Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
Love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful black stainless. Deep shelves, large freezer space. Really is finger print proof
I would recommend this to a friendGreat fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge! Only wished it had a draw for lunch meats and cheeses in the middle.
I would recommend this to a friendSide by Side fridge!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing refrigerator! Samsung makes an amazing product and completely happy with it!
I would recommend this to a friendGood
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great looking refrigerator. Only wish it had 3 drawers in the refrigerator like my old Samsung.
I would recommend this to a friendDents
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.4 dent in frig paid 1604.00 for it this should not happe6.
I would recommend this to a friendFridge and water
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product. I don’t need to buy pure water anymore. Fridge’s filtered water tastes good.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! Just make sure you dump the ice maker more than twice after the fridge been plugged in for a while.
I would recommend this to a friendelliott mixson
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not any thing at this time but i need my water line install.
I would recommend this to a friendIt Does the Job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my refrigerator and the alert it gives reminding me its opened. I haven't had any problems.
I would recommend this to a friendMrs.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The delivery team arrived on time, were helpful and friendly. The installation was quick.
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent service Competitive price Easy to find on Best Buy web site
I would recommend this to a friendSamsung
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator doors don't line up and not a deli drawer but all in all good
I would recommend this to a friendGreat looking refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer is making ice very well keeping all food cold. The out side has a great shine. I hope that it will keep shining
I would recommend this to a friend- Cons mentioned:Ice maker performance
Ok fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Shows finger prints a lot l, seems to scratch easy, and water dispenser sprays all over
No, I would not recommend this to a friend Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it except the ice feature. Cubed and crushed come out at the same time. We have tried everything but it just keeps mixing
I would recommend this to a friendGood refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was looking for a good and cheap fridge and I finally found it , thanks to bestbuy.
I would recommend this to a friendTerrible ice maker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ice maker doesn’t stop unless pull the bucket out
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Pamela,
Thank you for taking the time to leave this review.
We understand that your fridge ice maker is not stopping unless you pull it out.
The ice maker can make 10 pounds of ice a day; it can only hold 2 pounds of ice at a time. Once the ice bucket is full, the ice maker will stop. The ice maker can approximately make two trays of ice every 3 hours.
The ice maker is not working https://www.samsung.com/us/support/troubleshooting/TSG01001012/
I highly recommend visiting this link for the reference guide:
Test or reset your Samsung ice maker
https://www.samsung.com/us/support/troubleshooting/TSG01207806/
How to maintain the ice maker
https://www.youtube.com/watch?v=EsbHtpc1ak4
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide them with this number (1144925876) when you message us to help our team pull up your information.
Have a great day.
^Charles
Love the look
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean look with an external ice maker. My only wish was wifi.
I would recommend this to a friendGreat budget samsung.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Water and ice dispenser is great. LED white lights in the inside make it clear and spiffy.
I would recommend this to a friendRefrigerater
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good purchase, quick to get..and was willing to come back and install since it woukdnt fit
I would recommend this to a friend