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Customer Ratings & Reviews

$1,299.99
Save $300
Comp. Value: $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 4669 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 4,669 reviews
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Buy this fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgrade for my old Kenmore. Split temp, no more frozen food in fridge. Love the removable ice maker, simple design but looks good in the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ice maker is kind of slow but over all the product is nice

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Faye B,

      We know how convenient it is to have an ice maker in our Samsung refrigerator. We are here to help you.

      Please see the link below for the steps if the ice maker is slowly or not making enough ice. Kindly click on all the embedded words inside the article.
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough

      We would like to speak with you more about this experience and determine what steps can be taken to help with your ice maker.

      Please feel free to reach us via the options below, as we look forward to assisting you in the best possible way.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number 1147512399, which will help our team pull up your information.

      ^Rainly Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great fridge, love the no handles feature.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful fridge. My kids absolutely love the no handles.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fridge! Can't recommend it enough!!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Only a month

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price and space. Only a month but so far so good.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Very good refrigerator, large capacity.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only complaint is that the ice maker is very slow!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Not Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price we paid. Room for every thing.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Everything I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new frig... i am happy with color and size

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellentttttttttttttttttttttttttttttttttttttttttt

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Look good in new home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the black stainless look and no fingerprints.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great addition for the office

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought this for the office staff and they love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Beautiful refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Huge capacity in both the refrigerator and freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy and Samsung a winning combination

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung side by side refrigerator for the last 17 years couldn't be happier with it., sad to have to replace it, after it stopped working. Went right to Best Buy for their care and great customer service fora new refrigerator .. Looking forward to another long use of my new Samsung 27.4 ft side by side

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent delivery and installation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    On time and professional delivery and installation

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Clean cut

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks so clean and very spaces from the inside.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, great price. Has no deli drawer so I used an old drawer from my previous fridge to serve that purpose. Water comes out fast and ice maker works well. Very happy with my choice of fridge. Also the plastic came off very easily and cleanly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always bought whirlpool refrigerators in the past this Samsung is really nice. It has a nice finish to it love the space in the shelves seems very economical and it doesn’t seem like it’s cheaply made. In my opinion, very well-made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the new fridge!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Special shout out to the delivery team! Thanks...!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best refrigerator I've ever had

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great works great. I would recommend to a friend

    I would recommend this to a friend