Customer Ratings & Reviews
- Model:
- RS27T5200SG
- |
- SKU:
- 6397574
Customer reviews
Rating 4.5 out of 5 stars with 4551 reviews
(4,551 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity for its overall performance, spacious capacity and great design. Many appreciate its perfect size and quiet operation, as well as the effective temperature controls. However, some customers have expressed concerns about the ice maker's performance, the absence of a dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity, Design, Space
Rated 5 out of 5 stars
Sleek looking and roomy.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The new refrigerator looks great and is roomy. We like that the icemaker is in the door.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Cons mentioned:Dispenser light
Rated 3 out of 5 stars
No attention to the small things
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Where do we start I was very surprised for what I paid for this fridge and being a Samsung that they didn't pay more attention to the small details like there's no lighting when you get ice or water and second the ice maker being small and taking a really long time to dispense ice surprisingly it makes it decently fast but takes too long to dispense it as well as the shelving inside the fridge is too close together especially the one way up top that doesn't have enough height room to place bottles like soda or juice gallons you would have to leave the top shelf out if you wanted to do that
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there.
We understand how you feel regarding this fridge. We are here to assist you.
The fridge has an interior light that turns on once you open the door.
We also recommend checking the resources below for steps on how to organize the items inside the fridge.
Tips for an organized Samsung refrigerator:
https://www.samsung.com/us/support/answer/ANS00084845/
Should you still need support, please don’t hesitate to reach out to us through the channels below.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, provide us with this reference number (1149508784), and it will help our team pull up your information.
^Rodel
- Pros mentioned:Capacity
Rated 4 out of 5 stars
Great Fridge, Water Dispenser could use some love
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While I am a big fan of the fridge with surprising amounts of storage and sleek visiual appeal, I do have 1 complaint. The fact that the water spout is too distanced from the fridge it overshoots many "average" glasses and sprays water everywhere. The other issue is that there is no light on said water dispenser. A nighttime glass of water is blind, but aside from that Samsung has never let me down and I will never get another Whirlpool item again.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
GREAT!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Nice design and color. Excellent delivery service.
I would recommend this to a friend - Pros mentioned:SpaceCons mentioned:Ice maker performance
Rated 4 out of 5 stars
Overall good fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not the greatest Ice maker I've ever had and i don't like the fact you have to shut the water off to change the filter but all around good fridge plenty of space.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Dispenser light
Rated 5 out of 5 stars
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this fridge. The space in it is great, My last one that this replaced had a built in ice maker that never worked because of low water pressure. This one uses a mini ice cube tray filled with a tube, endless ice now. The freezer and fridge sections hold everything and the lighting makes it easy to see what's in there. The only con I can think of is that the water/ice dispenser doesn't have a light.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance, Size, Space
Rated 5 out of 5 stars
Great Fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After researching various brands and models, I took a chance on this one and it worked out perfect. Stainless steel, great size, very spacious. Excellent cooling. Quiet ice maker. Highly recommend.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Ice maker performance
Rated 5 out of 5 stars
Great Refrigerator!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator for the money. I have had this refrigerator over a year & works great. You can conveniently get the filters for it a local home improvement store or Amazon. The crushed ice setting seems to take a little longer to crush ice, but not a big deal. Overall it was a good purchase for the price & quality. I highly recommend it.
I would recommend this to a friend - Pros mentioned:Design, Space
Rated 5 out of 5 stars
In love great choice
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love how wide it is and that the doors hold the gallons of milk so you have more space I love that the icemaker is on the freezer door so it gives you more storage space doesn’t take up room from being able to put more things in the freezer easy to clean really like that it beeps when you don’t close the door all the way or if you leave it open to long the only thing I wish I would of went with the darker color but still pretty
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
LOVE IT!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is SUPER spacious! It cools well and isn't loud at all! Our family of 9 LOVES it!
I would recommend this to a friend Rated 4 out of 5 stars
Almost 5-Star
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far very good. The only problems are that the shelves on the refrigerator side are too close together to allow tall bottles (like two-liter soft drinks) to be stored upright. Also, the freezer section has a place for a third basket but no third basket making about 1 cu ft not usable. The cooling system is quiet and the temperature adjustments for freezer and refrigerator is really nice.
I would recommend this to a friendBrand response from Samsung
Posted .HI there Tony, congratulations on your new spacious Samsung Refrigerator. I am so glad you are enjoying your unit. After reading your feedback I would like to forward your ideas to our design team so that we can improve for future products. We are so thankful you are a part of our Samsung family. ^Brad
- Pros mentioned:Design, Space
Rated 5 out of 5 stars
Nice Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful refrigerator! Lots of room to keep everything organized
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Shelf adjustment
Rated 5 out of 5 stars
Great fridge
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge! Easy to clean and lots of space. The only downfall is you can move the shelves around In the fridge or freezer
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’re very pleased with the Samsung fridge! The fridge has so much room to store your food and drinks. The shelves on the door are deep so they hold a lot of condiments and still have more room to hold items! Love the lighting in the fridge it’s very bright so you can see everything especially at night when you go to grab a drink or late night snack! The freezer has deep shelves as well as the door shelves. Love our ice/ water dispenser on the outside you don’t have to stand there waiting for it to fill your cup it’s really quick. The water dispenser area is deep and tall to set your cup fully down and not have to hold it! We’re very pleased with the Samsung fridge all the way around!
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Samsung black stainless
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator, lots of room, love the black stainless, nice delivery people. Thanks Best Buy
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Perfect for our home
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had this delivered to our new home. Fits perfectly and easy to use. Only downside with this refrigerator is making ice. It is smaller than what I expect. Otherwise love the layout of this side by side.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Best buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was extremely proud of this purchase. It is perfect if you have a large family beacuse all the food actually fits and the features are really great. Always cold and definitely freezing. One of the Best Buys ive made in a while.
I would recommend this to a friend Rated 4 out of 5 stars
Needs some improvement
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fridge n freezer have ample room. Shelving is made of glass but shelves cannot be moved to accommodate taller items. The shelves are removable to clean but cannot adjust At ALL. There is no butter keeper. The ice n water thru door is great except the ice maker does not make ice very quickly, nor does it store a lot of ice Door came badly damaged. Still waiting for replacement door after over a month
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
No, I would not recommend this to a friend- Cons mentioned:Dispenser light, Ice maker performance, Shelf adjustment
Rated 2 out of 5 stars
Ice Maker/Water Dispenser Stopped Working At 2 Wee
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its it's a nice fridge. But there are a few complaints we have already after 3 weeks of use. The ice maker and water dispenser stopped working after only two weeks of use. Apparently it is an issue with the fridge door not having enough insulation and the water line freezing up. If so this is a major defect. For smaller complaints, the shelves are not able to be rearranged. And there is no Deli drawer- A couple of things people get used to on many other fridges. We have noticed more frost build up in the freezer as well compared to our old freezer. It's nice that it has a good warranty but I hope we do not have issues with it. The warranty people have been good to work with but we didn't expect to so soon.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there Ryhai, I understand that you are having some concerns with your Samsung Refrigerator ice maker and know that can be upsetting. I would love for us to chat and see how we can get your unit running properly. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143723458. We want to welcome you to our Samsung family. ^Brad
- Pros mentioned:SizeCons mentioned:Shelf adjustment
Rated 4 out of 5 stars
Shelves can’t be moved.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a lot bigger than our last one so I’m loving that. I also like that I can put magnets on the front. The only thing I don’t like about this is that you can’t move the shelves. A gallon of milk will fit in the shelves but my kids juice does not. It does fit in the door but I don’t like that. Also a bottle of wine doesn’t fit on there either. I also am not a fan of the shelves being glass. I’m scared my kid’s are gonna break it. But over all it’s great.
I would recommend this to a friend























