Customer Ratings & Reviews
- Model:
- RS27T5200SG
- SKU:
- 6397574
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Design
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity for its overall performance, spacious capacity and great design. Many appreciate its perfect size and quiet operation, as well as the effective temperature controls. However, some customers have expressed concerns about the ice maker's performance, the absence of a dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Design
Good refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love this refrigerator. It doesn’t have the bells and whistles like some of the other models, but it has good lighting, strong shelves, a space saver ice maker and looks very nice. Very happy with our purchase.
I would recommend this to a friend - Pros mentioned:Capacity
FRIDGE ME SON
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only bought it because my moms old fridge needed to retire. 20 years going strong with the same fridge, i think it’s time to upgrade. The space on this fridge so good you can hide a body. No but seriously a body full of animal meat. Steaks chicken ribs you name it.
I would recommend this to a friend - Pros mentioned:Design
Samsung
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far i love my fridge my wife love it too we have alot of room the only thing is when you get ice or water is Always a little spill but still I'm happy
I would recommend this to a friend - Cons mentioned:Ice maker performance
Well worth the price!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.By far more fridge than you’d expect for the price only con is Samsung fridges struggle to produce ice. It’s more than enough for two of us getting ice one a day but if you have a party def get some bags! Also the black stainless looks amazing.
I would recommend this to a friend - Pros mentioned:Overall performance
Love my appliance
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it! 2 years later and going just as strong!!!
I would recommend this to a friend Nice side by side
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I fell in love with this refrigerator in the showroom. I like it in my house as well. The only complaint is that the water dispenser and ice maker leave a little to be desired. We wish it had a light to see better when getting a drink of water.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there themightykat, I would like to congratulate you on your new Samsung Refrigerator and appreciate you pausing your day to share your feedback. I understand you have some concerns with the exterior design not having a light on the dispenser and would like to forward this information to our design team for future products. We are glad to welcome you to our family and thank you for choosing Samsung. ^Brad
- Pros mentioned:Space
Nice refrigerator
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great frig. Has a lot of room in it. Fingerprints do not show very much, but when needed it is easy to clean without leaving streaks
I would recommend this to a friend - Pros mentioned:Overall performance
Highly recommend
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its best refrigerator i have ever purchased. Its awesome to make my items fresh for like over 10-15 days in cooler area. And freezer also the best.
I would recommend this to a friend - Pros mentioned:Capacity
Simply lovely
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it. Simply family perfect! Spacious, radiant, water feature is the best
I would recommend this to a friend Good buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great buy for the price. The ice machine take awhile to disperse. The digital temperature is convenient. The drawers are deep so they hold lots of items.
I would recommend this to a friendLarge Quiet Fridge
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for a new build house. Looks good and functions well, with the exception of the front buttons to switch between water and ice. Occasionally it will get stuck on ice and will not let you select water for minutes at a time. Quite frustrating. Samsung service came out and said they would order the part. Some days later they contacted me to tell me the part wasn't available and they would have to swap the unit. That process wasn't the worst experience but the communication could have been a bit better. Pros: Large Outside the one issues works well Quiet Mostly good service Cons: Issues with the water/ice buttons Small ice cube bucket
I would recommend this to a friendBrand response from Samsung
Posted .Hello, I can see that you have spent a lot of time on this and I can see where you are coming from. I am here to help. Here is a link to a troubleshooting guide that may help with the concern you are having with your control panel (https://bit.ly/3zS26ss). At Samsung, we manufacture several different models with various features, and it is only through feedback from customers like yourself that we are able to make our products better. We are always looking for areas in which we can improve our products. If the issue continues or you have any additional questions or concerns please reach out to us directly on Facebook at (http://m.me/samsungsupport) or on Twitter at (https://twitter.com/messages/compose?recipient_id=18768513). When you message us, give them this number (1144062558) and it will help our team pull up your information. Thank you for being a Samsung customer. ^Shay
- Pros mentioned:Overall performance
Refrigerator123
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator works great always plenty of ice and the ice maker on the door never gets stuck like a lot of door ice makers I have had in the past do. It also has so much room inside all the shelves also are very deep. We are very happy with the refrigerator.
I would recommend this to a friend French doors vs. side-by-side
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I replaced my French door refrigerator of the same size with this side-by-side. I find I prefer this style over the French door because both frozen and refrigerated items I use the most are at eye level. I have several Samsung products and feel they are all high quality.
I would recommend this to a friend- Pros mentioned:Overall performance
Awesome
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s worth the price my daughter loves it up to now working perfectly
I would recommend this to a friend - Pros mentioned:Design
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beautiful! Chilled water and ice dispenser work great! Bought this for our break room at work and everyone loves it. Removing the clear protective plastic is next to impossible around the edges of the door, but other than that it's perfect
I would recommend this to a friend - Pros mentioned:Overall performance
New tech.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.New tech for cooling....seems to mysteriously emit from inside the walls of the unit without the customary fans and blow-through. Works great. Subtract points for not lighting the outside water/ice dispenser. Happy with purchase so far.
I would recommend this to a friendBrand response from Samsung
Posted .Hi there Idonthaveadisplayname, I am glad to see you are liking the new design in our Samsung Refrigerator. We appreciate you honest feedback and would like to forward this to our design team for future appliances. Welcome to our Samsung community. ^Brad
- Pros mentioned:Capacity
Great refrigerator
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the new fridge lots of room in freezer and fridge.
I would recommend this to a friend Pleased Purchase
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have only had it 6 months, but it keeps refrigerated items very cold. Package salad stays extremely fresh.
I would recommend this to a friendYou will love it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, love all the features it has and the price is worth it.
I would recommend this to a friend- Pros mentioned:Size
Family favorite
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect size fridge for all our needs with great features. Our family of 3 thinks this fridge is a great addition to our home.
I would recommend this to a friend