Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Sam
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it and recommend for you guys. and thank you Best Buy team.
I would recommend this to a friend Refrigerator review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this appliance. Runs nice and quiet.
I would recommend this to a friend- Pros mentioned:Size
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator/freezer is big and an easy to use front panel for ice and water
I would recommend this to a friend - Pros mentioned:Space
Samsung Fridge w/water/ice maker feature
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room. like the side by side. love water/ice maker feature
I would recommend this to a friend - Cons mentioned:Ice maker performance
Ice maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker ia slow in making ice. You cannot have company cause you want have ice.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand how you feel about the ice maker's performance. Let's help you, Vett.
We highly recommend visiting and following the troubleshooting guide below to help improve the ice maker's efficiency. Learn more by visiting the embedded links.
The ice maker is not working:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough
We want to speak with you personally to assist you further with the freezer door. Please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147595913, to help our team pull up your information.
Have a great day!
^Chrystel
Samsung black stainless side by side refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, great price, and looks AWESOME!!!!!
I would recommend this to a friend- Pros mentioned:Overall performance
So far so good!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge so far no complains and a great price.
I would recommend this to a friend We luv it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best men delivery best tech support best all around
I would recommend this to a friendFridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only one problem with this fridge, it gets stuck when crushing ice.
I would recommend this to a friendQuality and big!
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We did a bunch of shopping for a new refrigerator and found the best deal at Best Buy. This is a nice refrigerator. Ice maker has been working flawlessly. Water dispenser has a minor residual drip after filling a cup but we haven't found a refrigerator that doesn't do that. Overall, extremely happy with this model, so far.
I would recommend this to a friend- Pros mentioned:Overall performance
Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great so far quality is good we will see if it last
I would recommend this to a friend - Pros mentioned:Overall performance
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great, the ice dispenser is a little slow but works great
I would recommend this to a friend - Pros mentioned:Overall performance
New Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! Purchase price was great, delivery time was great!
I would recommend this to a friend - Pros mentioned:Overall performance
New Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge. Bought for my new house. Looks great too!
I would recommend this to a friend - Cons mentioned:Ice maker performance
Do you like ice?
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you like ice, keep looking. This fridge makes about 12 cubes twice a week. Makes a good apartment fridge, but hardly the storage or ice capacity for a large family.
No, I would not recommend this to a friendBrand response from Samsung
Posted .I understand how you feel about the ice maker's efficiency. Let's help boost its ice production, JeremyC.
I have shared this guide to rectify the ice maker's performance. Please fully watch the video and click on the embedded link to "Leveling the refrigerator" for more details.
Ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
Should you need assistance in the future, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1146490271, to help our team pull up your information.
Have a great day!
^Chrystel
Very nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Price, nice warranty, friendly and helpfull staff.
I would recommend this to a friend- Pros mentioned:Overall performance
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would purchase again, cleans easily, love the sleek look and the light inside.
I would recommend this to a friend - Pros mentioned:Size
The best refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the size of my new refrigerator. The ice maker works so good.
I would recommend this to a friend - Pros mentioned:Design
Nice fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth the money, very nice color and overall model
I would recommend this to a friend - Pros mentioned:Space
Great refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great side by side! There holds alot of food with room to spare!
I would recommend this to a friend