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Customer Ratings & Reviews

$1,299.99
Save $300
Comp. Value: $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 4662 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 4,662 reviews
  • Rated 5 out of 5 stars

    Great Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is perfect for my wife and I please note that the shelves are not adjustable but that’s not a negative for us because there’s more than enough room easy to use and keep the temperature perfect once you find your desired temperature. It does not appear you can adjust the temperature of the bottom two drawers.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps food frozen/cold. Ice dispenser is slow. Wish the water dispenser had a light so I could see when the glass is full. Also worried about the overall quality of Samsung refrigerators based on recent headlines.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the importance of an effective ice dispenser in every household, JohnR. Let's get the information you need to ensure that you are maximizing the refrigerator's full potential.

      The link below will help you address the ice dispenser if you feel it is slower than usual and make sure your refrigerator is working effectively. Please check the hyperlinks and watch the video to learn more.

      Samsung refrigerator ice dispenser issues:
      https://www.samsung.com/us/support/troubleshooting/TSG01209062/#ice-does-not-dispense

      Should you need more assistance with the refrigerator, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/Samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.Samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number (1146472547) to help our team pull up your information when you message us.

      Have a great day.

      -Ernest- Samsung

  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Happy Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had this refrigerator for about a month now. It is different to get use to no handles but it is also nice as there is nothing sticking out to hit. The refrigerator took about a two weeks to get ride of the new smell. And the temperature had to be adjusted slightly but this is all expected with something new. The black stainless steel is nice.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Very Spacious

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I LOVE IT!!!!! It has ALOT of room i can fit EVERYTHING in it!!! also it keeps everyhting cold

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Large Nice Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge is huge and looks amazing. For the price you can't beat it as it is better than others in the same price range.

    I would recommend this to a friend
  • Cons mentioned:
    Dispenser light

    Rated 4 out of 5 stars

    Good fridge, couple gripes.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge is of overall good quality. My only gripes are that there is no light on the water dispenser which makes it hard to tell when you’re getting full with opaque cups, and that there isn’t a third drawer. I find the bottom shelf to be pretty low. There also isn’t a butter tray or anything like that. Relatively minor complaints, overall I’m pleased with the fridge and the Best Buy installation service.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Happy customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great refrigerator fits into the kitchen, makes ice well, keeps beer cold

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Spacious

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the large interior space, interior lighting and multiple cooling vents for even temperature throughout.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Totally worth

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. It has the perfect look and also very spacious. Cools perfectly. Strongly suggested

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of space inside. Good lighting and all around cooling design is very effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go for it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and have used for almost a year. Good deal, worth the money. Samsung makes one of the best electronics.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Samsung Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our frig. It is spacious and has plenty of lighting

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great fridge. Freezer works great. Has a lot of space in fridge.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Very Nice Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I’m am pleased with this purchase. The only reason I didn’t give it a 5 star rating is the ice maker. It makes ice slowly. You will need to keep bagged ice of you have a large family or entertain.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fridge. Works well. Sturdy. And very nice looking.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Love my refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. It cools very well, perfect size and I love the color!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    Super!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice design, there is a lot of room inside. Very well done.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Great first new fridge ever!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have never purchased a new fridge before. This one feels very promising. Plenty of space, good color, very quiet.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    And great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Looks great In my kitchen plenty of room for all I need

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Perfect refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and perfect a lot space and I recommended

    I would recommend this to a friend