Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$1,299.99
Save $300
Comp. Value: $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 4659 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 4,659 reviews
  • Rated 5 out of 5 stars

    Black stainless is still in!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice unit. Ice maker is smaller than some others but manages to keep up with a family of three. The finish matches GE black stainless perfectly unlike some other brands.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 4 out of 5 stars

    Samsung side by side refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this Samsung refrigerator. Perfect size. Ice maker works very well and since it’s in the freezer door gives more storage space. Love that there are no door handles. Operates fairly quietly too. This replaced my 20 year old Samsung refrigerator so hope this one lasts just as long. The only thing that could be improved is the ice/water dispenser in the door to avoid spills. Definitely recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is great! We all love it. It has plenty of room inside.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Great fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge and spacious! We had it for a month now and it works great plus we got a great deal for it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Samsung refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a couple of weeks now but loving my new refrigerator!! Love the side by side again. Only problem is the water is slowly working. Other than that love the black stainless steel!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Getting the newest version isn’t always best versi

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value and traditional design. Sometimes new isn’t always better. I like the way the refrigerator looks from outside (shiny black) and inside there’s enough room for both frozen and fresh food.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Dispenser light

    Rated 5 out of 5 stars

    Roomy fridge, freezer.

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Super roomy fridge, freezer. Do wish that it had a light in the water/ice dispenser area (preferably one that turns on automatically when water/ice dispenser is engaged).

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great deal

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal. Lots of room. Very nice. Love the color and it has lots of room.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Reliable fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and simple refrigerator but lacks compartment for deli meat and water dispenser doesn't with well with narrow glasses

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Got it sooner and cheaper

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    More about my experience as the unit is brand new…Best Buy has as good a selection and in many cases better prices than home improvement stores. The “blue and red” store let me know that the refrigerator I ordered over a MONTH in advance of an interstate move, specifically to avoid any delays in availability, was not available for another 2 weeks. So, I ended up looking at BB, who had it in stock and for less money. Win-win. I’ve since bought several more items knowing Best Buy will have the better options IN STOCK and better educated sales staff to answer questions. As to the unit, I have another Samsung that’s been a garage fridge for close to 10 years now. Runs like a champ. I suspect this one will too.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Love this fridge!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our fridge! It took the guys less than 45 minutes to set it up and it works great! They put it exactly where we wanted it and we’re so friendly. The fridge has a ton of space and evenly cools.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Love the look and function. Its bigger than my last fridge and i would recommend this purchase to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Refrigerator a good buy!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for specific things like an ice maker that was smaller and took up less space in the freezer, at first we were concerned that it was too small to keep up with ice making for a family of four, WRONG! it's just fine and I've yet seen it less than half full. Also, something that circulated cooling better since our old one seemed too keep the cold air on the top section and undercooling the lower section, here again, it seems to balance the entire area with equal cooling. I've noticed our food lasting longer and was concerned we had it too cold, but no, our old one seemed to be the issue. Great space in the freezer due to the smaller ice maker I spoke about. Overall I'm fine with what I have gotten.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Would pick different next time

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works, the features are just not user friendly and I would not buy again. Water dispenser position sucks, water spills all over and small glasses don’t work well. The push part of the water dispenser has to be pushed at a certain spot, makes it difficult. Handle-less door is not good, just not user friendly and u smash fingers when one door closes too soon. The back of the bottom shelf freezes food. Bottom drawer is too small. Ice machine is slow and shape is small. I don’t like my fridge, I regret buying this model.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung 27.4 cu. ft. Side by Side Refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied with my purchase. Customer Service Representative in Metairie NICK was awesome to work with. Checked about 10 different stores in state and on line and Best Buy had the best deal, for the quality and price I was looking for.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied right now working real good have enough storage and it makes good ice

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    Refrigerator AK

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrig and has lots of space and modern and good looking

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Satisfactory

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, operating well. Does what is expected. Ice maker working, temperature is maintained properly. Wish it had more drawers. Lots of room on doors, both in refrigerator and freezer.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    fridge/freezer combo

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love my new fridge/freezer combo, it's big so make sure to measure your space and doorways first.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung 27.4 cu. ft. Side-by-Side Refridgerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Samsung refrigerator was purchased to replace my in-laws old Kenmore that was damaged during Hurricane Milton. Hands down an awesome upgrade. Simple, sleek, and elegant all at the same time. Thank you Best Buy

    I would recommend this to a friend