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Customer Ratings & Reviews

$1,299.99
Save $300
Comp. Value: $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 4657 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 4,657 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! Works good, no problems, ice, water, cooling everything works

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance, Space

    Rated 5 out of 5 stars

    Samsung

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s got plenty of space, it works really good and looks good in the kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design
    Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Refrigerator has issues

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator looks very nice and has plenty of room. However, we had lots of problems with the water on the door and the ice maker. I would recommend that you not purchase this item.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Good day.

      We are happy to hear that you like the look and space inside of your refrigerator, and we are here to assist you with the ice maker and water on it.

      Please click on this link to learn about how to avoid moisture or condensation on the fridge door.
      https://www.samsung.com/us/support/troubleshooting/TSG01001891/

      You may also watch this video for more information on how to care for your refrigerator doors.
      https://www.youtube.com/watch?v=ZaguMbi4pzA

      On page 46 of the user manual (Condensation), there are more details to help you with the fridge door.
      https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf

      If your ice maker does not work properly, please visit this link below as well as page 47 of the user manual:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/

      If you require further assistance with the ice maker, please do not hesitate to reach us through the channels listed below:
      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1145768688) to help our team pull up your information when you message us.

      Have a wonderful day!

      —Vannesa Samsung

  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    New fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color is awesome, it blends in with my other appliances. I like the french doors, it makes it look very sleek. Also from the outside it looks small, but i have alot of space in both the freezer and refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for good product, highly recommend recommended

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Space

    Rated 5 out of 5 stars

    Sleek looking and roomy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new refrigerator looks great and is roomy. We like that the icemaker is in the door.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    It is a refrigerator

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it needs to do except for the ice maker malfunctions rather frequently; so much so that it now no longer works, but other than that, it serves our family well

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Dispenser light

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this fridge. The space in it is great, My last one that this replaced had a built in ice maker that never worked because of low water pressure. This one uses a mini ice cube tray filled with a tube, endless ice now. The freezer and fridge sections hold everything and the lighting makes it easy to see what's in there. The only con I can think of is that the water/ice dispenser doesn't have a light.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this side by side has more space & easier to access food than our french door / bottom drawer vesiin tha was replced. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 4 out of 5 stars

    No light for the ice and water dispenser

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator fit in our spot that we made for it. My big complaint is there is no light for the ice and water dispenser. Everything else works as designed.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    In love great choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love how wide it is and that the doors hold the gallons of milk so you have more space I love that the icemaker is on the freezer door so it gives you more storage space doesn’t take up room from being able to put more things in the freezer easy to clean really like that it beeps when you don’t close the door all the way or if you leave it open to long the only thing I wish I would of went with the darker color but still pretty

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    LOVE IT!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is SUPER spacious! It cools well and isn't loud at all! Our family of 9 LOVES it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are loving our new Samsung Side-by-side. Lots of room in both sides for lots of food!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and space perfect for what we need! Still holding on very well and looks good, purchase over a year ago!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frig has more room inside than I expected. And I love the look of it and the performance it gives me.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost 5-Star

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far very good. The only problems are that the shelves on the refrigerator side are too close together to allow tall bottles (like two-liter soft drinks) to be stored upright. Also, the freezer section has a place for a third basket but no third basket making about 1 cu ft not usable. The cooling system is quiet and the temperature adjustments for freezer and refrigerator is really nice.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      HI there Tony, congratulations on your new spacious Samsung Refrigerator. I am so glad you are enjoying your unit. After reading your feedback I would like to forward your ideas to our design team so that we can improve for future products. We are so thankful you are a part of our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Great Refrigerator!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the money. I have had this refrigerator over a year & works great. You can conveniently get the filters for it a local home improvement store or Amazon. The crushed ice setting seems to take a little longer to crush ice, but not a big deal. Overall it was a good purchase for the price & quality. I highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung - 27.4 cu. ft. Side-by-Side Refrigerator w

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung refrigerator perfectly combines elegance and functionality. The Black Stainless Steel finish adds a modern and sophisticated touch to any kitchen while being fingerprint-resistant, making it easy to clean. With a 27.4 cu. ft. capacity, it offers ample space for large families or those who love to stock up on groceries. The digital control panel allows precise temperature adjustments for both the fridge and freezer, ensuring optimal freshness. One of its most convenient features is the door alarm, which alerts you if the door is left open, preventing energy waste and keeping food at the right temperature. Additionally, the built-in water and ice dispenser provides fresh water and ice on demand, eliminating the need for ice trays. Other key features include: ✔ Multi Air Flow Cooling – Evenly distributes cold air to maintain food freshness longer. ✔ LED Lighting – Bright and energy-efficient, without adding heat inside. ✔ Adjustable Tempered Glass Shelves – Sturdy and easy to clean. ✔ Power Cool & Power Freeze Modes – Quickly chills food and beverages when needed. Overall, this refrigerator is an excellent choice for those looking for a spacious, efficient, and stylish appliance! ⭐⭐⭐⭐⭐

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size, Space

    Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching various brands and models, I took a chance on this one and it worked out perfect. Stainless steel, great size, very spacious. Excellent cooling. Quiet ice maker. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    Samsung 27.4 Refrigirator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice model, very spacious . Water dispenser and double door is good use

    I would recommend this to a friend