Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity for its overall performance, spacious capacity and great design. Many appreciate its perfect size and quiet operation, as well as the effective temperature controls. However, some customers have expressed concerns about the ice maker's performance, the absence of a dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
Excellent delivery and installation
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On time and professional delivery and installation
I would recommend this to a friend- Pros mentioned:Design
Clean cut
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks so clean and very spaces from the inside.
I would recommend this to a friend Very happy with the new fridge!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Special shout out to the delivery team! Thanks...!
I would recommend this to a friendGood refrigerator… no deli drawer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m happy with the refrigerator but there is one thing that is missing… a deli drawer, my refrigerator doesn’t have a deli drawer where I can’t put deli meats, cheese and others, instead I had to find some space for something to put on the shelves. I guess every refrigerator has some pros and cons.
I would recommend this to a friend- Pros mentioned:Overall performance
Fantastic refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is one of the best refrigerator I've ever had
I would recommend this to a friend - Pros mentioned:Capacity
Great Fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of room! I wish it had one more drawer though!
I would recommend this to a friend - Pros mentioned:Overall performance
Great Buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great works great. I would recommend to a friend
I would recommend this to a friend - Pros mentioned:Overall performance
Great price !!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Such a great frigde as well delivery was excellent.
I would recommend this to a friend Good fridge for the deal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far its a good fridge. The shevels are not adjustable and the ice/water are does not have a light. Those are my biggest issue
I would recommend this to a friend- Pros mentioned:Capacity
Nice look to it.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice lots room. The ice maker and water are great.
I would recommend this to a friend Love how big this fridge is!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only reason I’m giving this fridge 4 instead of 5 stars is because of how slow the water comes out. Thinking I was spoiled by our last fridge on this feature. Overall, we love it! There is a ton of space inside the door allowing us to not over pack the shelves.
I would recommend this to a friendGreat fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really love this fridge. I had a side by side before. I love how streamlined it looks. The fingerprint resistance is great with small kids. The fridge was cold within 4 hours. It was making ice around 6 hours. We discarded the first few trays of ice. Overall I am really happy with the purchase.
I would recommend this to a friendDecent fridge but be aware of shortcomings
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge is good overall but if I have to be picky... Not a fan of non-adjustable shelves, no light on the water/ice dispenser, takes 3 seconds before anything is dispensed and there certainly should be 1 more door pocket in the freezer. the bottom area screams for 1.
No, I would not recommend this to a friend- Pros mentioned:Capacity
Love the fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has a lot of space, like the ice maker, and water.
I would recommend this to a friend - Pros mentioned:Overall performance
Stylist refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product and the look is fantastic. Friendly use.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Is good but doesn’t make ice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a great space but doesn’t make enough ice. Just for two people
No, I would not recommend this to a friendBrand response from Samsung
Posted .We care about the fridge's betterment, JoelO. Let us help you with your ice maker.
To fix your ice maker, please click the link below, hover your mouse over the hyperlinks, and watch the instructional video for tips.
The ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1147181732, so our team can retrieve your information when you message us.
Have a great day.
-John
- Cons mentioned:Ice maker performance
new fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good refrigerator, a little slow on making ice but all in all it's coming alone quite nicely.
I would recommend this to a friendBrand response from Samsung
Posted .Darryl, we understand the frustration of a slow ice maker. Let us help you.
Below is a link to help you diagnose why your ice maker is slow and not making enough ice. Please click on the embedded word and watch the video included.
Ice maker not working
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
Please see pages 26 to 28 under the "STEP 6 Connect the water dispenser line" section of the manual for more details on the water pressure.
Manual
https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1146711113) to help our team pull up your information.
Have a great day.
^Camille
- Pros mentioned:Overall performance
Modern look and great value for the price,
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the modern look and the fridge works great.
I would recommend this to a friend R
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Of the best, In service, The products are excellent
I would recommend this to a friendSimple but Smart
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.6 months now - We love the capacity the cooling is awesome. Storage is great. You’ll love it. Great experience with Best Buy. Pick up in Kapolei. Thanks everyone.
I would recommend this to a friend