Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
Whisper Quiet and a Powerhouse of a Fridge!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best appliance purchase in recent history. The multi-vent technology really works well and the filter system is great, clean water and easy to replace.
I would recommend this to a friendSatisfied
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the best purchase I’ve purchased in a long time and I know it will last for a long time
I would recommend this to a friendoff size
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice refrigerator little big for the space, we used as a loaner till they found one to replace it. depth makes big difference in purchasing
I would recommend this to a friendRefrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery people came and did there thing. The whole process took them less than 30 minutes.
I would recommend this to a friend- Cons mentioned:Ice maker performance
Ice maker froze up
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker backed up the first two days but after cleaning hasn’t happened again.
I would recommend this to a friendBrand response from Samsung
Posted .Hi Teamazzu,
Thank you for purchasing Samsung products. We are glad that you reach out about the Samsung ice maker freezing up. I am happy to hear it's not happening again. In the event of a frozen ice bucket, some troubleshooting may be needed, and service may be required.
For future reference, you may click this link for a basic troubleshooting guide:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
or
https://www.samsung.com/us/support/search/?query=ice+maker&referrerPageUrl=https://www.samsung.com/us/support/
You may check this link for future reference to reduce unnecessary repairs over the Ice maker's lifetime.
https://www.youtube.com/watch?v=EsbHtpc1ak4
If assistance is needed, please reach us with the following options to further assist you:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Reference Ticket number: 1144160125
Thank you for choosing Samsung. Have a great day.
-Trisha-
Perfect size for the family.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only issue we had is there was a large sticker placed directly on the refrigerator just below the ice maker. I had to get some Goo Remover to get it off.
I would recommend this to a friend- Cons mentioned:Ice maker performance
Refri
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wrong color delivered. It was replaced with the correct color. The refri water dispenser now leaks water.....
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
I see you are experiencing issues with your water dispenser leaking on your new Samsung Refrigerator. I can help with that. I have some information that will resolve this issue for you. See link below:
https://www.samsung.com/us/support/troubleshooting/TSG01001875//#water-is-dripping-from-the-dispenser
Thank you for choosing Samsung. ^Brad
Nice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a very nice refrigerator with some Bella and whistles. One thing that’s not so good is you an see everything that touches it
I would recommend this to a friendBrand response from Samsung
Posted .Hi Brock! Thanks for letting us know what you think of this refrigerator. I'd like to provide this link (https://bit.ly/3jS6EbL) that has some great tips on how to keep your refrigerator looking it's best. ^Jecca
- Pros mentioned:Capacity
Good for large space
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent choice for a kitchen with a large space to fill for the refrigerator.
I would recommend this to a friendBrand response from Samsung
Posted .Hello Superfan! We appreciate your feedback, continued support and choosing Samsung! ^Nic
Happy buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Im extremely happy with my new refrigerator and the delivery team was extremely nice and attentive for not damaging my refrigerator.
I would recommend this to a friendSamsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator and all the belles and whistles. If the refrigerator or fridge door is left open, it makes a sound to let you know.
I would recommend this to a friendFridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for extra storage. Plenty of room and doesn’t freeze everything like our old one did.
I would recommend this to a friendFrog
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good price great service sslrs person was good at explaining and never bothered us
I would recommend this to a friendGreat purchase!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very satisfied with this product so far. Very good quality at a good price.
I would recommend this to a friendGreat fridge!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are a family of six, this holds more than a weeks worth of food. Lots of shelves, ice maker is great, crushed or cubes. Plus it dispenses cold water.
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the refrigerator. Only issue is getting all the protective plastic off around the edges which I think is impossible.
I would recommend this to a friendNice refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is very simple and useful to use. I highly recommend it
I would recommend this to a friendFridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m enjoying the product. The installation was quick and the installers were great I’ll be back to Best Buy soon
I would recommend this to a friendRefrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new frig, it is amazing, l especially like the beeping to let you know uou have the door open to long.
I would recommend this to a friendQuality, Quality, Quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so thoroughly pleased with my new refrigerator. The entire process from coming into the store, working with Quinton to the delivery and setup.
I would recommend this to a friend