344/#frost-in-the-freezer-or-refrigerator

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1149412649) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 4 out of 5 stars

    Not Even Broke In Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too soon to rate haven't owned it long enough come see me in six months

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is the best fridge i have owned. Lots of room for food and water/ice dispenser works perfectly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love all the extra space this fridge has. And color is amazing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and fit my space perfect. Delivery was great. No complaints at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been a few weeks and so far I haven't had any issues. I love my new refrigerator and loving how spacious it is!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Robs Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far a great fridge we have not had any issues. It was a very well priced and was delivered the same week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very nice! It has extra space and the compartments are large.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sharron C

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is perfect for me in my new home & it saved me $2000.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot larger than our older one. The ice maker is my wife’s best option on unit. Loved the crushed ice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my fridge. It meets all of my needs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    NOT THE BEST!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No place for a butter dish. No light over the dispenser. Water is in a funny place. Needed this asap and it was the fastest one to get. would NOT recommend this one!

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hello TobyS,

      Thank you for your observation about your refrigerator. Rest assured that your insights will be forwarded to our developer team to help improve our future products.

      Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG). 

      Have a great day.

      -John Samsung