Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity for its overall performance, spacious capacity and great design. Many appreciate its perfect size and quiet operation, as well as the effective temperature controls. However, some customers have expressed concerns about the ice maker's performance, the absence of a dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
Great buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and delivery was smooth. Would recommend
I would recommend this to a friend- Pros mentioned:Overall performance
Great Refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with out new refrigerator. It works great and looks good.
I would recommend this to a friend - Pros mentioned:Design
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator, spacious, beautiful and great value
I would recommend this to a friend - Pros mentioned:Capacity
Happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love everything about it. The space is perfect for my house.
I would recommend this to a friend - Pros mentioned:Capacity
Great Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator, nice and sleek also very spacious. Hope it stand the test of time.
I would recommend this to a friend - Pros mentioned:Size
Great Coffee grinder
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size for couple of cups coffee grinding. Powerful machine. Simple to use. Very happy
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’ve had this for over a year it’s amazing. It has done wonders!
I would recommend this to a friend - Pros mentioned:Capacity
Perfect for us.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and roomy and I like the “hidden “ recessed look of the handles.
I would recommend this to a friend - Pros mentioned:Design
good quality.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.easy to use it. good looking finished stainless. very simple organized.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Worst Ice Maker On The Market, freezer is small.
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First a minor issue: this ice maker does not come with a light so if getting ice or water at night in the dark you can't see how much you've received. Now the ice maker itself: it's absolutely the slowest I've maker out there. Approx. one set of cubes per day, if that. Then there's the issue that the ice repeatedly blocks up. After every single use I have to pull the ice tray out, first out the chute then sweap up all the ice that falls to the floor. It's a major pain in the backside. The freezer and refrigerator are ok but really small and not much lighting. I feeli paid too much for a unit with do many problems, it's really not worth it. Do a little research, read these comments and go by the ratings. DON'T PURCHASE THIS UNIT, you'll thank me later.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Raidergsmith
We appreciate your patience in dealing with the situation you're having right now with your 27.4 Cu. Ft. Side-by-Side Refrigerator.
Please know that we value your feedback, and we will continue working on improving the quality of the products we offer.
The ice maker is capable of making 10 pounds of ice a day, it's only capable of holding 2 pounds of ice at a time. Once the ice bucket is full, the ice maker will stop.
I highly recommend visiting this link for the reference guide:
Ice maker not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-bucket-is-stuck-or-has-a-block-of-ice
I highly recommend visiting this link for the reference guide:
Test or reset your Samsung ice maker https://www.samsung.com/us/support/troubleshooting/TSG01207806/
How to maintain the ice maker
https://www.youtube.com/watch?v=EsbHtpc1ak4
If repair is needed, please take note of your warranty coverage:
https://www.samsung.com/us/support/service/warranty/RS27T5200SR/AA
One (1) year parts and labor
Five (5) years parts and labor on Sealed Refrigeration System Only (Compressor, Evaporator, Condenser, Drier, and Connecting Tubing)
Ten (10) years part and Five (5) years labor on Digital Inverter Compressor Only
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144653012
Have a great day.
^Charles
Samsung Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fanatic fridge. Door squeaks a little bit the fridge is great.
I would recommend this to a friend- Pros mentioned:Capacity
Affordable, efficient and lots of room.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Affordable, efficient and lots of room. Family loves it, like the ice dispenser on the outside
I would recommend this to a friend - Pros mentioned:Design
Refrigerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator! Love there are no handles sticking out. Very sleek!
I would recommend this to a friend - Pros mentioned:Overall performance
Cold
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like it nothing more to say than that. Its stainless and its cold
I would recommend this to a friend Samsung Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love love the Samsung Refrigerator the color is exactly what we wanted
I would recommend this to a friend- Pros mentioned:Capacity
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Big and roomy for all of our refrigerated needs. Love the color
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Reed, I am glad you are loving the space on your new Samsung Refrigerator. I appreciate you taking the time to share your experience with us. As always, thank you for choosing Samsung in your home. ^Brad
- Pros mentioned:Overall performance
Does the job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for the garage an been working like it should. Very happy
I would recommend this to a friend - Pros mentioned:Size
Love Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my Samsung refrigerator great space and I lot space I’ll buy this again
I would recommend this to a friend Nice looking and operating fridge.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an LG (DO NOT BUY AN LG!) with this, quiet and well laid out, fridge.
I would recommend this to a friend- Pros mentioned:Overall performance
it looks vey nice
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i love how it works .and keeps evryrthing cool. and how it cleans off
I would recommend this to a friend