Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Ice maker performance
Great fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent fridge except the ice maker. It takes a while to make ice, and dispensing can be a guessing game when the ice drops.
I would recommend this to a friend Pleased overall
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice size, overall very pleased with this purchase. A few quibbles that might or might not be of concern to shoppers: 1. The shelves are not adjustible, and if you want to store a 2-liter soda bottle you'll need to do so in the door. 2. The ice is stored in the door -- good because it frees up shelf space in the freezer, not so good because the ice storage capacity is rather small, so no filling of ice chests. 3. The chilled water flows very slowly.
I would recommend this to a friend- Cons mentioned:Ice maker performance
Its beautiful but just ok.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks beautiful but its very soft, dinged it lighty on the stove door and there is a dent now. Its actually really really soft which is weird. Daughter crashed her toy bike into it and there is a dent too. Ice machine is ok. No light where the water comes out and no pad on the water shelf thing. Lettuce was frozen in the fridge, no climate controlled drawers. Giving it 4 but writing this out makes me want to give a 3 now lol
No, I would not recommend this to a friend 3 Stars
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There’s no light for the water/ice dispenser and the ice dispenser is extremely slow. No meat tray, huge bummer. Very spacious due to the thin wall and door design.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand that the refrigerator's condition is not up to your standards. Let's help you with this, RonaldM.
To help rectify the ice maker's efficiency, we recommend following the guide below. Please watch the YouTube video and click on the embedded links for additional help.
Ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
Should you need further assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1147051144, to help our team pull up your information.
Have a great day!
^Chrystel
- Pros mentioned:SpaceCons mentioned:Ice maker performance
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the fridge, the space is great. Only complaint is the ice machine is a little slow
I would recommend this to a friend - Pros mentioned:Overall performance
Great unit for the price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is the best. I am very happy with this fridge. Ames, IA store has down right the best delivery drivers. Very respectful and knowledgeable guys. A BIG thank you to the Ames, IA store and the team. You people rock!!!
I would recommend this to a friend - Pros mentioned:Overall performance
New refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best refrigerator I ever had I enjoying every moment I spend with my refrigerator Even if you don’t need one go and buy one.
I would recommend this to a friend - Pros mentioned:Capacity
Samsung Side by Side Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love our new fridge. The inside lights up so I can see everything on each shelf all the way to the back. Its about the same size as the one we replaced, but has so much more room! I love the space in the drawers, too!
I would recommend this to a friend - Pros mentioned:Design
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it!! Stays cold! Love the ice maker. Very roomy for all our food and drinks.
I would recommend this to a friend - Pros mentioned:Design, Size
A really nice fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really nice fridge. Very spacious, easy install and looks very pleasing to the eyes
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Nathan, congratulations on your new Samsung Refrigerator. I am glad you had an easy installation and are loving the space of the unit. We thank you for being a part of our Samsung community. ^Brad
- Cons mentioned:Dispenser light, Ice maker performance
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Need lighting for ice and water dispensor. Needs more storage room for ice
No, I would not recommend this to a friendBrand response from Samsung
Posted .Greetings!
Thank you for sharing your experience. A well-lit dispenser and more ice storage can truly enhance everyday convenience. We recognize how important these features are in making your kitchen setup more efficient and enjoyable. Insights like yours play a key role in helping us improve our designs to better serve your needs.
If there's anything we can assist with or if you'd like to continue the conversation, please don’t hesitate to reach out through one of the following channels:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
When you message us, please provide us with this reference number 1151076814 to help our team pull up your information.
Leo
Black stainless steel
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is very nice very quiet will let you know when you are keeping the door open too long I love it
I would recommend this to a friend- Pros mentioned:Design, Overall performance
Best
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is so awesome it has plenty of room in freezer and refrigerator, the color is just a plus
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Solid Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid sized fridge, plenty of storage, a huge upgrade from my previous fridge.
I would recommend this to a friend - Pros mentioned:Overall performance
Samsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Samsung is a good refrigerator works good excellent Nice and cool
I would recommend this to a friend - Pros mentioned:Overall performance
Great Fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sleekness. Quiet ice machine. Great drawers. Very, very happy.
I would recommend this to a friend - Pros mentioned:Capacity, Size
Great Buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We Love our new Refrigerator. Its Huge and Holds all of what we need.
I would recommend this to a friend - Pros mentioned:Design
Love the refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's big and designed well. Everything is where you expect to be ( shelves, icemaker, controls). It's quiet.
I would recommend this to a friend - Pros mentioned:Space
Great frig!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This frig is the best. I haven't had any problems with it whatsoever. It's very spacious & is very quiet
I would recommend this to a friend - Pros mentioned:Design
New
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excelente and Beutiful I like the color. Creativa y moderna
I would recommend this to a friend