Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity for its overall performance, spacious capacity and great design. Many appreciate its perfect size and quiet operation, as well as the effective temperature controls. However, some customers have expressed concerns about the ice maker's performance, the absence of a dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
It’s huge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you don’t want the French doors then this is definitely what you need. I’m a single guy who loves to keep alot of drinks and deli and produce and this fridge far surpassed my expectations. It’s awesome and super easy to use. Highly recommend. Also I was worried about the ice machine at first but I have had this for two years now and it’s never had an issue.
I would recommend this to a friend- Pros mentioned:Overall performance
My favorite
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its beautiful plenty of room. Does smudge because of the outside but like it better than stainless steel that scratches easy.
I would recommend this to a friend - Cons mentioned:Ice maker performance
Big fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All good so far. Only issue maybe a little water catch tray for the drip or 2 from the water dispenser. Very shallow catch now
I would recommend this to a friend - Cons mentioned:Ice maker performance
Love fridge hate icecube maker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the appliance but don't like icemaker. Ice splashes out of cup on on to floor.
I would recommend this to a friend - Pros mentioned:Design
Modern & Functional
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful refrigerator. Great quality, real modern and sleek. My only challenge is that the water dispenser is positioned in a way where it’s easy for water to miss the cup and spill to the floor. Other than that, love the fridge.
I would recommend this to a friend - Pros mentioned:Overall performance
Review of Samsung side by side fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Even though I have only had the fridge running for about two weeks, everything is good and running fine, so far!!! Hope I dont have.to amend this review anytime soon!
I would recommend this to a friend Get the 5yr GeekSquad warranty, you'll need it.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this one because my wife has specific capacity and dimensional criteria. Our last Samsung was a 29.5 SF giant and it only lasted 6 years. So we had to get another Samsung because LG and other better brands cannot meet our size criteria. We have had this since Oct 2023. It is now freezing vegetables in the veggie drawer, BUT only on the left side in the far back corner. The reason is... there is a cold air vent on the left wall hitting that corner of the veggie drawer. BAD DESIGN SAMSUNG. You rushed it to market. We are putting Styrofoam insulation on the inside of the veggie drawer on that side to compensate because if we turn the up temp of the frig, the top shelf will approach 40 degrees and we want 34-39F degrees throughout top to bottom. When set to 37 degrees the top shelf reaches 39-40F and the bottom shelf stays at 36F. The design of this frig is challenging us on that. Our last Samsung had no problem with temps, but lasting only 6 years... is not what you expect from Samsung but maybe some garbage you'd get from some cheap or dumb unheard of brand. SO, I got the 5 yr extended Geek Squad Warranty (this time) because I am expecting this frig to crap out sooner that your average Whirlpool and that's a shame. Hopefully there will be a large size (27-30 SF) side by side we can get from another brand in ? years when this craps out , because my confidence in Samsung when it comes to kitchen appliances making the 12-20 year mark is now very LOW. We also expect the ice maker to malfunction before the 5 year mark. That seems to be the 1st thing that goes whether the refrigerator is $400 or $3500. On our last Samsung frig the ice maker stopped working at about 2.5 years. This is usually true for all brands. Stick to Phones Samsung, at least you do that right.
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hello,
We understand that going through all this with your refrigerator can be frustrating. Let us help.
Below is a link with details on what to do when items are freezing in a refrigerator compartment. Inside the resource, there's another article for troubleshooting steps when frost forms in the refrigerator, which we suggest checking, too.
Items freezing in the fridge compartment:
https://www.samsung.com/us/support/troubleshooting/TSG01001030/
You may also refer to the unit's user manual for other solutions when the fridge/freezer is overcooling. Turn to page 45.
https://downloadcenter.samsung.com/content/UM/202002/20200201091442956/SBS_RS5300T_DA68-03958J-01_EN-MES-CFR.pdf
If you have further questions or inquiries, these are the platforms that you can reach in the future:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.commuity.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number (1146816960) to help our team pull up your information when you message us.
Thank you.
-Angelica
Samsung
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.And like this product good quality nice price and happy
I would recommend this to a friend- Pros mentioned:Design
Great product but even greater price
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great size fridge for my condo. Options are very user friendly, changing the filter is a snap, and the aesthetics are great. Very modern design sleek and simple.
I would recommend this to a friend - Pros mentioned:Size
Perfect fridge
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a fridge not too big or small but Just the right size
I would recommend this to a friend Samsung Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the black stainless. Plenty of room on freezer side and refrigerator side.
I would recommend this to a friendSamsung refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new fridge. Love the color loves the lighting inside
I would recommend this to a friend- Pros mentioned:Overall performance
Good job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent customer service, great prices. Fast friendly delivery.
I would recommend this to a friend - Pros mentioned:Space
My frig
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My frig has lots of storage space. I like how temp gages and extras are located inside the frig and they are a pretty greenish color.
I would recommend this to a friend - Pros mentioned:Capacity
Beautiful fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A lot of space, water taste amazing, perfect refrigerator for my kitchen.
I would recommend this to a friend - Pros mentioned:Overall performance
Decent Stylish Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is exactly what I wanted no complaints I waited to give review so far it’s been a month works perfectly
I would recommend this to a friend - Pros mentioned:Space
Samsung refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator was really big. I thought going to a side by side I would lose some space, I think I’ve gain space. I just love it.
I would recommend this to a friend - Pros mentioned:Space
Awesome Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Another awesome product from Samsung! This refrigerator has everything you need with up to date technology, plenty of storage/room, and simple setup.
I would recommend this to a friend - Pros mentioned:Capacity
Frigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome! Love this product and its' features..especially its' auto climate control..space inside is perfect for the value.
I would recommend this to a friend - Pros mentioned:Capacity
I love this refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.What a great choice of refrigerator. Aside from having a very nice color, the ref is huge an so spacious too. It meets our needs in stocking foods. Fingerprint resistant too.
I would recommend this to a friend