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Customer Ratings & Reviews

  • Front. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Angle. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • #1 CUSTOMER SATISFACTION Total Awards 2019 - 2025 Based on total number of Customer Satisfaction awards across all categories, by leading consumer research organization home appliance surveys, 2019-2025 (refrigerators, cooktops, ranges, wall ovens, over-the-range microwaves, dishwashers, washers and dryers
  • HIGHEST ICE MAKER SATISFACTION 2025 In-Door Ice Maker Get cubed or crushed ice Cubed Ice Crushed Ice Water Cubed Ice Crushed Ice Lock(3 sec)
  • Left. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 1. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 2. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 4. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 11. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 12. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 13. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 14. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 15. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 16. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 17. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • BBY Overview - Samsung Fridges: Doors, Depths, & Finishes video 2 minutes 51 seconds
  • BBY Overview - Samsung Refrigeration: Large Capacity video 0 minutes 41 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • BBY Overview - Samsung Refrigeration: Modern Design video 0 minutes 34 seconds
  • BBY Overview - ADA Accessibility on Samsung Appliances video 0 minutes 44 seconds
  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

Model:
RS27T5200SG
SKU:
6397574
Highly rated by customers for:
Your price for this item is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 4565 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity for its overall performance, spacious capacity and great design. Many appreciate its perfect size and quiet operation, as well as the effective temperature controls. However, some customers have expressed concerns about the ice maker's performance, the absence of a dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 162 Showing 3,221-3,240 of 4,565 reviews
  • Pros mentioned:
    Size

    Ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too big just what I want. Ice machine still bad

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Love all Samsung. Would recommend to anyone

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    friendly service

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    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very plz all around with everyone fridge,washer n dryer all working great.

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good appliance

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only have owned this for a couple months, but no complaints as of now.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    WORTH!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what my family wanted--- which is HUGE! lots of space inside.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    REFIGERATOR

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS A QUALITY APPLIANCE THAT I TRULY ENJOY. THIS SLEEK LOOK IS AWESOME.

    I would recommend this to a friend

  • Samsung frigde

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged during transit but is a good, user friendly appliance

    I would recommend this to a friend

  • Great fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love this new refrigerator. It is very spacious and is quiet.

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ice maker is kind of slow but over all the product is nice

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Faye B,

      We know how convenient it is to have an ice maker in our Samsung refrigerator. We are here to help you.

      Please see the link below for the steps if the ice maker is slowly or not making enough ice. Kindly click on all the embedded words inside the article.
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough

      We would like to speak with you more about this experience and determine what steps can be taken to help with your ice maker.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147512399, which will help our team pull up your information.

      ^Rainly Samsung

  • Pros mentioned:
    Capacity

    Samsung Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator has plenty of room for all your needs.

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend

  • Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy install. water and ice dispenser are great. Very easy to keep clean.

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and product. No problem with the delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product no complaints good brand I’m recommended

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Solid

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well, we got this for Christmas and so far so good

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Great Fridge for a Great Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say about the fridge. Works as expected, lots of space, Reliable.

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend

  • Garbage manual and customer support

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the fridge for a few weeks and it is working well. Makes enough ice for our family though I could see how it could be low for some. Looks good but I have some issues. The plastic that is covering this fridge does not easily come off and there are bits that will likely still be there years from now unless I spend hours taking it off. Also the manual is generic and the leveling process does not apply to this fridge. The doors were not level and there is only one leveling device on the right side as seen in manual. BESTBUY tech support sent me to Samsung and vice-versa. Impossible to get any support at all. Best buy hung up on me several times. The Samsung guy was just USELESS. I got it close enough with a lot of work. Not eager to buy from BESTBUY again, horrible customer service as far as tech support goes. The delivery guys were great and on time and the pre buy people wrere fine too. Just once they sell it to you, you are on your own.

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Fridge Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been great so far. It's very spacious and slick looking.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Second

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Refrigerator works great we use it as a second Fridge

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Good product Good product Good product Good produc

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product Good product Good product Good product

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great product !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product. Was glad to get it on sale too!

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Christian, I want to congratulate you on your new Samsung Refrigerator purchase and really thank you for providing a review. We would like to welcome you to our Samsung family. Thank you for choosing Samsung. ^Brad Samsung

Page 162, Showing 3,221-3,240 of 4,565 reviews
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