Customer Ratings & Reviews
- Model:
- RS27T5200SG
- |
- SKU:
- 6397574
Customer reviews
Rating 4.5 out of 5 stars with 4664 reviews
(4,664 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
to a friend
Customers are saying
Customers often highlight the 27.4 cu. ft. Side-by-Side Refrigerator's overall performance, capacity, design, and size as major positives. The refrigerator is also praised for its quiet operation and effective temperature control. However, some customers have expressed concerns about the ice maker's performance, the dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Kitchen refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with Greg this is the 2nd one I gotten and love it
I would recommend this to a friendRated 5 out of 5 stars
Very nice refrigerator/freezer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m very happy with my purchase! Nicest side by side I’ve ever owned. Love the digital thermostat. Freeze was at zero in just a few hours.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Nice and Cold
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this fridge. Was perfect and as described online. Delivery was nice and easy. Very quick!! Plently of space and makes ice very fast.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the sleekness of this refrigerator. The shelves are deep and the lighting is wonderful. Can see what is in the fridge. Dislike no storage for luch meat, cheese etc.
I would recommend this to a friendRated 5 out of 5 stars
Jim's refrigerator review.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is a great product that is well designed with a great layout inside, plus integrated technology. This refrigerator also has plenty of room in both the freezer and refrigerator compartments. The ice and water features work great and relatively quiet. Great product.
I would recommend this to a friendRated 4 out of 5 stars
Fridge review.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size of the fridge and all the room, could be an extra place for eggs or butter spot.., water dispenser’s spout is a little far out so if you were to push your glass against the pad it will miss the glass. You have to push the pad and hold your glass’s
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Fridge, I want to congratulate you on your new Samsung Refrigerator. We are happy to welcome you to our family and thank you for choosing Samsung in your home. ^Brad
Rated 5 out of 5 stars
Fridge Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.lots of room and very nice overall quality. big upgrade!
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
The black stainless stainless refrigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Black stainless steel Samsung refrigerator is the center piece of my kitchen. The refrigerator is the beet Samsung appliance I have ever bought and is complemented by the range and dishwasher and over the range microwave all black stainless steel Samsung appliances
I would recommend this to a friendRated 5 out of 5 stars
Affordable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing fridge, very spacious and affordable. The ice machine works wonderfully.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Excellent Refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my main kitchen refrigerator now. I love the side-by-side format. The shelves are deep providing lots of capacity, but not wide. The doors open out flat so you don't have to twist your shoulders to access the back of the shelves. It has a Shabbos mode feature which could have a simpler way to activate (you have to hold down two buttons at once, pressing hard for 5 seconds). It needs a full year calendar and way to set the New Year day so it will know and automatically go Shabbos mode on all the holidays. As of April 2022, the ice maker is still working. I'd prefer an open ice bin so you can take ice out from inside the freezer. The freezer is so narrow and short that you probably need a second freezer in the garage. I couldn't do without that second freezer, so a larger family would really need it.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The representative at the store was great. Helpful and went through the purchase quick. The delivery guys were awesome they were careful, courteous, and polite and brought in the fridge and took out the old with care. They communicated on arrival time and were great.
I would recommend this to a friendRated 4 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love it, great fridge, like the door handle design, the black stainless steel look is a plus. If there’s any complaint is the water filter. It seems like Samsung filters are not as good they proclaimed. Overall this is a very good fridge, good enough space and it easy to organize.
I would recommend this to a friendRated 1 out of 5 stars
Looks nice ,but the ice maker never worked
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this Refrigerator on march 14th, they delivered on march 18th , it looks pretty nice, is big and fancy we really like it, but only one problem, the ice maker never work , it made few few ice cubes then quit working, we gonna wait till all this COVID19 virus is gone we can talk with somebody in geek squad to exchange it for a whirlpool ( we had a Whirlpool before that it last 13 years ) we google it and Samsung fridges have issues with the ice makers even a lawsuit against them for this issue, we didn't know that till we start google the way to fix this problem.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .We are always happy to help! I am including a troubleshooting guide to support your concerns on the ice maker (https://bit.ly/3fMgdEf). Thank you for being a Samsung customer! ^Lena
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The overhead hinges are not needed. Could not open overhead cupboard doors because of them.
I would recommend this to a friendRated 4 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the size and style of this refrigerator. Love the way shelves are adjustable.d style of this refrigerator. Vegetable stays crisp. So handy to have vine bottle section. Only problem is that so often friger section gets so cold the drawer get shut cose and very hard to open.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No problem with it so far. What got us to buy it is the style and black stainless. Very easy water on the door featur
I would recommend this to a friendRated 3 out of 5 stars
Gift Card Promise Not Fulfilled
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Product is good and works well. My problem is that in store on the date of purchase, we were told that we would be given $100 gift card if we purchased during this promotion, but this store didn't have our product available and we should purchase online, as we did. However, after talking with customer service spending more than 20 minutes per call on two occasions and returned to the store, we have not received the gift card. We have spent a lot at this store in the past few weeks, but, just seems to be the run around on the promise of a gift card.
I would recommend this to a friendBrand response from Samsung
Posted .Dear Valued Best Buy Client,
Thank you for bringing this to our attention. We apologize for any inconvenience this may have caused you. The experience is not what we expect from our customers. To better assist you with this issue, please contact the Best Buy customer service department at P. (888) 237-8289 H.24 Hours a Day. They can either answer your question or transfer you to your local store to answer your specific concerns.
Have a great day.
^Camille
Rated 4 out of 5 stars
Refrigerator
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great purchase. It is a nice addition to my kitchen.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love it! Very spacious. Lighting inside is perfect.
I would recommend this to a friendRated 5 out of 5 stars
Looks Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good the black looks much better than the silver one. Hopefully this Ref will last longer than our previous one. Plenty of space inside. Really happy with this Refrigerator.
I would recommend this to a friend






















