Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance
Good refrigerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good house fridge, went back and bought a 2nd one for the garage.
I would recommend this to a friend - Pros mentioned:Design
Awesome fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge!! Very stylish and practical. Go buy it!
I would recommend this to a friend If I could return it, I would
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I should have returned it in the 15 day window when I had the chance, but I thought I would be OK with standing in front of the water dispenser for a FULL MINUTE to fill my water bottle with 24 ounces. It's OK for once a day, but I fill my bottle at least 5 times a day. One minute is a long time (try it in front of the fridge). I would have uploaded the video if I could. I was spoiled with my GE Profile with auto refill and if it did not cost as much as a used car, I would have bought another one. The fridge does work but there is now condensation on the outside of the freezer. My stuff is cool but there is also a low humming sound that it now makes. The handles are also strange to get used to if you are right-handed. My left handed husband has no problem. I don't care about the ice maker, but if you do, read the other reviews. I spent $1200 on this fridge and it was a TOTAL waste of money that I can't get back. Buy a GE or Fridgidare IMO. I even returned my Samsung washer. The only thing that would make me happy is if I can return it.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi There.
Thank you for bringing this to our attention. I sincerely apologize for the inconvenience this has caused you. I see you have some concerns with the 27.4 Cu. Ft. Side-by-Side Refrigerator not dispensing water fast enough. Please know that we value your feedback. We will continue working on improving the quality of the products we offer.
You can also reach out to the BestBuy Customer Service department at (888) 237-8289, available 24 hours a day. They can answer your question or transfer you to your local store to answer your specific inquiry.
Here are some links for more details to help you maximize the appliance's potential.
Samsung refrigerator water dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01001875/#water-dispenses-slowly
Understand the noises coming from your Samsung refrigerator https://www.samsung.com/us/support/troubleshooting/TSG01001032/
I highly recommend visiting this link for the reference guide:
Condensation, moisture, or mold between the refrigerator doors https://www.samsung.com/us/support/troubleshooting/TSG01001891/
You may also refer to the user manual about the condensation on page 45.
https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf
Here is the link for all refrigerators with the AutoFill Water Pitcher feature.
https://www.samsung.com/us/home-appliances/refrigerators/all-refrigerators/?type=3+door+French+Door,4+door+French+Door&key_category_features=AutoFill+Water+Pitcher
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Reference Number: 1144616858
Have a great day.
^Charles
- Pros mentioned:Overall performance
Very nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Dies everything you would expect. Very easy to clean and organize
I would recommend this to a friend - Pros mentioned:Overall performance
Everything stays fresher longer!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a great purchase. We love everything about this fridge!!
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung fridge
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge works great love the smaller style ice cubes.
I would recommend this to a friend Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks awesome and very quiet to new to know performance
I would recommend this to a friend- Pros mentioned:Overall performance
Refrigerador 2
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelent... i like so much... the Best shop....
I would recommend this to a friend - Pros mentioned:Capacity
Nice fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Has a lot of room to store stuff......................
I would recommend this to a friend - Pros mentioned:Size
Happy Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect.. Very spacious. I Love it. Fits the whole family's needs.
I would recommend this to a friend - Pros mentioned:Overall performance
Outstanding!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Outstanding from sales to delivery-you cant beat them.
I would recommend this to a friend - Pros mentioned:Space
New purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really enjoy my purchase lots of space on the inside
I would recommend this to a friend - Pros mentioned:Capacity
Great Fridge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very Amazing Refrigerator. Comes with a lot of space.
I would recommend this to a friend - Pros mentioned:Overall performance
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very excellent product and would recommend to my friends!
I would recommend this to a friend - Pros mentioned:Space
Lot of room Inside
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very spacious refrigerator/freezer and a lot of compartment.
I would recommend this to a friend - Pros mentioned:Overall performance
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It runs great, keeps things cold, very happy with this product.
I would recommend this to a friend - Pros mentioned:Overall performance
Working great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is working great and the water and ice maker. DT
I would recommend this to a friend - Pros mentioned:Overall performance
Good looking fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great and works great. Had no problem with this delivery.
I would recommend this to a friend - Pros mentioned:Size
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent buy, The color and size was what I wanted,
I would recommend this to a friend great fridge for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Keeps everything nice and cold, decent sized drawers and shelves
I would recommend this to a friend