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Customer Ratings & Reviews

$1,299.99
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Comp. Value: $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 4657 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 35 Showing 681-700 of 4,657 reviews
  • Pros mentioned:
    Size
    Cons mentioned:
    Shelf adjustment

    Rated 4 out of 5 stars

    Shelves can’t be moved.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a lot bigger than our last one so I’m loving that. I also like that I can put magnets on the front. The only thing I don’t like about this is that you can’t move the shelves. A gallon of milk will fit in the shelves but my kids juice does not. It does fit in the door but I don’t like that. Also a bottle of wine doesn’t fit on there either. I also am not a fan of the shelves being glass. I’m scared my kid’s are gonna break it. But over all it’s great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Excellent fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really spacious fridge my wife loved it and easy to install..

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best frig I have owned so far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is the best one I have owned since I had to leave a maytag behind at our previous home. It is super roomy, keeps everything perfectly cold and the ice maker is fantastic! The salesman said it had been totally re-engineered, since I had heard very bad things about Samsung refrigerators, and I completely believe it now, after having owned it for some time now. Can't say anything bad about this frig.....am very pleased to have it!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needs some improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge n freezer have ample room. Shelving is made of glass but shelves cannot be moved to accommodate taller items. The shelves are removable to clean but cannot adjust At ALL. There is no butter keeper. The ice n water thru door is great except the ice maker does not make ice very quickly, nor does it store a lot of ice Door came badly damaged. Still waiting for replacement door after over a month

    No, I would not recommend this to a friend
  • Cons mentioned:
    Dispenser light, Ice maker performance, Shelf adjustment

    Rated 2 out of 5 stars

    Ice Maker/Water Dispenser Stopped Working At 2 Wee

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its it's a nice fridge. But there are a few complaints we have already after 3 weeks of use. The ice maker and water dispenser stopped working after only two weeks of use. Apparently it is an issue with the fridge door not having enough insulation and the water line freezing up. If so this is a major defect. For smaller complaints, the shelves are not able to be rearranged. And there is no Deli drawer- A couple of things people get used to on many other fridges. We have noticed more frost build up in the freezer as well compared to our old freezer. It's nice that it has a good warranty but I hope we do not have issues with it. The warranty people have been good to work with but we didn't expect to so soon.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Ryhai, I understand that you are having some concerns with your Samsung Refrigerator ice maker and know that can be upsetting. I would love for us to chat and see how we can get your unit running properly. Please contact us at your earliest convenience via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143723458. We want to welcome you to our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    I loved my new fridge so much!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is a game-changer. With its sleek design, smart features, efficient temperature control, and energy-saving capabilities, it surpasses expectations. A must-have for any modern kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Excellent refrigerator for a family of 4!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were actively looking to replace a French door fridge, having been victims of new trends, and I must say that this side-by-side refrigerator has met our family needs! The fridge is spacious and very sleek, which matches the unique design of our kitchen. Most importantly, the fridge features a unique refrigeration design unlike French doors that makes it more efficient. I will totally be recommending this product to other folks!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator. It looks sharp and has plenty of space.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Dispenser light

    Rated 5 out of 5 stars

    glad to have it!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great refrigerator. There is lots of room in both sides. We really like have ice and water in the freezer door. The only negative thing is it could use a light in the water area. It is dark silver and hard to see into travel mugs. If someone could create and after market one we would definitely buy it. Love this Frig.

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Overall good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the greatest Ice maker I've ever had and i don't like the fact you have to shut the water off to change the filter but all around good fridge plenty of space.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought memorial weekend and only had it for a couple weeks so I don’t really feel there’s much of a review here . My gripe is the ice maker, It’s super slow and don’t make a lot at all. The fridge is large and it says 33inches wide but that is def not included when the doors are open which changed our new kitchen plans a bit by another 3 inches and that kinda mattered when choosing cabinet sizes.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 4 out of 5 stars

    Beautiful Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I’m loving this refrigerator! It’s so unique and sleek. It’s quiet and so far it works great.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues so far, love the design and space. Highly recommend for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice clean cut Right on temperature A lot of space

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was extremely proud of this purchase. It is perfect if you have a large family beacuse all the food actually fits and the features are really great. Always cold and definitely freezing. One of the Best Buys ive made in a while.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! Sleek design. Works great and it's quiet. Good deal on price as well.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Perfect for our home

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this delivered to our new home. Fits perfectly and easy to use. Only downside with this refrigerator is making ice. It is smaller than what I expect. Otherwise love the layout of this side by side.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great family size refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator looks and works great. Granddaughter loves it. Perfect size and color

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re very pleased with the Samsung fridge! The fridge has so much room to store your food and drinks. The shelves on the door are deep so they hold a lot of condiments and still have more room to hold items! Love the lighting in the fridge it’s very bright so you can see everything especially at night when you go to grab a drink or late night snack! The freezer has deep shelves as well as the door shelves. Love our ice/ water dispenser on the outside you don’t have to stand there waiting for it to fill your cup it’s really quick. The water dispenser area is deep and tall to set your cup fully down and not have to hold it! We’re very pleased with the Samsung fridge all the way around!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Sharp looking item

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well first off, I usually read reviews on items that I plan to purchase but this was kind of a last minute buy. Our old fridge started going out and we took a chance on this one because it was on sale. I love Samsung products but have never bought their Refrigerators. We recently purchased a Samsung Washing Machine and love it. After buying the fridge, I went online just to check reviews and I can honestly say I dont know where the negative comments are coming from. I have nothing but high marks for this side by side Samsung refrigerator. Plenty of room for all items and the ice maker is top notch. Makes plenty of ice for us, two people in home. I guess if you have 5 or 6 people using it you would deplete the ice bin, but for us thats not the case. Everyone puts the icemaker down,but we have had nothing but good luck with it. The stainless look of fridge is very stylish. Nothing but happy so far.

    I would recommend this to a friend