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Customer Ratings & Reviews

$1,299.99
Save $300
Comp. Value: $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 4669 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 177 Showing 3,521-3,540 of 4,669 reviews
  • Rated 5 out of 5 stars

    Samsung worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always bought whirlpool refrigerators in the past this Samsung is really nice. It has a nice finish to it love the space in the shelves seems very economical and it doesn’t seem like it’s cheaply made. In my opinion, very well-made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the new fridge!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Special shout out to the delivery team! Thanks...!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fantastic refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best refrigerator I've ever had

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Buy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great works great. I would recommend to a friend

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Great Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room! I wish it had one more drawer though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good refrigerator. The color matches my decoration.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great price !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such a great frigde as well delivery was excellent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    New filter? Already?

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Door alarm helps when kids “forget” to close the door. I just don’t understand why a new fridge requires a new expensive filter every six months. Never had to change a fridge filter in my life before this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s big inside so I like . The ice is great and big space . Easy to work .i like Samsung refrigerator and the price is great more I was expecting.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good refrigerator… no deli drawer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m happy with the refrigerator but there is one thing that is missing… a deli drawer, my refrigerator doesn’t have a deli drawer where I can’t put deli meats, cheese and others, instead I had to find some space for something to put on the shelves. I guess every refrigerator has some pros and cons.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love how big this fridge is!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only reason I’m giving this fridge 4 instead of 5 stars is because of how slow the water comes out. Thinking I was spoiled by our last fridge on this feature. Overall, we love it! There is a ton of space inside the door allowing us to not over pack the shelves.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Nice look to it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice lots room. The ice maker and water are great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Stylist refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and the look is fantastic. Friendly use.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Love the fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a lot of space, like the ice maker, and water.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We really love this fridge. I had a side by side before. I love how streamlined it looks. The fingerprint resistance is great with small kids. The fridge was cold within 4 hours. It was making ice around 6 hours. We discarded the first few trays of ice. Overall I am really happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Modern look and great value for the price,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the modern look and the fridge works great.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Problems problems problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Problems problems problems from the beginning. I water has never worked and the V ice machine gets stuck we have to fish V it the V ice by hand

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      AmarieT, we understand the importance of a reliable fridge. Allow us to help.

      Here is a guide to help you troubleshoot if your ice maker is frozen. Please choose "Ice bucket is stuck." Kindly click on the embedded word.

      Samsung ice maker is not working
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-bucket-is-stuck-or-has-a-block-of-ice

      Below is a guide if your water dispenser is not working. Please click on the embedded word.

      Samsung refrigerator water dispenser issues
      https://www.samsung.com/us/support/troubleshoot/TSG10003791/#water-does-not-dispense-at-all

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1151550553) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 4 out of 5 stars

    Good buy at Best Buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and the icemaker with different type ice

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent fridge but be aware of shortcomings

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is good overall but if I have to be picky... Not a fan of non-adjustable shelves, no light on the water/ice dispenser, takes 3 seconds before anything is dispensed and there certainly should be 1 more door pocket in the freezer. the bottom area screams for 1.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    It has alot of room

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice make is slow and does not privode constant ice

    No, I would not recommend this to a friend