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Customer Ratings & Reviews

$1,299.99
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Comp. Value: $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 4660 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 4,660 reviews
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    good product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product! roomy and looks sharp! only issue is the water/ice dispenser is a little awkward to operate

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great Refrigerator and stylish as well.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our 27.4 Cu. Ft. Side by side Samsung refrigerator and freezer. It is just what we needed and it is the perfect color to match a stainless dishwasher and black wall oven the other side of the kitchen. We got a black stainless matching In wall microwave and they all look great together. The refrigerator and microwave are three feet from each other and they look great together. More room in the fridge and freezer than we need, but that is a plus.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Small design flaw, otherwise great!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Made to replace a previous Samsung model with a leak issue. Spacious, water dispenser is great, and the front is magnetized! Can't ask for much more. Only compliant is that samsung decided to aim the water coming out of the dispenser at the outside edge of your cup vs the inside edge. This means that if you have a narrow topped cup - like most - you will have to press the dispenser with your hand and hold the cup out far enough to keep from showering yourself. Aside from this, there really isn't anything to complain about. I love this fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Sleek Design and Simple!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, this fridge is fantastic. It has a slick no handle from, >27 cubic feet for food, and looks great! I would I would definitely buy again

    I would recommend this to a friend
  • Cons mentioned:
    Dispenser light

    Rated 4 out of 5 stars

    Nice Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a great refrigerator! The exterior surface is easy to keep clean. The only reason I gave it 4 stars is because it doesn't have a light in the door for the ice and water dispenser. I didn't think it would be a big deal, but it is after all. The drawers are on the bottom, so bending over will be required, so those with back injuries should buy with caution.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Good refrigerator/freezer, but fails practicality.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Biggest issue I noticed immediately was getting my first cup of water from the dispenser. The spout is positioned to far of distance from the back where you push your cup with, so the water shot all over the floor missing the cup completely. If you have a cup that has an opening of 5"-6" diameter that you will use, this will not be a problem. There also is no light to illuminate the dispenser area. I added a stick on miniature light. Other smaller issues that I can live with are the fridge meat drawer does not close against the surface of the tray above it, leaving 1/2" space, shelving on freezer door is very thin and even though the specs say your egg storage shelf may vary in appearance, this model has no egg storage shelf. I will get used to the smaller things but I will constantly have to pay attention to the water dispenser trajectory.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi MathewR,

      We understand the disappointments and we want to make your experience better. Let us help.

      Here is a link for tips on how to properly organize the drawers on your refrigerator.

      Tips for an organized Samsung refrigerator.
      https://www.samsung.com/us/support/answer/ANS00084845/

      Here is a link to the user manual, go to page 35 to learn how to avoid spilling while using a water dispenser.

      User manual.
      https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf

      If you have further questions or inquiries, these are the platforms that you can reach in the future:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146601875) to help our team pull up your information when you message us.

      Thank you.

      -Ricardo Samsung

  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Big frIdge for the price.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is probably the largest at this price point. We're very happy with it. Ice maker and water dispenser have worked great.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is everything we needed and as a bonus it has a ton more space than our previous one! Water from fridge is ice cold and everything g works as described!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Samsung 27.4 cu ft

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase at a great price. Upgraded from a 16 year old Whirlpool that was at the end of its time. Spacious and affordable.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    A Great Affordable Side by Side Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator size and depth is massive but does not seem to be too much or overwhelming for the space. The inside shelves do not adjust so expect to add organizational space items or make necessary adjustments daily or weekly based on your household size. The freezer space is perfect. Larger and deeper than a regular side by side. The ice is stored on the door allowing for the additional space where the ice machine would be usually placed to provide more storage. The price also was not something I could pass up.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and attractive. Water spout too far away from lever.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the storage capacity and design. Freezer works amazingly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    The quiet one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is so beautiful, quiet and elegant. Very spacious

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    Buy This Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge. Very roomy and tall shelves. Sleek design and looks great in our space. Love it. Great fridge for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    ... delivery and installation went perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ... yes, the refrigerator is perfect - just what I ordered - and your delivery process was perfect, too. They came on time, even a few minutes early, managed challenges (getting it through a narrower gate and sliding glass door, and installed it quickly and efficiently. They were polite, friendly and made the process of hauling off the old refrigerator and replacing it with the new one seem easier than it is! I'd certainly recommend Best Buy for appliance purchases.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Good product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This a large fridge. It's features are awesome! It meets all my needs, and much more. I'm very happy with it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit. I love the stainless steel. It looks so modern!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Overall a decent rerigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like most of the thing about this refrigerator except it's water dispenser which is not meant to dispense the water to a tumbler.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Beautiful Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a beautiful refrigerator and it looks spectacular! Very spacious inside as well. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Great looking refrigerator. Keeps things at a great temp.

    I would recommend this to a friend