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Customer Ratings & Reviews

$1,299.99
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Comp. Value: $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 4657 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 4,657 reviews
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Great purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good size refrigerator with lots of space and great design. My only small issue is the cube ice, sometimes it comes out as crushed ice instead of ice cubes.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Roomy and chilly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it for a little over 3 weeks and it works perfectly. I'm amazed at how much more room it has over my old refrigerator and it fits in the same spot. They really know how to maximize space in this refrigerator. I went grocery shopping and we still have plenty of room left. I'm thoroughly satisfied with this purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator, work silence and lots of space in freezer. Best ampl. I have buy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is by far the best refrigerator I’ve purchased. The space how fast it makes ice

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Good choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I replaced my 10 year old Samsung refrigerator with this newer model. The ice dispenser gave up in the old model and the technician was asking $550 to replace that. So it made plenty of sense to rather buy a new one. Samsung folks have tried to improve the ice dispenser by eliminating the flimsy flapper, but the new design still is glitchy and drops ice to the floor. Otherwise, its a great refrigerator with plenty of space and cool lighting. Quiet as well. I’ll buy it for the price and space.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there csserious, I would like to congratulate you on your new Samsung Refrigerator and want to thank you for leaving your review. We are glad to see that you are pleased with your machine. We welcome you to our family and thank you for choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery was extra easy, guys knew what to do. Refrigerator has performed perfect. Wish ice storage was bigger, but maintains ice levels well. Overall very pleased.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    annie

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a large capacity and excellent internal design.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    So far so I good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good with this refrigerator which replaced an 18yo Whirlpool that never gave us any problems. Temps seem consistent in the refrigerator and lots of extra capacity for us. Only complaint on the fridge side is lack of a drawer, which has been solved fairly easily with an aftermarket option. Freezer.side occasionally has some frost on the shelves but never any buildup or anything, assume that’s normal. Only complaint might be ice production…seems like it’s barely keeping up with 3 adults in the household…but it’s keeping up so I won’t ding it any stars for that. Let’s hope for 18 years out of this one (haha not likely).

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance
    Cons mentioned:
    Dispenser light

    Rated 4 out of 5 stars

    1st ourchased refrigerator in 35years.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st of all, none of the features were explained to us when we bought this. Partially our fault and mostly the salesman, who was only an order taker and did not sell. The fridge works great and has more space than we know what to do with. Makes ice quickly and the fridge area is very cold. What we didn't realize is there isn't a light by the water/ice dispenser. Make a big difference when it's dark. Also, there isn't a butter dish. May seem like a little thing, but when you have had one forever, it makes a difference.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I haven't had this refrigerator long, I love it thus far. I was a bit leery of Samsung for appliances but this refrigerator has served me well. I love the spacing in it, the features that enable easy setting of temperatures and also the warning bell if the refrigerator or freezer door has been left open for an extended period. Great icemaker and water dispenser and it was easy for the team to install. Having the inner handles means less chances for fingerprints everywhere and it's been easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung 27.4 cu ft Side-by-Side SS

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one month, the refrigerator works great. The ice maker keeps up without a problem. No noises and the finish is easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Awesome but need small improvements for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent storage space in the refrigerator although the freezer it would be nice if it had baskets to hold all frozen items instead of shelves where everything slides around and the icemaker is very Small and when it dispenses cubes you will not get whole cubes it's a mix of cubes and shards of ice. But it does cool very well on the fast cool settings and it has the most room in a refrigerator that I've seen compared to my oldone

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Great looking, quiet, modern refridgerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we love our new Samsung fridge. It looks great, is super quiet and has a ton of room inside. The door shelves on the fridge side are massive. We used to struggle with fitting condiments in the door, but now we have acres of room to spare. We do miss the cheese drawer, that is a small sacrifice to make. The freezer is spacious and since the ice maker unit is all built into the door, no shelf space is lost to the ice maker!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Overall performance

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great and works good too it is specious and has appealing design

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Nice refrigerator, but check out everything before

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was in a huge hurry picking out a refrigerator since mine decided to go out and I was without a refrigerator for a few days. I did like how this refrigerator looked very sleek, with a lot of room. I really wish I would have looked at the bottom drawer better that I used to store the meats and cheeses, that is where the water filter is located and it takes up quite a bit of room in the drawer cutting it down by at least a quarter. I didn't notice that right away in the pictures and I wish I had. After hooking up the water and getting the ice set, I noticed the spout would drip water here and there. There is also no tray to catch any fallen water or ice, so I see me having to wipe up that area quite often with my little one. Overall I do love the storage and the refrigerator drawer.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Thank you. Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the refrigerator it's beautiful and works great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the refrigerator even though it is an open box everything works well. It is a beautiful color and very sleek. There is lots of space for everything. The only thing I would change would be for the ice machine to be a little bigger, sometimes we run out of ice when using it. Great refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Very happy with my new appliances

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I this is the second time that I purchased appliances from Best Buy. They always deliver within days. My new stainless steel refrigerator is great. It is wide and the compartments are very spacious. It is easy to clean. The ice maker is very quiet. I have it at a low temperature and it keeps good fresh.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Sleek and Roomy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have truly been enjoying our refrigerator. We have so much room until we don't store as much in our deep freezer. It is so quiet and easy to clean. The freezer holds a lot of items, and it is truly deep. We also love the black stainless steel and no handles. A great Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the way it looks its really a beautiful refrigerator and it keeps everything really cold in the refrigerator especially my drinks and has big shelves and lots of space for gallons my old refrigerator could only hold gallons on the door shelves so thats a plus my only complaint about this refrigerator is that it produces very little ice daily it takes way too long to fill and its a small tray too 3 cups of ice and its empty

    I would recommend this to a friend