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Customer Ratings & Reviews

  • Front. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Committed to quality. Driven by innovation. 2 Year Warranty* Limited Time Offer Valid: 1/1/26 - 7/8/26 Up to $199 value *Redemption required. Limited manufacturer's warranty.
  • Angle. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • #1 CUSTOMER SATISFACTION Total Awards 2019 - 2025 Based on total number of Customer Satisfaction awards across all categories, by leading consumer research organization home appliance surveys, 2019-2025 (refrigerators, cooktops, ranges, wall ovens, over-the-range microwaves, dishwashers, washers and dryers
  • HIGHEST ICE MAKER SATISFACTION 2025 In-Door Ice Maker Get cubed or crushed ice Cubed Ice Crushed Ice Water Cubed Ice Crushed Ice Lock(3 sec)
  • Left. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 1. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 2. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 4. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 11. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 12. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 13. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 14. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 15. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 16. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • Alt View 17. Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel.
  • BBY Overview - Samsung Fridges: Doors, Depths, & Finishes video 2 minutes 51 seconds
  • BBY Overview - Samsung Refrigeration: Large Capacity video 0 minutes 41 seconds
  • BBY Overview - Samsung: Fingerprint Resistant Finish video 0 minutes 41 seconds
  • BBY Overview - Samsung Refrigeration: Modern Design video 0 minutes 34 seconds
  • BBY Overview - ADA Accessibility on Samsung Appliances video 0 minutes 44 seconds
  • BBY Overview - Samsung Refrigerators & SmartThings video 0 minutes 55 seconds
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel

Model:
RS27T5200SG
SKU:
6397574
Highly rated by customers for:
$1,299.99
Save $300
Comp. Value: $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 4662 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 4,662 reviews
  • Pros mentioned:
    Capacity

    Great refrigerator!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator! We’ve had the “newer style” fridge with the freezer on the bottom and hated it. With a family of 5, I buy tons of groceries, stuff gets lost in the freezer drawer and I forget about it. I’ve been wanting to go back to a side by side and I’m so glad I did! Plenty of space for everything I need and I can see what I have!

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Minimalist design

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great minilast style, great bright lighting and spacious. The positioning of the water dispenser could be improved to avoid spillage and ice machine could be more efficient, crushed ice will be dispensed while on cubed ice setting quite often.

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend

  • Samsung fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement, decided on this one. Seems to be an excellent choice. Food stays cold without freezing. The freezer stays at the correct temperature. The ice and water unit is a little tricky but once you figure the settings, you will love it.

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    So much room for activities!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size! So much room. Very clean and sleek.

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Spacious ang elegant looking fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our new refrigerator, has a lot of room/ compartments and its been excellent so far.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Refrigerator

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the price! Adds nice modern look to the kitchen.

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Samsung refrigerator is great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Free and fast delivery. Other stores are charging over $100 to deliver with longer wait. Fridge has more room then our old GE fridge and the layout is better with the ice maker in the door. Did need to buy some add on draws to hold more stuff. Very happy, and no dents!

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the product a lot of space. Looks great it the kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super quiet, well laid out shelves and beautiful black chrome. Worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Great Fridge!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is awesome. Side by side design is the best.

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Samsung fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've only had for a month or so but everything works great. Tons of room!

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance

    Lots of space

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of space for everything and seems to be working fine so far.

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Great Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE my new Samsung refrigerator. The black stainless steel looks great in my kitchen and gives it a modern look. It's very spacious and has great features. Definitely recommend this refrigerator!

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Love so much

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new fridge. So much room inside and clever design

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend

  • Excekent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious, I like the color, the service from the associate excelent!!!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Samsung Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's roomy. The black stainless is awesome. Best refrigerator I have ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Looks great! Very spacious!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks great, very modern and the inside is very nicely distributed and spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space

    Side by side frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigert love that there is no handles plenty of room inside

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Samsung side by side

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great device especially for the price. Lots of space!

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Big!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m loving the size! Much more practical than the French door it replaces.

    This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel

    I would recommend this to a friend
Page 74, Showing 1,461-1,480 of 4,662 reviews
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