Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
Mr
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You was very reasonable price and specially delivered on time.
I would recommend this to a friend- Cons mentioned:Ice maker performance
Water dispenser needs re-design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is fantastic in almost every way except the water shoots out too Far and doesn't make it in the cup.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your Samsung Refrigerator water dispenser. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142564781. We thank you for being a part of the Samsung family. ^Brad
Samsung Side-by-Side
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator. I had one that had the freezer on the bottom and got tired of having to dig through it to find anything.
I would recommend this to a friendNice
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung - 27.4 Cu. Ft. Side-by-Side Refrigerator - Stainless Steel
I would recommend this to a friendBest buy should be changed to super stars
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best buy is a company i will forever continue to shop for any thing i need for my home.
I would recommend this to a friendThe fridge is cool
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My only gripe is that there isn't a removable drip tray for the door dispenser. Everything else is exactly what I expected.
I would recommend this to a friendWater and ice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge just hate that the water and ice comes out so slow
I would recommend this to a friendBrand response from Samsung
Posted .ChristinaC, we understand the significance of a fully functional fridge in your household. Let us help you out.
We recommend checking the resources below if your water dispenser is slow. Please click on the embedded word.
Samsung refrigerator water dispenser issues
https://www.samsung.com/us/support/troubleshoot/TSG10003791/#water-dispenses-slowly
To help boost the ice maker's efficiency, kindly browse this guide and perform its troubleshooting steps. There are hyperlinks included; kindly visit them.
Samsung ice maker is not working
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1148989150) to help our team pull up your information.
Have a great day.
^Camille
Samsung Side By Side Fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s nice.So far so good.I will update my review after 6 months
I would recommend this to a friendWonderful refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks wonderful not a fan of the way the freezer is frosting up it seems. Ice holder is small wish it was bigger
I would recommend this to a friendGood company bad experience
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Either due to salesman mistake or mistake by the appliance division, we were told that the refrigerator that we bought was returned due to unable to fit and since there were scratches on both sides, we believed it. Only when we received it, we found out that it was used, was dirty, drawer was missing, etc. If we were told these, we would not have purchased it, since we had two others to choose from. We are really disappointed.
No, I would not recommend this to a friendStylish
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a wonderful frigerator. Has great styling and is very versatile. Samsung in my opinion make some of the best appliances
I would recommend this to a friend- Cons mentioned:Ice maker performance
Great butttttttt?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker is terrible. The ice bin is to small. Everything else is great.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Tjk2425.
Thank you for taking the time to leave this review.
We understand that you have a concern regarding the refrigerator ice bin being too small.
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide them with this number (1144925213) to help our team pull up your information.
Thank you for being a valued customer of Samsung. Have a great day.
^Camille
New refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Josh at Beaumont Texas store was a pleasure to deal with. He was very knowledgeable about product and was very respectful to my wife and myself.
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loving themmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmmm
I would recommend this to a friend- Cons mentioned:Ice maker performance
Ok refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.When I press crush ice the ice come out big chunks of ice. The refrigerator was an open box so the price was great.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are having issues with the ice dispenser on your Samsung Refrigerator. I would love the opportunity to chat and see how we can help. Please feel free to contact us via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513)
Please reference ticket number 1142507701. We thank you for being a part of the Samsung family. ^Brad
My purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, best buy is the best. The ice maker is out of this world
I would recommend this to a friendSamsung fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what we wanted. Perfect for our kitchen and easy to get ice
I would recommend this to a friendDrink fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Use this as a drink fridge but the drawers in the bottom and the side shelves are deep. Also my kids like it which is important to me.
I would recommend this to a friendFridge review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and delivered on time. Best buy has been great for all my purchases for customers.
I would recommend this to a friendSamsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size for the kitchen. Crushed and cubed ice. Drained the first few gallons of ice and water before using.
I would recommend this to a friend