Customer Ratings & Reviews

Very happy with my new refrigerator. Very quiet & temperature control is spot on. Also is very spacious.

We love this fridge. It’s the first Samsung that we’ve owned and seems to be perfect. The color is so perfect and eye-catching. The price was nice for the big size too

Great looking appliance. Quiet operation. Very roomy in fridge area. Ice maker storage bin could be bigger and ice/water dispenser on door could use a light

First, I love the refrigerator. It’s design, capacity, and aesthetics make for a great appliance in any style kitchen. The bad news, the water dispenser mechanism on the freezer door does not work. Samsung sent contractors to the house and they can’t decide if it’s the whole freezer door or just the dispenser itself. I purchased roughly five weeks ago and it’s still not fixed. In addition, one of the plastic door shelf organizers was missing at delivery. I have total tech and after two calls it’s still not corrected. If everything was perfect at time of delivery and install this would be a 5 star review.

But the fridge is HUGE! I love how much capacity this fridge has, both in the freezer and fridge sections. This was only 3-4 more square feet compared to my older fridge (the ice machine broke which is why I had to upgrade) but the space that creates inside this is great. We have yet to fill it up with three people living in the household. My only complaint is that the ice machine doesn't seem to replace the ice very quickly after usage. So towards the end of the day the ice can be low. That could be better.

This purchase replaced a faulty Open-Box of a much more expensive unit from a different brand. Thing is though, we like this one as much as the other unit that originally cost almost $2K more! We chose this model for our second home in Florida originally and then duplicated the choice up North and love the huge capacity and the overall way things are laid out. We thought we would not like the fact that the shelves are not adjustable, but they have worked out just fine. Plenty of places for those big jugs of milk and tall bottles of various things. And with lots of space, you don't end up jamming things together so much, so things don't get lost and the shelves don't end up so "yucky" either - it's easier to keep clean. According to our appliance repair guy, it's a much better arrangement to have the ice maker in the freezer compartment instead of in the refrigerator compartment. We can agree with that since our last fridge died a slow death due to the fact it was a French door model and had the ice maker in the refrigerator compartment. That's a mistake we won't make again. We have never had a side-by-side before and thought we would not like it. It turns out we were wrong and really like the design.

I was looking for some specific features and I found it in this fridge. It's very spacious and elegant, the ice maker system in the door leaves big room in the freezer, although the ice maker is slow and the storage don't hold too much ice.. But I don't mind because of the open space in the freezer. I wish it was wifi capable but that feature comes in the counter depth model. Make sure you have the depth in your kitchen.

Lots of room, very quiet. This is not a counter depth refrigerator. The handles are part of the door edge so they don’t stick out which is nice. The shelves are large inside and on the door, much larger than a new GE we also have. The only bad news is the ice maker. It only holds a small amount and the ice jams. Even crushed ice jams. When you remove the ice bin to clear it you end up with a mess and ice everywhere on the floor. We don’t use a lot of ice so still 4 stars for us.

I purchase a refrigrator from best buy and am extremely satisfied. Its spacious, energy efficient and keeps everything perfectly chilled. The sleek design fits beautifully in my kitchen. The delivery was prompt and the setup was hassell free. Highly recommended for anyone.

This side-by-side refrigerator is a great way to enhance anyone's kitchen. The stainless steel is nicely finished; while the Samsung logo is a clean mirror finish. The 27 cubic ft capacity fits all your groceries and then some. There is plenty of shelves and storage for all your condiments. The con which is minor to me is the outside water comes out too slow in my opinion and dispenser does not have a night light. Again these are minor, but are noteworthy as a convenience feature for those who are into those kinds of features. One more thing; either the manufacturer or bestbuy puts a sticker on the unprotected stainless steel door??? So when I went to remove the sticker it left a sticky residue mess on the finish. I had to carefully use goo gone and soap to remove the residue and not scratch the finish. Someone did use common sense here.

Bought to replace an older Samsung with finicky ice maker and issue of fridge door getting very hot to touch. This fridge has nice exterior, once you get the clear plastic film removed (good luck around the seals...) Interior is spacious but miss the deli drawer at eye level. Led lights in fridge and freezer are nice, but for the life of me I can't understand why Samsung can't put a usable light, of any type, in the recessed area of the ice/water dispenser. Yes, the blue indicator light is there but of no help for visibility.... Touch buttons for ice/water seems to be a different spot each time you use it. We thought the single lever you push your glass against for ice/water would be a nice touch but now wish I had the separate levers that our old fridge had. Speaking of the old fridge, when the ice maker worked correctly it easily kept up with our usage. This new one I assume is working correctly but hasn't kept up from day one. I love Samsung products for their quality and innovation but for this fridge and what it cost, I will hope for the former suffer with the latter... As for the online best buy experience, went very well except still have not received anything on the 3 year geek plan I purchased....

I wanted a slim design refrigerator with a large storage capacity and this refrigerator fits all my needs. The all-around cooling is amazing! The installation was quick and easy. I love the LED lighting and the filter is easy to remove. I would 100% recommend!!!

Looks great and works good too it is specious and has appealing design

Great expansion from our old fridge, spacious on both fridge and freezer. Ice maker works as well as it should have, bucket filled within 24 hrs of plugging in. Household of 2 adults and getting ice once every couple hours, we have not needed to wait for ice to be made. Operation is very quiet and hardly noticeable. It took a total of 2 hours from plugging in to getting cooled/cold enough to store food.

I love my fridge/freezer combo! The installation was quick, and I love that it's spacious, very cold, and looks great!

This is a beautiful refrigerator with lots of room including the freezer. After transferring all the food from our other 26 cu ft packed fridge, this one looked almost empty. I really like that there are no handles on the doors and it has easy to understand controls. The only thing I would change would be a bigger ice bucket or make ice faster or both. We use a lot of ice so I put a plastic bowl in the freezer to fill up with extra ice from the icemaker so we don't run out.

I love this fridge. It fits perfectly in my space and it gets COLD!!! Great size for my family and gives me all the storage I need. I purchased it from the Best Buy Outlet store so it has a small dent on the freezer door, but the black finish is so nice it camouflages the dent.

I love it's sleek, clean, trendy design, with temperature control panel for both freezer and fridge inside, very spacious and does its job well.

I have only owned this refrigerator for about a month. Everything seems to be working very well. I must say that it is a big refrigerator, make sure you have enough space in your kitchen for it.

Wonderful product, looks great lots of space. Easy install. Though scheduling the installation itself was an absolute nightmare.