Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity for its overall performance, spacious capacity and great design. Many appreciate its perfect size and quiet operation, as well as the effective temperature controls. However, some customers have expressed concerns about the ice maker's performance, the absence of a dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Space
Beautiful fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its so deep and spacious!!!! Obsessed with my fridge for sure!
I would recommend this to a friend - Pros mentioned:Design
Great appliance. Looks good, works well in kitchen
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks sexy, love the handle less doors, nice and very roamy inside.
I would recommend this to a friend - Pros mentioned:Overall performance
Bestbuy experience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been only one day we have used this item. Seems to be working as per expectation. This is too short on to rate any appliance. Bestbuy management is requested to be very careful in selecting installation vendors who are respectful and honest in conduct.
I would recommend this to a friend - Pros mentioned:Space
Sleek design
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very roomy and sleek design. Ice maker had a low capacity and slow.
I would recommend this to a friend - Pros mentioned:Capacity
Technicians need more help
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge but was very disappointed that they wouldn’t attempt to get it in the door because it wouldn’t fit. They need more help with deliveries
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
- Pros mentioned:Overall performance
Samsung
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great A+++++++++++ Good product A+++++++++++++++++++
I would recommend this to a friend Samsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service and professional delivery I would buy from Best Buy again in the future.
I would recommend this to a friend- Pros mentioned:Overall performance
Great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought it for anniversary to my aunt and uncle No complaints yet
I would recommend this to a friend - Pros mentioned:Overall performance
Exactly What I Wanted
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm happy with this product. It is exactly what I wanted.
I would recommend this to a friend Zero balance on gift card.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Upon delivery there was a dent on the door. I was offered a $180.00 gift card or I could wait for a new refrigerator. The dent was minimal and I opted for the gift card. When I tried to use it there was a zero balance. I paid with my Best Buy credit card and with $70. From the rewards on my account. Not great.
I would recommend this to a friendBrand response from Samsung
Posted .Dear valued BestBuy client,
To better assist you with this, don't hesitate to get in touch with our BestBuy Customer Service department at (888) 237-8289. They are available 24 hours a day. They can answer your question or transfer you to your local store to check your options regarding the gift card that was offered to you.
Have a great day.
-Ernest-
- Pros mentioned:Overall performance
New
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator. Installation was quick and easy
I would recommend this to a friend - Pros mentioned:Overall performance
Full size refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are happy with our refrigerator. It is working out good for us
I would recommend this to a friend Samsung side by side refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good and affordable side by side refrigerator.
I would recommend this to a friend- Pros mentioned:Overall performance
The best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best refridgerator ever .......................
I would recommend this to a friend - Pros mentioned:Capacity
Great family refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, good amount of space. My family loves it.
I would recommend this to a friend - Pros mentioned:Design
Spacious
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very spacious refrigerator. Fast delivery and set up.
I would recommend this to a friend - Pros mentioned:Space
Great fridge for the price!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very spacious. Great refrigerator for a medium sized family.
I would recommend this to a friend Beware, Overheating
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was working pretty good for the first year. I placed my hand in between both doors as i was going to bend down and open one of the bottom drawers and I felt a sting and noticed it was so hot it burnt me. I googled searched and read it is a common issue due to some coils in the back. Beware with little ones, and make sure to get warranty.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We want to know more about what transpires with the refrigerator and would like to assist as soon as possible.
We recommend contacting us via the options below to speak with a live representative to assist you better with the unit.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Thank you.
-Angelica
- Pros mentioned:DesignCons mentioned:Ice maker performance
Spend more on a different one
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Conns No adjustable drawers, ice Dispenser broke with in 2 months. Ice maker does not hold enough ice for a family of four. Pros, Looks nice and is really cold.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there John,
I see you are experiencing issues with your Samsung Refrigerator. I would love the opportunity to chat and see how we can help resolve your ice maker issue. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1143212915 We thank you for being a part of our Samsung family. ^Brad
- Pros mentioned:Capacity
Samsung does it again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator. Spacious inside easy to assembly.
I would recommend this to a friend