Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity for its overall performance, spacious capacity and great design. Many appreciate its perfect size and quiet operation, as well as the effective temperature controls. However, some customers have expressed concerns about the ice maker's performance, the absence of a dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was a very food buya. Love it and will buy others
I would recommend this to a friend - Pros mentioned:Design
Would totally recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge, love the look. So much more room compared to our old one.
I would recommend this to a friend - Pros mentioned:Overall performance
SAMSUNG FRIDGE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORKING VERY WELL NO ISSUES AS OF YET VERY PLEASED WITH IT
I would recommend this to a friend - Pros mentioned:Overall performance
Purchase refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, works very well. The price was perfect for my budget.
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great. I’ve had it for a month now and there no problem.
I would recommend this to a friend - Pros mentioned:Capacity
Samsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is perfect for a family with kids . Gots lots of space
I would recommend this to a friend - Cons mentioned:Shelf adjustment
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only issue i have is that the shelvearw not adjustable.
I would recommend this to a friend dwayne
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just wished there was a light on the water and ice dispencer
I would recommend this to a friend- Cons mentioned:Ice maker performance
Very nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would've been a 5 star but the ice maker is extremely loud and very messy.
I would recommend this to a friend love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice and big easy to clean the exterior of my kids fingerprints
I would recommend this to a friend- Pros mentioned:Overall performance
Perfect looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and makes it elegant look in the kitchen.
I would recommend this to a friend - Pros mentioned:Design
sleek looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow from Samsung, sleek refrigerator, keeps everything organized.
I would recommend this to a friend - Pros mentioned:Overall performance
Great brand great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had one for 17 years love it Great pice we’re so happy with Samsung
I would recommend this to a friend Ice Maker slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product except ice maker makes ice slow unfortunately.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase love it it’s a pleasure buying from bestbuy
I would recommend this to a friend - Pros mentioned:Size
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this refrigerator to anybody it is really good size
I would recommend this to a friend - Pros mentioned:Design
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good refrigerator but have to get used to side by side
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Refrigerator, I would like to congratulate you on your new Samsung Refrigerator and appreciate you taking the time out of your day to share you experience. We want to welcome you to our family and thank you for choosing Samsung in your family's home. ^Brad
New fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very nice fridge. Love the color and would definitely recommend.
I would recommend this to a friendIf I could return it, I would
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have returned it in the 15 day window when I had the chance, but I thought I would be OK with standing in front of the water dispenser for a FULL MINUTE to fill my water bottle with 24 ounces. It's OK for once a day, but I fill my bottle at least 5 times a day. One minute is a long time (try it in front of the fridge). I would have uploaded the video if I could. I was spoiled with my GE Profile with auto refill and if it did not cost as much as a used car, I would have bought another one. The fridge does work but there is now condensation on the outside of the freezer. My stuff is cool but there is also a low humming sound that it now makes. The handles are also strange to get used to if you are right-handed. My left handed husband has no problem. I don't care about the ice maker, but if you do, read the other reviews. I spent $1200 on this fridge and it was a TOTAL waste of money that I can't get back. Buy a GE or Fridgidare IMO. I even returned my Samsung washer. The only thing that would make me happy is if I can return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There.
Thank you for bringing this to our attention. I sincerely apologize for the inconvenience this has caused you. I see you have some concerns with the 27.4 Cu. Ft. Side-by-Side Refrigerator not dispensing water fast enough. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
You can also reach out to the BestBuy Customer Service department at (888) 237-8289, available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Here are some links for more details to help you maximize the appliance's potential.
Samsung refrigerator water dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-dispenses-slowly
Understand the noises coming from your Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001032/
I highly recommend visiting this link for the reference guide:
Condensation, moisture, or mold between the refrigerator doors https://www.samsung.com/us/support/troubleshooting/TSG01001891/
You may also refer to the user manual about the condensation on page 45.
https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf
Here is the link for all refrigerators with the AutoFill Water Pitcher feature.
https://www.samsung.com/us/home-appliances/refrigerators/all-refrigerators/?type=3+door+French+Door,4+door+French+Door&key_category_features=AutoFill+Water+Pitcher
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144616858
Have a great day.
^Charles
- Pros mentioned:Size
A perfect refrigerator.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect and reliable. Good size and nice quality. Best.
I would recommend this to a friend