Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is perfect for our needs we have a large family. One of the best features is the ice maker built into the door. Love it.
I would recommend this to a friend- Pros mentioned:Overall performance
Cosmetic damage
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There were two large dents on the right side . One dent on the front A scratch on the separator between the doors. The bottom tray in the freezer is missing. Refrigerator works good.
No, I would not recommend this to a friend Samsung Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the fridge. The water on the door runs slow but otherwise it’s been great so far.
I would recommend this to a friendNew purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good so far, barely purchased my first home and got this fridge to match the appliances that came with the house.
I would recommend this to a friendAwesome fridge!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never been so excited for a new appliance! I have always loved these more than fresh doors! You can actually organize the freezer vs a catch all bin. Ice/ water maker works great to
I would recommend this to a friendGreat Value & Brand
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for the value in price. The brand isn’t too bad either as well. Overall a good deal for a new appliance in a new house.
I would recommend this to a friendSamsung 27.4 cu. ft. refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Be sure you door opening is big enough as this is every bit of 36" wide. The control panel extends out that I don't believe is included in the measurements. Overall, it's a nice side by side.
I would recommend this to a friendSamsung Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung Fridge is working just fine so far and I’d buy it again, however. be aware that the ice tray isn’t that big so keep this in mind when purchasing. Over all I’d give it a 3 to 4 star rating at least for now.
I would recommend this to a friend- Cons mentioned:Ice maker performance
Very dissappointed
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very dissatisfied with this product only kept it for a week was not willing to work with the issues already presenting themselves. The ice maker kept freezing big lump of ice, the icemaker froze over could not remove from door to dump had to pour hot water in to release was a hot mess. Did not like the sensitivity of the water dispenser seem like it would leak water if you passed by it. Tried the lock mechanism still spilled water when not in use...in the end just exchanged for a different model fridge
No, I would not recommend this to a friendBrand response from Samsung
Posted .Good day.
We appreciate you leaving a review of your experience with this refrigerator.
If you require further assistance in the future, please do not hesitate to reach us through the channels listed below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Have a wonderful day!
—Vannesa
Replacement for Samsung 27.4 Cu. Ft.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is a replacement for the Black Stainless steel model we previously purchased. The Black did not go well with our decor so we opted for the exchange without any issues.
I would recommend this to a friend- Cons mentioned:Ice maker performance
ICE CAPACITY
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.iCE CAPACITY ITS VERY SMALL AND CRUSHER FOR ICE ITS NOT VERY STRONG
I would recommend this to a friendBrand response from Samsung
Posted .Hello MairaH,
Thank you very much for your observation about our refrigerator. Should you need support in the future, please don't hesitate to contact us at www.Samsung.com or by calling 1-800-7267864 (1800-SAMSUNG).
Have a great day.
-John
- Pros mentioned:Design, Overall performance
Very Good !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.this fridge is so good looking ! We love it and the interior is very spacious.
I would recommend this to a friend Doors wouldn’t open due to cabinet space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sadly, Turns out it didn’t fit in the space I had for it so I had to return it
I would recommend this to a friendHappy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Happy wife happy life. My wife is satisfied with the purchase of this item.
I would recommend this to a friendSamsung products
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my Samsung refrigerator! It makes lots of ice! It was installed great! It dings when you leave it open! I bought my Samsung washer, dryer, stove, and Samsung refrigerator from Best Buy!
I would recommend this to a friendNice Big Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Our old LG refrigerator stopped working. Decided to get this Samsung refrigerator. So far almost 2 weeks in and no problems. Lots of shelve space. The shelves are very deep.
I would recommend this to a friend- Pros mentioned:Overall performance, Space
Nice looking
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator and holds a lot. Looks great. Very happy with purchase.
I would recommend this to a friend Samsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Our first dies after 1 1/2 years but samsung stood beside thier product and refunded the money. Liked the first one so much that we bought another just like it.
I would recommend this to a friendLoving my fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Best Buy Geek Squad delivered and installed our Samsung refrigerator. They were punctual, professional, knowledgeable and courteous. An absolute pleasure. Loving the fridge. The filtered water is delicious.
I would recommend this to a friendmrs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.best products and better services!! the service of the people who was taking care of the item and installing were really good
I would recommend this to a friend