Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Review
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service from store and the product works great.
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product does what it’s supposed to do. Works well.
I would recommend this to a friend - Pros mentioned:Capacity
Samsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is perfect for a family with kids . Gots lots of space
I would recommend this to a friend love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very nice and big easy to clean the exterior of my kids fingerprints
I would recommend this to a friend- Pros mentioned:Overall performance
Great brand great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had one for 17 years love it Great pice we’re so happy with Samsung
I would recommend this to a friend - Pros mentioned:Overall performance
refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item was a very food buya. Love it and will buy others
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s great. I’ve had it for a month now and there no problem.
I would recommend this to a friend - Pros mentioned:Overall performance, Space
Excellent quality!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent quality! Great space and beautiful! I don't like inverted doors so I bought this one you make good use of the space without having to move the items.
I would recommend this to a friend - Pros mentioned:Overall performance
Nice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. It came right on time for our new house!!
I would recommend this to a friend Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Prompt Install great on great product everything went smoothly
I would recommend this to a friend- Pros mentioned:Design
sleek looking
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wow from Samsung, sleek refrigerator, keeps everything organized.
I would recommend this to a friend - Pros mentioned:Overall performance
SAMSUNG FRIDGE
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.WORKING VERY WELL NO ISSUES AS OF YET VERY PLEASED WITH IT
I would recommend this to a friend - Cons mentioned:Shelf adjustment
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only issue i have is that the shelvearw not adjustable.
I would recommend this to a friend dwayne
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.just wished there was a light on the water and ice dispencer
I would recommend this to a friend- Pros mentioned:Size
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this refrigerator to anybody it is really good size
I would recommend this to a friend Quit working properly after 1 1/2 years
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this August of 2022, worked great until recently (as of March 2024) the freezer started making a loud humming noise and my husband took everything out and defrosted it. We put everything back in and it started working normally only to do the same thing a couple weeks later. Now the whole thing will not properly cool or freeze. We are now forced to use our old fridge in the garage.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We take your experiences with the fridge with utmost importance and would love to look into this right away, KimR.
To ensure optimal performance, we strongly advise setting the temperature to 0 °F (-18 °C) for the freezer, and 37 °F (3 °C) for the fridge.
To rectify the cooling performance of the refrigerator, we recommend following the troubleshooting steps below. Please watch the instructional video and click on the embedded links for additional help.
Refrigerator, Freezer, or Flex Zone is not cooling enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001027/#refrigerator-freezer-or-flexzone-is-not-cooling-enough
This guide will walk you through the humming noises coming from the refrigerator and offer suggestions for steps to take. Please watch the instructional video included.
Understand the noises coming from your Samsung refrigerator:
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you require further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147046540, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:Design
good value
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice refrig. good looking and the no handles sticking out is great
I would recommend this to a friend - Pros mentioned:Overall performance
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item, I would recommend this to anyone needing a great product!
I would recommend this to a friend - Pros mentioned:Space
very spacious and alerts you when left open!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very spacious and alerts you when left open! great customer service!
I would recommend this to a friend Ice Maker slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product except ice maker makes ice slow unfortunately.
No, I would not recommend this to a friend