Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity for its overall performance, spacious capacity and great design. Many appreciate its perfect size and quiet operation, as well as the effective temperature controls. However, some customers have expressed concerns about the ice maker's performance, the absence of a dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
Good freezer capacity
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, high capacity freezer, low power consumption. I’m happy with this purchase
I would recommend this to a friend- Pros mentioned:Overall performance, Space
Nice looking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator and holds a lot. Looks great. Very happy with purchase.
I would recommend this to a friend Samsung Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Fridge is working just fine so far and I’d buy it again, however. be aware that the ice tray isn’t that big so keep this in mind when purchasing. Over all I’d give it a 3 to 4 star rating at least for now.
I would recommend this to a friendNice Big Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old LG refrigerator stopped working. Decided to get this Samsung refrigerator. So far almost 2 weeks in and no problems. Lots of shelve space. The shelves are very deep.
I would recommend this to a friendGreat Service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We had terrific service, from the fantastic online help when ordering to the installation. So far, so good on the product!
I would recommend this to a friendSamsung products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Samsung refrigerator! It makes lots of ice! It was installed great! It dings when you leave it open! I bought my Samsung washer, dryer, stove, and Samsung refrigerator from Best Buy!
I would recommend this to a friend- Cons mentioned:Ice maker performance
Ice maker is very poor!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Manufactured 7/2022 and the ice maker only dispenses crushed ice, no cubed ice after only 1 year of use. Also it can take a couple minutes to fill a single glass with ice as the dispenser is extremely slow. i will never by a Samsung frig again. My old Frigidaire lasted 15 years and that ice maker was way faster.
No, I would not recommend this to a friend Samsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Our first dies after 1 1/2 years but samsung stood beside thier product and refunded the money. Liked the first one so much that we bought another just like it.
I would recommend this to a friendExperience
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery with 3rd party was problematic. However, Best Buy teams sales and customer service were fantastic. Product although Samsung has been presenting very well so far.
I would recommend this to a friendSlow Ice maker
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge was nice but the ice maker seems to be a bit slow.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the importance of having ice available for your everyday use, KevinD. Let's get this taken care of.
We recommend checking the resources below for steps when ice production is slow. Please click the hyperlinks and watch the instructional video for tips.
The ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1146625920, to help our team pull up your information when you message us.
Have a great day.
-John
Refrigerator #3
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good it's only been a week it came damaged second one came with more damage waiting for Refrigerator number 3 not too take away from the performance.
I would recommend this to a friendMy Fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my fridge it doesn't hold all the fingerprints like the stainless steel does. It easy to clean and it let you know when it's time to replace the filter.
I would recommend this to a friendThey never connect the fridge to the water line
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I purchased the fridge they guy that I talk to told me that they will connect the water line to my fridge but it never happens
I would recommend this to a friendGreat refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator. I finaly got my icemaker working and it is great love it.
I would recommend this to a friendSamsung fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is perfect freezes really good and quick delivery service was excellent
I would recommend this to a friendLoving my fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy Geek Squad delivered and installed our Samsung refrigerator. They were punctual, professional, knowledgeable and courteous. An absolute pleasure. Loving the fridge. The filtered water is delicious.
I would recommend this to a friendThings are chilling in here.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have been pleased so far. Has a few bells and whistles not sure will ever use, but is nice refrigerator. Reaching to side of door to open versus grabbing handle has been biggest habit to break.
I would recommend this to a friendNew school "quality" I guess
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Does most of what its supposed to do. Sometimes it wont allow me to select "water" on the dispenser for hours though. Its random. Waterline not frozen.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Lisa, I see that you have some concerns with your Samsung Refrigerator control panel not responding and know that can be alarming. I want to provide you with some helpful information to ensure the best results. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01202605/
We are here if you need any additional help via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143834968. We welcome you to our Samsung family. ^Brad
Five Star
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been a year since I purchased this! By far it’s giving!
I would recommend this to a friendGood size and use of space.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, having ice maker in the freezer section will hopefully avoid the problems that the french door refrigerators have. Wish it had an extra smaller drawer though in the frig section
I would recommend this to a friend