Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this refrigerator for my mother and she is very happy with it.
I would recommend this to a friend - Pros mentioned:Capacity
House
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice refrigerator. Good quality built, spacious, Would highly recommend it.
I would recommend this to a friend - Pros mentioned:Overall performance
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is awesome. My wife will not stop admiring it.
I would recommend this to a friend Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Sleek and elegant. Keeps food frozen and drinks cold
I would recommend this to a friend- Pros mentioned:Overall performance
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.No regrets on purchase love it !! Worth every pennie
No, I would not recommend this to a friend - Pros mentioned:Size
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good size and easy to care for. Would definitely recommend to anyone.
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect fit, has all i wanted in a refrigerator freezer
I would recommend this to a friend - Pros mentioned:Overall performance
New Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We Love the new Refrigerator and have been enjoying it to the up most.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Great price for the cubic feet
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great price for the cubic feet. Nice layout. Icemaker a litthe slow and small.
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very happy with my refrigerator, The phones are awful and nobody is very helpful.
I would recommend this to a friend Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks great in my kitch and loving very minute of it
I would recommend this to a friend- Pros mentioned:Overall performance
Best Fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge we need space 27 cubic. Best fridge u ever had .
I would recommend this to a friend - Pros mentioned:Capacity
Great buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color and the space inside! The freezer is just perfect!
I would recommend this to a friend - Pros mentioned:Overall performance
Good fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. Everything works just fine. We like it
I would recommend this to a friend - Cons mentioned:Ice maker performance
Samsung Should Make a Better Product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Definitely have buyers remorse over this purchase. Small and noisy ice maker, no light illumination of water and ice dispenser, and very poor organization in the refrigerator compartment (need another drawer). This is what happens when your fridge dies and need a new one desperately. Also, no floor model at Best Buy all translates to a dud of a purchase.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand how you feel about the refrigerator's overall performance. We're here to help.
We recommend checking the resource below for your Samsung refrigerator's noise to know what's causing it. Please browse the guide and pick the one that best defines the noise to troubleshoot it. It also includes a video link you can watch from beginning to end.
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
The link below contains the troubleshooting steps when the ice maker makes a small ice cube. Browse the guide until the "Small ice cubes" section.
Ice maker makes small, cloudy, dirty, or clumped ice:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-makes-small-cloudy-dirty-or-clumped-ice
Below is a video link to watch until the end for maintaining the ice maker.
How to maintain the ice maker in your Samsung refrigerator:
https://www.youtube.com/watch?v=EsbHtpc1ak4
Lastly, the link below will guide you about having an organized Samsung refrigerator.
Tips for an organized Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
Should you need more assistance with the water and ice dispenser light, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1147443602) to help our team pull up your information when you message us.
Thank you.
-Angelica
- Pros mentioned:Capacity
Awesome!!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge nice and roomy!love that the milk gallons actually fit in door
I would recommend this to a friend - Pros mentioned:Capacity
Good refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerator. Lots of space.Neat and Clean.
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Ice maker performance
Lots of Room
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room but the ice making feature is a bit tricky.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Allan! If you're still experiencing issues with the ice maker, then I recommend following the steps in this link: https://bit.ly/318JLqE. ^Jecca
Customer service
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice customer service and employees really helpful and price are reasonable
I would recommend this to a friend- Pros mentioned:Capacity
Awesome
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My family Loves the new fridge. such a great buy. Plenty of space.
I would recommend this to a friend