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Customer Ratings & Reviews

$1,299.99
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Comp. Value: $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 4657 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 32 Showing 621-640 of 4,657 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my refrigerator. It works great. The installers were very professional.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great nice and quiet and keeps everything cold.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    Great buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! Its a basic yet still very nice icebox. I have a large family and it is very spacious. I love that it has lots of storage in the door for extra milk, koolaid, oj... It easy for my youngest to open vs. the icebox with the drawer on the bottom. Also, the ice and water are SIMPLE and easy to use!! Love the cube ice cubes too. I also like the no visible handles. I don’t have to worry about handles falling off. I’ve only had it for a month but I like it more and more everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. Finger prints wipe off easily. Big inside - much bigger that we thought. Cooled down quickly and is holding temp perfectly. Only one drawer in the freezer and no pull out bins. Refrigerator side has more than enough room and could use another drawer but over all great. Replaced a 2006 GE.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new refrigerator the color and design is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    My new refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love my new refrigerator!!! The delivery guys were the nicest and made sure it was perfect! They also communicated their arrival and were in that window. I love that my magnets work on this refrigerator, that was a complete and wonderful surprise, I thought I was going to have to improvise with my collection! There is so much room inside and the door storage is wide for condiments! I could not be happier!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size
    Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Large fridge-low ice production

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it produced more ice but its large and works well.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the importance of a working ice maker in your household, Leno556. Let's get this taken care of.

      Please refer to the link below to rectify your ice maker concerns. Click the link and hyperlinks and watch the embedded videos (See hyperlinks " remove the water filter, increase the cooling performance, and error code").

      Ice maker is making some ice, but not enough:
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1148651186, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Samsung-27.4 Cu. Ft. Side-By-Side-Black Stainless

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Love the black stainless. The frig as well as freezer has ample space throughout for everything. It cools evenly throughout the frig side and the freezer does as well. Love the feature that has an alarm that goes off if the door is left open and also if not closed right away when alarm sounds it will also flash the lights. Also love the panel inside that shows the temperature of both the freezer and frig. its a great refrigerator for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this fridge, very roomy, super quiet, Well designed for spaciousness.Great depth and height.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Modern and clean

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious. Door open alarm is helpful. A lot of light inside. Very cold on both sides. Clean modern look. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Slow to make ice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slowest ice maker you will find. Other than that I like the fact it has no handles. Over all its a good fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Space

    Rated 5 out of 5 stars

    New refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is nice and sleek. Great space and works well

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Samsung Fridge 27.4 Cu. Ft

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We actually love this refrigerator. The price was great and the size is good. Black Stainless steel is Just what we were looking for. It is gorgeous and so far works great. I Need to level the doors so they dont swing open but havent tried that yet so cant say how easy or difficult it may be. Also make sure you measure your entry ways to your kitchen not just the place where it will sit. I had to take the doors off to get it into my kitchen as it was too big to fit through my door way.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Awesome refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our Kitchen Aid refrigerator died after 25 years. We liked our Samsung washer and dryer and decided to give them a try at the refrigerator. After a bunch of research and shopping for the best price, Best Buy emerged as the winner. The refrigerator is great. It has all-around cooling and it has a chirp warning to tell you when you have left the door open too long. It also looks great with the rest of our stainless steel appliances. Did I mention you can put large size cups under the ice maker?

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 4 out of 5 stars

    Good fridge, recommended

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for storage space and looks. Could improve based on the door opening radius, may bang against nearby cabinets. Additionally the storage shelves can break and are expensive to replace. Overall would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance, Space

    Rated 5 out of 5 stars

    Well Made

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice side by side. Sleek and lots of room. Larger capacity than some of the other refrigerators of this size.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Spacious and sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent features, temperature. Very spacious and a clean look with no protruding handle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    LOVE MY NEW FRIDGE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love Love this fridge. I went from a french door lower freezer fridge to this side by side. I was a little leery because everyone tells me there is not as much room in side by sides. Well not true in this case. I hated having to rummage through my bin of a freezer every time i wanted to find anything. With this I have it all on shelves and i can see everything clearly. Its a smart looking appliance as well. No complaints. Like I said .. Plenty of room in this one!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 4 out of 5 stars

    Sleek and modern

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have owned this fridge for about a month now and it’s great! Looks sleek and modern and has lots of space to keep your items cold! A couple of things to note; the shelves are not adjustable, the ice maker is a bit on the smaller side and could use a light in the water/ice dispenser area but not a deal breaker for us.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product!! Delivery was good.. But the drivers didn't hook up ice maker and you still charged me for a service that you didn't perform. So I believe you owe me a discount. All i want is what I paid for nothing more ,. But overall I'm very satisfied. Always have got good products and servie from Best Buy.

    I would recommend this to a friend