Customer Ratings & Reviews

Overall happy with my new refrigerator. The delivery experience was great an swift. Very professional behavior and careful. I had my previous refrigerator for over 12 years so it still early days. The Samsung is very efficient, makes virtually no noise. Only thing I would change is the quality of the shelves, they should be of better and stronger glass.

I love the fridge. Plenty of space, I can fit many gallons of milk in it at a time. My favorite part is that the ice maker doesn't take up an entire shelf inside my freezer, instead the ice maker is completely in the door. The only downfall that I miss from my last fridge is that the shelves sent adjustable. Overall I must say that I am happy with the layout and functionality of the refrigerator. Delivery process was a bit stressful but in the end we have a good working fridge.

New fridge is good. Looks sleek and large capacity. Only four stars because the water filter on the outside of fridge doesn't allow you to leave your glass to fill up without you standing there. Not a big deal if your water pressure is fast but it takes a LONG time to fill up for me and I appreciated that option to walk away on my last fridge.

The refrigerator itself makes good use of space, the doors also have a nice feel when they open and close, like they’re tight and good quality feeling. My only negative is the icemaker, I realize it produces 3lbs of ice a day, but it feels like its not producing enough. Always find myself out of ice at some point and have resorted to keeping a couple ice trays in the freezer for emergencies

Great fridge! Quiet cold operation. Lots of room too. Came from a bottom freezer Kenmore Elite that was garbage from the start. Side by side is the way to go, bottom freezers tend to have a lot of issues with ice buildup due to its design. Only flaw for us is the ice maker, when dispensing the little swinging arm inside barely catches ice to move around. Have to open the freezer and tap the ice bin to get the ice moving. Bad design.

This is the first refrigerator we have ever purchased (married 25 years), we have only had hand me downs. I love the side by side vs. a lower drawer. My only complaint is the water/ice machine. The ice machine is a little delayed and once it does come out it doesn't stop right away. The water dispenser is difficult because it is pushed out too far, so you have to use two hands to push the button and hold the glass. We have a few towels on the ground because if the ice doesn't over flow the glass wasn't far enough out and water pours down the front of the fridge. Beside that the refrigerator it self is really great!

The Samsung Side-by-Side Refrigerator is perfect for my everyday use at home. The Positives: -Nice looking -Large Capacity/Space -Coolness distribution Some Negatives: -Very light small dimple on front door. Unable to confirm if the product sustained it prior or during installation. Nevertheless, Best Buy made it right and I still feel great about my purchase. -Small Ice Maker Bin Capacity: This is still ideal for me. If I need extra ice I store in ice bags and keep in freezer. -Small Ice Cubes: This is still ideal for me. I personally want small ice cubes but this is a personal preference.

I am a big Samsung fan so, obviously I wanted to try out their fridge. Awesome product, perfect size, super roomy, no complaints for now, 100% satisfied with my purchase. Love the sleek design and the new “no handles” concept. Given that my kitchen is a bit on the small side, something as small as having no handles makes a huge difference when it comes to door space. I do not miss them at all. (Especially when the time comes to replace them). Totally Recommend this product.

Great fridge, spacious and maintains temperatures well. Stainless is easy to clean. The only issue I have had is it takes a long time to flush all of the water lines for the ice maker before it is actually clean.

This is our first time buying a Samsung fridge. We have historically stuck with Maytag. However, due to the supply chain backlog, we decided to give Samsung a try. We have only had the fridge for a few weeks but so far it is really good. Positives - Extremely spacious and extremely sleek looking. I have not had so far any of the other issues from other reviews like the ice machine freezing shut, or the sticker on the front leaving sticky residue. I really enjoy the ice cubes shapes, it is not the common semi-circle shape but closer to a cube. The temperature controls are nice. Negatives - Not really negatives but small things that could be improved. The water from the dispenser is not as cold as I am used to with my previous fridge. The water/ice dispenser should really have a light, that's a miss from Samsung. It would be nice if the storage on the doors could be adjusted up or down. I know most fridges are going this route, but still. Since it is our first time buying a Samsung fridge, I did get the 3-year geek squad protection. Hoping that I don't have to use it. If anything changes I will come back and change my review. So far though, it is a great fridge for a great price and its available!

Samsung - 27.4 CU Ft. Side-by-Side - Refrigerator - Stainless steel I have had this refrigerator for about a month now, and so far it has performed well. It is very roomy inside, which is what my family was looking for. The refrigerator is very quiet, which is almost a plus. We love the no handles look, which provides a smooth feel to the kitchen. Well worth the price.

I recently purchased the this particular refrigerator, and I couldn't be happier with my decision. This fridge has exceeded my expectations in every way. The sleek and modern design looks great in my kitchen, and the spacious interior provides plenty of room for all of my groceries and more. The adjustable shelves and door bins make it easy to organize everything, and the LED lighting is bright and energy-efficient. The fridge also runs quietly and efficiently, so I don't have to worry about high energy bills or annoying noises. Overall, I highly recommend the this refrigerator to anyone in the market for a new or used fridge and mine happens to be used!!. It's a great investment that will provide years of reliable service and convenience."

Love love this refrigerator! Amazing how much more space I have for a minimal upgrade from previous refrigerator. Especially like the “no handles” feature.

Great Refrigerator, deep door trays for gallon jugs, ice maker and water dispenser work great and are designed well. Shelves and drawers seem well designed and built

So far we have not had any issues but then again we've only had it for about 3 weeks. It is frustrating that the ice/water dispenser area does not have a light. So if you are dispensing something when it gets a little bit dark you can't see what's going in your cup unless your cup is see-through. I guess that makes it first-world problems but still would be nice to have that area lit. Just makes no sense that it's not is all. I am also a little concerned about other reviews that are all talking about the ice maker. We definitely notice that it is slow to produce and that is going to be a concern for us for a family of four during the summer. I have seen other reviews where they have said that the ice maker has completely quit working. Again haven't experienced that at this point in three weeks and hopefully we won't. We bought this refrigerator on the spur of the moment because our current one died without any notice and this was one of the ones that was available and I didn't really do any searching of previous reviews prior to purchase. Otherwise the refrigerator is overall very aesthetically appealing to look at and I do like the fact that the refrigerator and freezer part seem to be quite large. I do also like all of the pockets in the doors.

Looks stylish, finger print resistant surface, quiet and very roomy inside. Water and ice dispenser has no light in the cavity, wish it did. Also ice maker is not the fastest but does the job. Overall, a great value for the money.

Samsung quality is top tier on all their products. I like the storage capacity on this fridge , easy access filter and temp settings and controls buttons. My only downside to this fridge is there is no light when getting ice/ water on the outside door. Other than that i love my fridge.

I love this refrigerator; it's the perfect size, and I also like the storage space. The color was just right, and it arrived very quickly and very well protected.

We needed a replacement fridge as our other 8 year old fridge slowly got warmer and died. We tried to revive her but after 2 services calls we realized that getting a repair done is a waste of money; It appears as if it is a way to sell compressors and service. Long story short due to the pandemic and shortages of black refrigerators we ended up at Best Buy and found the Samsung in black stainless steel to match our other appliances. So we settled for this model and have been happy with the purchase. The fridge comes with a 10 year warranty and a filter/water/ ice maker. The larger size helps if you have a family to feed there is plenty of room. The only negative, (if it is really a negative) is that there is no light on the water dispenser. It is a little thing to complain about and you could get yourself a little LED light, but it seems like a big mistake on Samsung's part. The icemaker is small so be prepared to find a way to store more ice..like ice trays or ice bucket. Also the fridge is deep so you may need to get some small storage bins on Amazon.

After 12 years, it was time to retire our old fridge & upgrade to one that better suited our growing family's needs. This refrigerator has made an excellent replacement. While comparing various brands & styles of refrigerators on Best Buy's website, found this model has one of the largest freezer compartments available, of those offered in this price range. After installation, we've been pleasantly surprised with the amount of convenient storage space available throughout. It's very well lit up inside & even has a door-open chime alerting one if a door has been accidentally left ajar. We are very happy with this purchase & highly recommend it to others.