Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
My wife love it
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife love it nices and shine is s as beautiful frig
I would recommend this to a friend - Pros mentioned:Overall performance
New refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice refrigerator. Looks great in the house. Appears well built
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this product. Very stylish look to
I would recommend this to a friend - Pros mentioned:Overall performance
Nice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! Looks really nice and the price was right.
I would recommend this to a friend Good price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good for price and good quality I will buy it again
I would recommend this to a friend- Pros mentioned:Overall performance
Good refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is more than what I was expecting. Works perfect t
I would recommend this to a friend - Pros mentioned:Capacity
So nice
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There is so much space in this fridge. The drawers are really deep.
I would recommend this to a friend NO CRISPER BINS, no light bulb for water!!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No bulb on water dispenser so you have to get water in the dark. And my biggest issue>>>NO CRISPER bin/s. I mean, who hasn't had a crisper in the last 20+ years? Even the cheapest and cheesiest fridges I've owned or seen have had crispers. I know people mostly complain about the lack of deli meat drawer but if you actually eat fresh vegetables, how can anyone not have mentioned the lack of even one crisper bin??? To me, that is the biggest sin of them all. I have yet to experience the ice dispenser problem or the motor problems everyone has mentioned so wish me luck. Oh, and good luck getting all the plastic wrapping off the fridge. So disappointed with this purchase. Ironically, not even a cheap fridge so come on, Samsung!!!
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Addie, I would like to congratulate you on your new Samsung Refrigerator and appreciate you leaving your feedback. I would like to forward this information to our design team for future products. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad
- Pros mentioned:Overall performance
Excellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good and working nice.. I love it. Its good deal.
I would recommend this to a friend Nice but make sure you measure appropriately
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved this fridge, but the doors actually made the fridge not fit. The doors open in a 90 degree angle making the fridge door pop out wider than the actual fridge so be careful when measuring this fridge. With the doors closed, it fit perfectly in the spot but we were unable to open the doors. And not fingerprint resistance
I would recommend this to a friend- Pros mentioned:Capacity
Looks great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good to get away from French door fridge seems like I got more room
I would recommend this to a friend - Pros mentioned:Overall performance
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator works great but the ice maker is very slow.
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product, I'm very satisfied. I would recommend
I would recommend this to a friend - Pros mentioned:Capacity
Greatly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love its very spacious and I have enough room for my things
I would recommend this to a friend - Pros mentioned:Capacity
Its sooooooo spacious
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge its big holds all my stuff plus extra room to spare.
I would recommend this to a friend - Pros mentioned:Overall performance
Great fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.5 stars recommend Great fridge looks sleek and works like a charm
I would recommend this to a friend - Pros mentioned:Overall performance
Good refrigerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good house fridge, went back and bought a 2nd one for the garage.
I would recommend this to a friend - Pros mentioned:Design
Awesome fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge!! Very stylish and practical. Go buy it!
I would recommend this to a friend If I could return it, I would
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have returned it in the 15 day window when I had the chance, but I thought I would be OK with standing in front of the water dispenser for a FULL MINUTE to fill my water bottle with 24 ounces. It's OK for once a day, but I fill my bottle at least 5 times a day. One minute is a long time (try it in front of the fridge). I would have uploaded the video if I could. I was spoiled with my GE Profile with auto refill and if it did not cost as much as a used car, I would have bought another one. The fridge does work but there is now condensation on the outside of the freezer. My stuff is cool but there is also a low humming sound that it now makes. The handles are also strange to get used to if you are right-handed. My left handed husband has no problem. I don't care about the ice maker, but if you do, read the other reviews. I spent $1200 on this fridge and it was a TOTAL waste of money that I can't get back. Buy a GE or Fridgidare IMO. I even returned my Samsung washer. The only thing that would make me happy is if I can return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There.
Thank you for bringing this to our attention. I sincerely apologize for the inconvenience this has caused you. I see you have some concerns with the 27.4 Cu. Ft. Side-by-Side Refrigerator not dispensing water fast enough. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
You can also reach out to the BestBuy Customer Service department at (888) 237-8289, available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Here are some links for more details to help you maximize the appliance's potential.
Samsung refrigerator water dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-dispenses-slowly
Understand the noises coming from your Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001032/
I highly recommend visiting this link for the reference guide:
Condensation, moisture, or mold between the refrigerator doors https://www.samsung.com/us/support/troubleshooting/TSG01001891/
You may also refer to the user manual about the condensation on page 45.
https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf
Here is the link for all refrigerators with the AutoFill Water Pitcher feature.
https://www.samsung.com/us/home-appliances/refrigerators/all-refrigerators/?type=3+door+French+Door,4+door+French+Door&key_category_features=AutoFill+Water+Pitcher
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144616858
Have a great day.
^Charles
- Pros mentioned:Overall performance
Very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dies everything you would expect. Very easy to clean and organize
I would recommend this to a friend