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Customer Ratings & Reviews

$1,299.99
Save $300
Comp. Value: $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 4662 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 4,662 reviews
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Great looking Fridge with alot of room.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Refrigerator with tons of room. It is also very sleek looking.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tons of room! We absolutely love it. Its functional and good looking

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love our new fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator. Our refrigerator went out we lost almost everything in it. Went to best buy and had an excellent experience shopping, they delivered the refrigerator in a few days. We were looking for a black stainless steel fridge other places it would take a month or more but not Best buy they got our order in and we got it a few days later.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Big fridge

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Same space as old fridge but has so much more room inside! The ice dispensing is a little slow, and if I'm making ice tea i have to supplement with bought. The freezer freezes and the fridge cools. Basic but important. The door does go all the way to the floor so I've scraped my bare feet a couple of times. Nice big door shelves that hold a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    Samsung fridge

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. It is very spacious. It will look good in anyone's home

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there Gman, I would like to congratulate you on your new Samsung Refrigerator. I appreciate you taking the time to share your love for the unit with us. We thank you for being a part of our family and choosing Samsung in your home. ^Brad Samsung

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Bobby1941

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Operates as described with no complaints. Product matches other kitchen appliances perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Perfect Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has an excellent delivery program. This refrigerator is spacious and a great fit!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Matching Refrigeator and Dishwasher.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new regrigerator. Looked at many before this one. Black is the best color. Drawer arramgement works best for my combination of fruits and begetables. One thing I don't like is the ice crusher It has a "big" variety of ice chunks from the crusher New feature I think. It is going to take some adjustment on my part. Maybe I'll like it after a while. I would like my ice more crushed.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Samsung customer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plenty of room and quiet operation. Easy hookup. Digital temperature display very convenient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It cools

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool, it cools fooooooooooooooooooooooooooooooooood

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Rated 5 out of 5 stars

    Love this fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator lots of room and great look the new black stainless steel is a awesome look

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The side-by-side refrigerator was really good. Much more space than my previous one and because the icemaker is on the door, gives you another shelf in the freezer. The black stainless color blends in good with the other black appliances that I have.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    TINY ICE MAKER-NO LIGHT

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved it until I went to get some ice & it was empty after only several glasses of ice used. I have to buy ice now & put it in the ice bin. No light on the water dispenser, so at night you have to turn on lights so you can see & not overflow the cup. Ice cube shape makes water splatter all over. If I looked more carefully I would not have bought this. Not even summer & I have to continually fill the ice bin from bags of ice I have to buy now. 2-3 bags per week & it's winter! REGRET purchasing this as I use a lot of ice & my doggies love ice cubes.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi Pam C,

      We appreciate the time you took to let us know about your refrigerator concerns. Let us help.

      Here is a link to help you if your refrigerator’s ice maker is not producing enough ice. Please note that there are hyperlinks you can click, which will give you additional information.

      The ice maker is making some ice, but not enough:
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough

      We also want to speak to you directly to provide support and see what options we can offer to help you regarding your other concern with the refrigerator.

      Feel free to connect with us through the following platform.

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
      4. Customer Care: 1-800-726-7864 (1-800-SAMSUNG)

      Please provide us with this reference number (1151839251) when you message us so our team can retrieve your information.

      Thank you.

      Nicole Samsung

  • Rated 4 out of 5 stars

    Samsung Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good refrigerator so far. It does have a small ice maker in the door with a small storage bin but it makes ice fast! I happen to use a lot of ice and haven’t run out yet! The up side is it gives an extra shelf and more storage space for the freezer overall. I really appreciate the filter placement; bottom right up front. It is so easy to change. I lived with a refrigerator for 25 years where I had to hire someone to change the water filter every single time. This is exactly why I bought this refrigerator! The only thing I miss is a cheese/meat drawer. I’m use to three drawers, it only has two. However, the vegetable tray is so large, I’m able to store both vegetables and a little fruit. I use the smaller bottom drawer for cheese and luncheon meatS. It is suppose to be fingerprint proof. Not so. But I knew there was a possibility for that. I’ve read the reviews and listened to my acquaintances. Pretty much everyone I know that has stainless steal appliances feels the same way. Where finger prints might show less, they still show. My house is about 50% connected. However, I have not connected my appliances yet. I may do so later but most likely only for maintenance purposes.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Great design

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it the ice maker is good and fast i like the design and the size it fits perfectly to my kitchen

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    finally my dream

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Clean lines, large bright interior. Love the "no fingerprints" outside . Always filled ice maker is a dream.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Rated 5 out of 5 stars

    Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good working refrigerator that look great. I would recommend to my family and friends

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Samsung Side By Side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New refrigerator works and looks great! No complaints whatsoever! Would highly recommend it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Samsung 27.4 ft size by side black stainless

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator very roomy and the color is beautiful

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge with a ton of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a great fridge for us. Their is plenty of room in both the fridge and freezer areas for our 3 person family. The water and ice in the door are a must have. We got this at a great price. We wanted white but the stainless looks pretty nice in our kitchen. Very happy with the whole process from scoping out all the options to the delivery and installation.

    I would recommend this to a friend