Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 4554 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity for its overall performance, spacious capacity and great design. Many appreciate its perfect size and quiet operation, as well as the effective temperature controls. However, some customers have expressed concerns about the ice maker's performance, the absence of a dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 4,554 reviews
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    I like this fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple. I thought I wouldn't like black since our kitchen appliances are all stainless but I like it. Big capacity is good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a very nice fridge and freezer. It’s well laid out and easy to organize with the number of shelves and door storage. The ice maker works very well. My only complaint is that there is not a light on the water dispenser and it’s a little difficult to predict where the water stream will be when filling water bottles. A laser on the water dispenser would have been a great finishing touch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, because I classified in my fridge the food more better, a lot space and I see the temperature control. I am very happy with this product. The customer services was best in BEST BUY in compare to LOWES and HOME DEPOT that they take 20 days or 2 months... with Best Buy I received between 5 to 7 days, quick than the others.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Excellent fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is large enough for a family of 6, keeps everything cold and it’s extremely easy to setup. Would recommend to anyone

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    It’s a sleek looking, big fridge!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is huge. It gets cold really quickly with the all-around cooling technology. The finish is nice and smudge and fingerprint proof. The shelving is sturdy and can hold anything you throw in there within reason. A lot of reviews talk about the ice maker not keeping up but a family of four definitely has no problem with that. We fill 32 oz water bottles full of ice and water all day long without issue. Great refrigerator by Samsung!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is perfect for my wife and I please note that the shelves are not adjustable but that’s not a negative for us because there’s more than enough room easy to use and keep the temperature perfect once you find your desired temperature. It does not appear you can adjust the temperature of the bottom two drawers.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this fridge. For a family of 5 we can actually fit leftovers in it, and they don't fall out when we go to open the fridge. Like our last fridge . So it is definitely a great size! I love that the water and ice is on the outisde as well. So my kids can help themselves. We recommended this exact fridge to my sister and brother-in-law and they purchased it just a few days after. They love it as well!!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Sleek looking Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice looking refrigerator. Our biggest complaint is the small ice bin and how slow it takes to make ice. We have to supplement from the store ice. We have four people in the household. Also the water isn’t very cold when it comes out of the dispenser. A deli drawer would have been nice too. At the time of purchase, options were limited in what was available since CovID and many refrigerators were on back order or weren’t available. We have owned this refrigerator for two months now!

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Dispenser trouble

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with the refrigerator now. The water dispenser was acting up in the beginning after the installation. First the water flow was very feeble, and then the dispenser wouldn't quit and water kept flowing till I turned off the water supply. Samsung support on the phone wasn't very helpful and scheduled a technician to come assess the device 2 weeks later, which wouldn't help me. My friends and I messed around till it suddenly worked fine. Since then, i've been happy with the appliance.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great price

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!lots of room, temp is always right.love that it lets me know when you leave the door open

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Samsug Refrig

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lokks nice. Holds much more than previous larger refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Best Buy Yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the refrigerator we had wanted to buy a French door frigerator but then I saw this one and it was very roomy inside and I like the way the freezer is set up because on the French door refrigerator freezers on the bottom and it's just like a chest freezer basically where everything gets lossed this refrigerator I can see everything exactly where it is and that's what I wanted plus the water and ice on the outside of the door and hidden handles

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Really Great refrigerator!!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator because my current one was having issues. I did a lot of reviews & saw a lot of different models to choose from. I ended getting this Samsung refrigerator & do not regret it. It has everything I need Build in water filter & ice maker a good amount of space for groceries. Very nice in my opinion & has everything I needed & also matches all my Stainless Steel Samsung appliances.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good performer

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is good, keeps our food well, is easy to use, and has a number of nice features, like the LEDs instead of an old-fashioned, space-taking light bulb. But there are a few points that keep me from giving it five stars. First, the bins are narrow. The finish is very easy to fingerprint, and it has to be constantly cleaned to avoid the fingerprints. Finally, the ice-maker is slow. Besides that, this refrigerator is a solid performer.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best buy for a 27 cubic ft refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With a smaller icemaker it has much more room than my last 27 cu. ft. refrigerator. It has a taller water/ice dispenser so I can put pitchers under it and it is attractive and digital cooling controls. It was a fantastic price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Enjoying my time

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've enjoyed the product this far. Loving it. I have enjoyed the space so far.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very good, ice maker and water taste great with easy access to change filter

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Samsung Black SS

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the black stainless look and having a refrigerator without handles completes the clean finish. Great frig!

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Happy Customer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this refrigerator for about a month now. It is different to get use to no handles but it is also nice as there is nothing sticking out to hit. The refrigerator took about a two weeks to get ride of the new smell. And the temperature had to be adjusted slightly but this is all expected with something new. The black stainless steel is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Samsung Frig

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great frig and works well. It has a lot of room so we never run out of space for our busy family.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Techman, I want congratulate you on your new Samsung Refrigerator purchase and glad to see you are so pleased with your new machine. We are happy to welcome you and you family to our and glad that you were able to share your feedback. We welcome you to our family and thank you for choosing Samsung in your family's home. ^Brad Samsung