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Customer Ratings & Reviews

$1,299.99
Save $300
Comp. Value: $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 4669 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 186 Showing 3,701-3,720 of 4,669 reviews
  • Rated 5 out of 5 stars

    Thanks for suggesting me to take this product

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome refrigerator. Food is fresh for couple of days which includes cooked food and also the vegetables.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge 5 stars

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge! The ice maker has worked excellently and the two door options makes organization easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large capacity, ice features and bucket inside that easily comes out to fill and the color option.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is perfect freezes really good and quick delivery service was excellent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new refrigerator. I finaly got my icemaker working and it is great love it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    New Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great looking, great style. Very quiet. Large storage capacity.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Icemaker doesn't work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing refrigerator 6/28. Icemaker doesn't work correctly. Was told they would be out to adjust but they never came out. They are sending a new refrigerator instead.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Tru01! We're very excited for you to get your new refrigerator. We hope you can enjoy it for a long time. ^Jecca Samsung

  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is working well. Set up was not difficult. the internal layout is much better than my last refrigerator. There is more useable space in the freezer due to the placement of the ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love our new fridge, I had my mind set on a side-by-side but there was not many options. When we found this one I knew it was the winner! Love all of the extra features as well. Would buy it again!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek & old style. We don't need Bluetooth in the front door so it can break in a year. Also, tired of the lower drawer freezer, bending over & rooting around. That 'fridge in now in the back.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice and spacious refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product, just have to be very careful handling it cause the exterior is easy to get dents.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Too small

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything’s too small the icemaker I’m not happy with. It’s too slow and you gotta make sure the glasses directly underneath for the water flow to go directly into the glass and that on the floor.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      LindaD, we want to ensure you always have ice available. Allow us to help.

      Below is a troubleshooting link to help if your ice maker is slow in producing ice. Please click on the embedded word.

      Samsung ice maker is not working
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough

      Should you need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      When you message us, please provide us with this reference number (1150382945) to help our team pull up your information.

      Have a great day.

      ^Camille Samsung

  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works awesome really Love my new fridge definitely recommend buying from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What a deal...!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent quality appliance. Very efficient pick-up and prompt professional service from Best Buy - great experience!! These appliances are fantastic and a very good deal (price-wise).

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cold coming into the warm

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item at reasonable price. Side by side is a much easier way to set up this appliance.with water and ice at your fingertips, there is nothing left out of this ergonomic wonder.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five Star

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a year since I purchased this! By far it’s giving!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service at the store in boynton beach, Frank Camera did a great job very knowledgeable and polite. The delivery was excellent the young men were wonderful

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Could be a lot better, Dents easily.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far has been great except it is NOT fingerprint resistant and dents easily as well as the shelves cannot be moved up or down, they are all stationary and not as robust as others on the market.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Momofteen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I especially love the alert feature when the door is left open too long, especially with a teenage son that like to go in it frequently and occasionally forget to close it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Craig Refrgerator response

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Refrigerator was reasonbaly priced, easy to install and very convienent. We are very happy with it.

    I would recommend this to a friend