Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity
Great Buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new fridge. So spacious and I don’t have a problem with the ice maker like many has complained about. My family doesn’t need much ice since the fridge keeps drinks cold cold. I like it. Happy with my purchase
I would recommend this to a friend my new fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.on the day our wonderful LG refrigerator quit we went to three different places to find a new one. they all said we would have to order that none of the floor models were for sale and would be able to pick up in a week. we then went to Best Buy, bought our samsung and loaded it up and brought it home. am really happy with it and with Best Buy!
I would recommend this to a friend- Pros mentioned:Overall performance, Space
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Looks nice. Love the ice maker. Have to be a bit careful when dispensing the water not to hold your glass to far in as water may drip on floor. Love the space and lights inside.
I would recommend this to a friend - Pros mentioned:Overall performance, Space
Good Fridge!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect space and works great. Delivery was ontime and seamless
I would recommend this to a friend - Cons mentioned:Dispenser light, Ice maker performance
Not bad
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice for the price, ice maker is small, barely keeps up with 2 people. Ice & water dispenser doesn't have a light, wish it did.
I would recommend this to a friend - Pros mentioned:Overall performance, Space
Our upgraded fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is awesome! Everyone compliments us on it! Lots of space! The coldest freezer ever! And love the lighting! I constantly have to wipe it down to make sure the fingerprints don’t mask it out. Lol
I would recommend this to a friend - Pros mentioned:Capacity
My Samsung Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator it is the best I have ever had...the cooling system is great and very spacious
I would recommend this to a friend - Pros mentioned:Design, Size
very good fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very satisfied from this fridge. Water is very tasty, beautiful and big.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Samsung refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good refrigerator but ice maker is a bit noisy (when it is producing ice) Sometimes crushed ice comes out with the cubed ice. No light to ice maker.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello AlonzaM,
Thank you for sharing your feedback about your Samsung refrigerator. We understand how operational noises from the ice maker and receiving crushed ice instead of cubed ice can be unexpected, and we want to help you get the best performance from your appliance.
To better understand and address the ice maker noise, please follow the guide below and click on the embedded links for additional support:
Understand the noises coming from your Samsung refrigerator
http://www.samsung.com/us/support/troubleshooting/TSG01001032/
For guidance on ice dispenser behavior and how to prevent crushed ice from coming out when cubed ice is selected, please follow the guide below and click on the embedded links for additional support:
Samsung refrigerator ice dispenser issues
https://www.samsung.com/us/support/troubleshooting/TSG01209062/#crushed-ice-is-dispensed-when-cubed-is-selected
If you’d like further assistance or need personalized support, our team is available through the channels below:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number (1151471071) to help our team pull up your information.
Thank you.
^Camille
- Pros mentioned:Overall performance
Very satisfied
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So silent, works perfect. I didn’r expected the fridge can be this silent. Also water supply is great. We dont have to buy bottled water any more.
I would recommend this to a friend - Pros mentioned:Size
after one month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've only had it for one month so this is my opinion so far. it looks great, Its much bigger than expected but that's fine, lots of space. I like everything about it except the ice and water dispenser. I ended up buying a separate ice maker because I don't like the one on this. And the water pressure is too high so it sprays everywhere and we were told it cannot be adjusted. I wish now that I had purchased this same type just without the water and ice dispenser
I would recommend this to a friend - Pros mentioned:Capacity, Design
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful, simple and elegant. We recently bought this fridge because ours broke down and it’s simple and stores what we need.
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Dispenser light
Very Spacious!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This if a great refrigerator with a lot of space. I can see where lighting may become a challenge when fully stocked. There is NOT a light with the water/ice dispenser, this would have been nice. Overall very pleased with the quality and price.
I would recommend this to a friend - Pros mentioned:Design, Overall performance
fridge for family use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It´s a stunning design and perfect to use. Just perfect!
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung refrigerator review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase of this Samsung refrigerator. And price was great, as well. Very happy with new fridge.
I would recommend this to a friend - Pros mentioned:Capacity, Design
Huge quality fridge for price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Huge Capacity with good Ice + Water dispenser in door. Makes Ice quickly. Decent quality finish. Sturdy design that seems to be durable. Difficult to adjust legs for leveling. Great fridge for the value
I would recommend this to a friend - Pros mentioned:Design, Space
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator! The no handles design makes it look very clean. It is very spacious and well organized. At a very reasonable price. I would definitely recommend to family and friends to buy this great fridge.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Great looking Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks and works great. The color looks amazing snd tge size of the interior fridge and freezer are great.
I would recommend this to a friend - Pros mentioned:Overall performance
Black Stainless Looks Sharp!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just had it installed, so haven't had much chance to use it, but its very sleek and looks great. Black stainless finish is beautiful; lighting inside is bright and overall it is quiet.
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Ice maker performance
Love the way it looks
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been a couple of weeks. So far, it is cool, figuratively and literally. A lot easier to keep outside smudge free. The black brushed stainless steel looks good with our kitchen. Wish it made more ice.Kind of skinny on veggie bins
I would recommend this to a friend