Customer Ratings & Reviews
- Model:
- RS27T5200SG
- |
- SKU:
- 6397574
Customer reviews
Rating 4.5 out of 5 stars with 4662 reviews
(4,662 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Great looking Fridge with alot of room.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Refrigerator with tons of room. It is also very sleek looking.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Space
Rated 5 out of 5 stars
Love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tons of room! We absolutely love it. Its functional and good looking
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Love our new fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new refrigerator. Our refrigerator went out we lost almost everything in it. Went to best buy and had an excellent experience shopping, they delivered the refrigerator in a few days. We were looking for a black stainless steel fridge other places it would take a month or more but not Best buy they got our order in and we got it a few days later.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Big fridge
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Same space as old fridge but has so much more room inside! The ice dispensing is a little slow, and if I'm making ice tea i have to supplement with bought. The freezer freezes and the fridge cools. Basic but important. The door does go all the way to the floor so I've scraped my bare feet a couple of times. Nice big door shelves that hold a lot.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Space
Rated 5 out of 5 stars
Samsung fridge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent refrigerator. It is very spacious. It will look good in anyone's home
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Gman, I would like to congratulate you on your new Samsung Refrigerator. I appreciate you taking the time to share your love for the unit with us. We thank you for being a part of our family and choosing Samsung in your home. ^Brad
- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Bobby1941
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Operates as described with no complaints. Product matches other kitchen appliances perfectly.
I would recommend this to a friend - Pros mentioned:Capacity, Size
Rated 5 out of 5 stars
Perfect Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has an excellent delivery program. This refrigerator is spacious and a great fit!
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Matching Refrigeator and Dishwasher.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new regrigerator. Looked at many before this one. Black is the best color. Drawer arramgement works best for my combination of fruits and begetables. One thing I don't like is the ice crusher It has a "big" variety of ice chunks from the crusher New feature I think. It is going to take some adjustment on my part. Maybe I'll like it after a while. I would like my ice more crushed.
I would recommend this to a friend- Pros mentioned:Design
Rated 5 out of 5 stars
Samsung customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Plenty of room and quiet operation. Easy hookup. Digital temperature display very convenient.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
It cools
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cool, it cools fooooooooooooooooooooooooooooooooood
I would recommend this to a friend- Pros mentioned:Design, Space
Rated 5 out of 5 stars
Love this fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator lots of room and great look the new black stainless steel is a awesome look
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Great refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The side-by-side refrigerator was really good. Much more space than my previous one and because the icemaker is on the door, gives you another shelf in the freezer. The black stainless color blends in good with the other black appliances that I have.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Rated 1 out of 5 stars
TINY ICE MAKER-NO LIGHT
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Loved it until I went to get some ice & it was empty after only several glasses of ice used. I have to buy ice now & put it in the ice bin. No light on the water dispenser, so at night you have to turn on lights so you can see & not overflow the cup. Ice cube shape makes water splatter all over. If I looked more carefully I would not have bought this. Not even summer & I have to continually fill the ice bin from bags of ice I have to buy now. 2-3 bags per week & it's winter! REGRET purchasing this as I use a lot of ice & my doggies love ice cubes.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hi Pam C,
We appreciate the time you took to let us know about your refrigerator concerns. Let us help.
Here is a link to help you if your refrigerator’s ice maker is not producing enough ice. Please note that there are hyperlinks you can click, which will give you additional information.
The ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough
We also want to speak to you directly to provide support and see what options we can offer to help you regarding your other concern with the refrigerator.
Feel free to connect with us through the following platform.
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)
Please provide us with this reference number (1151839251) when you message us so our team can retrieve your information.
Thank you.
Nicole
Rated 4 out of 5 stars
Samsung Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerator so far. It does have a small ice maker in the door with a small storage bin but it makes ice fast! I happen to use a lot of ice and haven’t run out yet! The up side is it gives an extra shelf and more storage space for the freezer overall. I really appreciate the filter placement; bottom right up front. It is so easy to change. I lived with a refrigerator for 25 years where I had to hire someone to change the water filter every single time. This is exactly why I bought this refrigerator! The only thing I miss is a cheese/meat drawer. I’m use to three drawers, it only has two. However, the vegetable tray is so large, I’m able to store both vegetables and a little fruit. I use the smaller bottom drawer for cheese and luncheon meatS. It is suppose to be fingerprint proof. Not so. But I knew there was a possibility for that. I’ve read the reviews and listened to my acquaintances. Pretty much everyone I know that has stainless steal appliances feels the same way. Where finger prints might show less, they still show. My house is about 50% connected. However, I have not connected my appliances yet. I may do so later but most likely only for maintenance purposes.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend- Pros mentioned:Design, Size
Rated 5 out of 5 stars
Great design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it the ice maker is good and fast i like the design and the size it fits perfectly to my kitchen
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
finally my dream
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Clean lines, large bright interior. Love the "no fingerprints" outside . Always filled ice maker is a dream.
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
Frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good working refrigerator that look great. I would recommend to my family and friends
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Samsung Side By Side
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New refrigerator works and looks great! No complaints whatsoever! Would highly recommend it!
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Samsung 27.4 ft size by side black stainless
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful refrigerator very roomy and the color is beautiful
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Great fridge with a ton of space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great fridge for us. Their is plenty of room in both the fridge and freezer areas for our 3 person family. The water and ice in the door are a must have. We got this at a great price. We wanted white but the stainless looks pretty nice in our kitchen. Very happy with the whole process from scoping out all the options to the delivery and installation.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friend























