Customer Ratings & Reviews
- Model:
- RS27T5200SG
- |
- SKU:
- 6397574
Customer reviews
Rating 4.5 out of 5 stars with 4554 reviews
(4,554 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity for its overall performance, spacious capacity and great design. Many appreciate its perfect size and quiet operation, as well as the effective temperature controls. However, some customers have expressed concerns about the ice maker's performance, the absence of a dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
nice fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.nice fridge for a value price runs quite looks great has a fingerprint coating which you can easily wipe clean plenty of space a well thought out appliance
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
So far all's good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There's no one single thing that I don't like about this fridge. So far all has been perfect. It's very spacious and sleek. I'll update this review if anything changes in the near future. Delivery and installation was done w/o any problem, on the promised date. Overall a great experience, as always.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great So Far
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, our Samsung fridge has done very well for us. Great storage capacity overall. The only thing that drives me a little nuts are the fingerprints, which are to be expected with a Stainless Steel finish. Overall great pick so far.
I would recommend this to a friend - Pros mentioned:Design, Space
Rated 4 out of 5 stars
Happy customer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We are very pleased with the new refrigerator with water dispenser and ice maker. It’s nice to have a choice between ice cubes and crushed ice at the push of a button. We replaced a very old refrigerator and are pleased with the extra room and modern design.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:SpaceCons mentioned:Ice maker performance
Rated 5 out of 5 stars
Great Buy! You will enjoy!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator it’s super big especially for a big family! Lots of space! There’s only one thing I don’t like and it’s that there is no light where the water comes out from but everything else is great! You won’t be dissatisfied!
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Momof5, I would like to congratulate you on your new Samsung Refrigerator. I am so happy to hear you are loving the unit. As always, thank you for choosing Samsung in your home. ^Brad
- Cons mentioned:Ice maker performance
Rated 3 out of 5 stars
Ice dispenser issues
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works but the ice dispenser gets clogged with built up snow from the ice maker. I now just pour the ice in a bowl as it can not properly shoot out ice at all. Annoying when guest are over and I have to explain this to them.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Great,
We understand it is essential to have a working ice maker to prevent us from having to stock up on Ice for parties and special occasions you host at home. Let us help u with your ice maker.
In the event of a frozen ice bucket, some troubleshooting may be needed.
Ice bucket is stuck or has a block of ice:
https://www.samsung.com/us/support/troubleshooting/TSG01001791/
Ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Ice does not dispense, see page 47. Icemaker bucket (Handle and care) on page 39.
https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf
To better assist you with Samsung products and purchases, please reach us with the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Phone Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
You may provide this reference number (1145404644) to help our team pull up your information.
Thank you for choosing Samsung. Have a great day.
-Trisha-
- Pros mentioned:Overall performance, Space
Rated 5 out of 5 stars
Spacious Refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The samsung line for Home Appliances have been amazing. The refrigerator has great space and the elegant look of the stainless steel is just the cherry on top.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Great side by side fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it has been working great. I wasnt sure if I would like the side by side but it has been working out well for us. I also like that there's no handles to work their way loose. Is a finger print magnet,. It every fridge we have owned has this problem.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Best of the best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best refrigerator, very big and stylish. I like this
I would recommend this to a friend Rated 5 out of 5 stars
Very quite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am comparing this to my budget 16yr old fridge but this thing is quiet. Packing was good and damage free. It takes a while to pull all the surface protective plastic off. Reached temp in about an hour and had ice in about 4 hours. Very happy with this purchase.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
My Delivery
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The guys that delivered and set up my fridge were very clean and professional and mindful of everything in my home. They took good care of the fridge and everything around it. Set up was quick and easy and had no problems. They came on time as scheduled and were kind. I would highly recommend the Best Buy delivery service. Very happy with my purchase. Thank you
I would recommend this to a friend- Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Samsung frigidaire
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good purchase, spacious, I like the design, it connects the water and it works perfectly
I would recommend this to a friend - Pros mentioned:Capacity, Space
Rated 5 out of 5 stars
Good to buy
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it. It’s super useful. Especially for the freezer, large room for storage and it separate into levels which make it organized and easy to find things.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Ice maker performance
Rated 5 out of 5 stars
Great Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks very classy and goes well with my other black kitchen items. Very spacious. Little confusing on how to get the ice machine working but all in all it’s a wonderful refrigerator! I have the black stainless steel.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 4 out of 5 stars
Looks good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Goood looks. Seems to be functioning well right from the start. Roomy. Doesn’t have a cheese drawer ( had that in my last fridge) but it has two vegetable drawers.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Size
Rated 5 out of 5 stars
Great product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, very spacious, love that there are no handles. Style looks great and can’t beat it for the price. Recommend this to everyone that wants a different look in there kitchen. You’ll be very happy with it. Everyone that see’s it, loves it.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Great Product!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's great and the cooling features are great. Every shelf is very nicely positioned and there are lots of space through which we are able to put our ingredients put into it. Takes less space to fit in or the space actually required to fit in which we had envisioned.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Ice maker performance
Rated 3 out of 5 stars
Ice maker issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator looks nice. I live the color of the black stainless. The issue I have is the icemaker. It produces ice fine but if you press the button to dispense it doesnt come out. When you open the door to remove the basket, ice has filled the entire exit tube. I have had the refrigerator for a couple months now and have had to do a total defrost to grt ice 3 times already and I am due to do it my 4th.
I would recommend this to a friendBrand response from Samsung
Posted .We understand the importance of the ice maker in every household, Ryan. Let's get the information you need to ensure the refrigerator ice maker dispenses ice smoothly.
The link below will help you address the ice bucket being stuck and the ice maker not dispensing ice. Please select the topic "Samsung ice maker is not making ice & Ice bucket is stuck or has a block of ice." check the hyperlinks and watch the video to learn more.
Ice maker is not working:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/
Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/Samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146464135) to help our team pull up your information when you message us.
Have a great day.
-Ernest-
- Cons mentioned:Dispenser light
Rated 2 out of 5 stars
It does its job.
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is fine. It works. To be fair, it is the nicest that fits into the space in our new house, but it is not as nice as the Whirlpool at our old house. This one is cramped for interior space, makes random buzzing noises, and has no illumination in the water/ice dispenser. These are small items, and for the price difference with Whirlpool, should be there. Samsung customer service is terrible. I’ve called about the buzzing, and received no assistance. I’ll buy Samsung televisions, but stick with other brands for a fridge.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi there,
We acknowledge your concerns about the buzzing noise your refrigerator is making. We would love to help you.
Please follow the link below to help with the noise coming from your unit and go down to "Buzzing and humming" for instructions. For further details, please watch the entire video.
Understand the noises coming from your Samsung refrigerator
https://www.samsung.com/us/support/troubleshooting/TSG01001032/
Should you need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
4. Samsung Customer Care: 1-800-7267864 (1800-SAMSUNG)
Please provide us with this reference number (1150834247) when you message us so our team can retrieve your information.
Thank you.
-Kimberly
- Pros mentioned:Overall performance, Space
Rated 5 out of 5 stars
Love it!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So much room! The stainless steal black is beautiful to look at! Love the child lock options! I have a two year old who likes to play with buttons, even my two 7 year olds get curious about things and like push buttons.
I would recommend this to a friend























