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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,599.99

Customer reviews

Rating 4.5 out of 5 stars with 4559 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity for its overall performance, spacious capacity and great design. Many appreciate its perfect size and quiet operation, as well as the effective temperature controls. However, some customers have expressed concerns about the ice maker's performance, the absence of a dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 4,559 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator great, the delivery guys were great and on time no complaints here

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Elegance in Black

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sleekness of the doors. Very classy. Only reason not rated5 is the glass shelves. They are very VERY thin!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mrs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am not totally satisfied with the interior storage, it’s what my space would take but it just didn’t have all the storage I was used to. Also the exterior shows finger prints really bad. Having said that I am very satisfied with the service I received from the Longview Texas store

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    New New Frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new frig. Great space, lots of shelves, compartments and it makes cube/chrush ice and purified water!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Recent purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Large capacity both in the refrigerator and freezer side. Great ice capacity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refriderator! only downfall is the ice maker. it does not produce enough if having a party.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Open item side x side

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as an open item. It does have clamp damage on the outside. It is huge on the inside. I would definitely buy it again as a new item. The delivery team was great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like te refrigerator is confortable having more space were I can put my food.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought to replace 10 year old fridge. Odd not seeing lunchmeat drawer or a butter tray but works great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small ice maker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size of the fridge and the features. Especially the door alarm. My only 2 complaints are that the fingerprint resistant steel still shows fingerprints AND the ice maker is super small.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 1 out of 5 stars

    Worst ice maker ever

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the refrigerator loath the ice maker. My tenants said they never got the ice to come out of ice maker and I thought they were being dramatic. I got home 2 weeks ago and need ice for the 100 degree heat and it NEVER works. I'm super disappointed.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there icemaker, I realize you are having some issues with your Samsung Refrigerator ice maker not working correctly and know that is a necessity in this heat. I want to offer some helpful information to get your machine operating properly. See link below:
      https://www.samsung.com/us/support/troubleshooting/TSG01001012/
      If you are still in need of assistance, we are here to help via Facebook Messenger (http://m.me/samsungsupport) or Twitter (https://twitter.com/messages/compose?recipient_id=18768513). Please reference ticket number 1143669838. We thank you for choosing our Samsung family. ^Brad Samsung

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Samsung

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple efficient design, but missing a butter tray and any other dedicated shelves. If it were modular it would be better. Has lots of shelf space but no option to maximize it by customization.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s been a year and the fridge has been super reliable! I buy in bulk and it’s good for organizing but not much space for bulk stuff

    I would recommend this to a friend
  • Cons mentioned:
    Dispenser light

    Rated 3 out of 5 stars

    Nice But tFell Short

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read a lot of reviews before purchasing this item. Most complain I read is about the light not being bright enough. I find the light bright enough. This is a nice refrigerator. The reason I gave it 3 stars is because I feel there are some features that should now come standard. (1) No light on water/ice dispenser. (2) Door shelves are not adjustable. (3) No third drawer for cold cuts and stuff. --- It feels like purchasing a vehicle with manually adjusted side mirror and we're in 2020. For the price, it should have came with it.

    I would recommend this to a friend
    • Brand response from Samsung
      Posted .

      Thanks so much for letting us know what you think, RMPII! We really appreciate your feedback. ^Jecca Samsung

  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Good product for the price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good up-to-date product, with sleek and modern feel to the exterior. It has good space inside for storing perishables, and other fridge items. Freezer area is also very spacious with good lighting for easy access, not much technology inside but for the price it’s an excellent buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge. Love it. Great quality for the price!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My new Samsung Refrigerator

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with my purchase. The refrigerator met my expectations. The delivery and setup was excellent. Thanks, Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new refrigerator. The gentlemen that delivered the refrigerator were very caring and knowledgeable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    BEST buy!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this fridge and best buy was amazing in delivering and installation!

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Ice Maker does create enough ice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the frig except for one issue.....doesn't make enough ice! I don't know if my family just uses more than normal ice, but since we purchased this frig we still have to buy a bag of ice a week.

    I would recommend this to a friend