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Customer Ratings & Reviews

$1,299.99
Save $300
Comp. Value: $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 4669 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 4,669 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Love all Samsung. Would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge fits us perfect. I strongly recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung frigde

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Damaged during transit but is a good, user friendly appliance

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    I love my refrigerator. Holds more than expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is gorgeous. However, it isn't finger or smudge proof.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had any issues with this refrigerator. I love it nothing bad to say.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall it was a good purchase. I'm not so pleased with the ice maker.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and product. No problem with the delivery.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too big just what I want. Ice machine still bad

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Fridge Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's been great so far. It's very spacious and slick looking.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of space, keeps food cold and fresh. The color is amazing!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Buy this Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! Large but it fits in the same space that we had.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product no complaints good brand I’m recommended

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Garbage manual and customer support

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the fridge for a few weeks and it is working well. Makes enough ice for our family though I could see how it could be low for some. Looks good but I have some issues. The plastic that is covering this fridge does not easily come off and there are bits that will likely still be there years from now unless I spend hours taking it off. Also the manual is generic and the leveling process does not apply to this fridge. The doors were not level and there is only one leveling device on the right side as seen in manual. BESTBUY tech support sent me to Samsung and vice-versa. Impossible to get any support at all. Best buy hung up on me several times. The Samsung guy was just USELESS. I got it close enough with a lot of work. Not eager to buy from BESTBUY again, horrible customer service as far as tech support goes. The delivery guys were great and on time and the pre buy people wrere fine too. Just once they sell it to you, you are on your own.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator has plenty of room for all your needs.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Ice maker

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker is slow Freezer light is already not working

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    ICE MAKER PROBLEM

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems that the fridge has the same problem with the ice maker. At least it takes only four hours to make a tray of ice. Not to pleased with it. Also is missing the bottom drawer on the freezer side.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Deedee! If you're still having issues with the ice maker, I recommend following the steps in this link: https://bit.ly/318JLqE. ^Jecca Samsung

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Second

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Refrigerator works great we use it as a second Fridge

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality product. Was glad to get it on sale too!

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Christian, I want to congratulate you on your new Samsung Refrigerator purchase and really thank you for providing a review. We would like to welcome you to our Samsung family. Thank you for choosing Samsung. ^Brad Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great looking refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looking for great looking refrigerator look no further .

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very happy with this!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this and definitely worth the money! A lot of space!!

    I would recommend this to a friend