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Customer Ratings & Reviews

Your price for this item is $1,099.99
The comparable value price is $1,499.99

Customer reviews

Rating 4.5 out of 5 stars with 2596 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity for its overall performance, spacious capacity and great design. Many appreciate its perfect size and quiet operation, as well as the effective temperature controls. However, some customers have expressed concerns about the ice maker's performance, the absence of a dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,596 reviews
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Works Great After Six Months

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Keeps my stuff cold on the left, less cold on the right. Ice maker occasionally makes too many ice cubes that fall on the floor, but that's a first world problem. Great value for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design
    Cons mentioned:
    Shelf adjustment

    Rated 4 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! Lots of room and great ice cubes! Very sleek looking without the handles and easy to clean. It would be nice if the shelves were adjustable but it’s not a big deal to us. Great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design
    Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Awesome but small ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are a lot of things we love about this fridge. First, no handles and fingerprint free finish...amazing. Second, it's HUGE. There is just an insane amount of room. This may only be my second positive but it's such a huge bonus...it's just incredible how big it is inside. The downfalls....the ice maker. It is a tiny ice maker that cannot keep up with our family of four. We have resorted to ice trays in addition to the ice maker, huge disappointment. Second, the door dispenser doesn't have a light. Not a deal breaker either, but it can be challenging when you are trying to get a late night drink. Overall, still pretty pleased. Would I buy it again? Probably not.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      Hi there,
      I understand you are having issues with ice production. I located some information that will help you get the best production. See link below:
      http://www.samsung.com/us/support/troubleshooting/TSG01001012/#ice-maker-is-making-some-ice-but-not-enough
      Thank you for choosing Samsung. ^Brad Samsung

  • Rated 5 out of 5 stars

    SUPER NICE, with a few minor concerns.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY nice ! Howvere I'll point out a few thing NOT obviuos unless you specifically look- Shelves are NOT adjstable, 2Liter bottles have to go on door shelf. Settings Panel is INSIDE the fridge, must open the door to use and adjust. Water dispenser is SLOW, very slow. Ice making takes a long time to fill the supply. This is a GREAT fridge for use, albeit with the above mentioned shortcomings which may/may not be important to some. Mine is running, so I better go catch it!

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new refrigerator. It has plenty of room inside and beautiful on the outside. I really like the Samsung brand and recommend. Best Buy for A Great Price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Recommended

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great fridge in a budget. Everything is working perfectly. Very spacious

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size
    Cons mentioned:
    Ice maker performance

    Rated 3 out of 5 stars

    Large fridge-low ice production

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wish it produced more ice but its large and works well.

    No, I would not recommend this to a friend
    • Brand response from Samsung
      Posted .

      We understand the importance of a working ice maker in your household, Leno556. Let's get this taken care of.

      Please refer to the link below to rectify your ice maker concerns. Click the link and hyperlinks and watch the embedded videos (See hyperlinks " remove the water filter, increase the cooling performance, and error code").

      Ice maker is making some ice, but not enough:
      https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough

      Should you ever need more assistance, please feel free to get back to us via the following options:

      1. Facebook Messenger: http://m.me/samsungsupport
      2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
      3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us

      Please provide us with this reference number, 1148651186, to help our team pull up your information when you message us.

      Have a great day.

      -John Samsung

  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Roomy, well configured

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new refrigerator. Our old fridge stopped cooling and we had to get another one quickly. This one was in our price range and we liked the configuration. Since having it we love everything about it. Great storage, glass shelves, and digital display of fridge/freezer temperatures. We like that it has no visible door handles. It would be nice to have larger ice cube storage but we can work around that. Shelves are big enough that I was able to put a large refrigerator turntable on the top shelf for our beverages. Also great storage on the doors.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigrator review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase a refrigrator from best buy and am extremely satisfied. Its spacious, energy efficient and keeps everything perfectly chilled. The sleek design fits beautifully in my kitchen. The delivery was prompt and the setup was hassell free. Highly recommended for anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level
    Cons mentioned:
    Shelf adjustment

    Rated 4 out of 5 stars

    Spacious and quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and quiet refrigerator. Ice bin is a little small but the space you get from it being all in the door is worth it. My only complaint is that the shelves do not adjust.

    I would recommend this to a friend
  • Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Great product, tons of space!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has been great! Plenty of space to put our food and drinks, haven’t had a single issue. One thing that I would change is the timer for the ice dispenser. When you push your cup in for ice you have to hold it there for around 3 seconds before ice starts to drop. Not a deal breaker when you look at the total package.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrig

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m now 8 months in with it. It’s spacious and the color is really nice.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Review Samsung Refrigerator Stainless steal.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with the performance of the Samsung refrigerator in stainless steel finish. Great features and surprisingly spacious despite the side by side refrigerator and freezer doors. Very easy to do maintenance. Once again very pleased with the product.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great expansion from our old fridge, spacious on both fridge and freezer. Ice maker works as well as it should have, bucket filled within 24 hrs of plugging in. Household of 2 adults and getting ice once every couple hours, we have not needed to wait for ice to be made. Operation is very quiet and hardly noticeable. It took a total of 2 hours from plugging in to getting cooled/cold enough to store food.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful refrigerator! The inside is very spacious. It fits a lot on the doors which is great to keep it organized

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery went smoothly and the appliance is everything I could ask for

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great working fridge. The only issue was it was dripping water from the dispenser but after a quick look online i found out i needed to run 2-3 gallons of water through it then the drip stopped.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My little fierce fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Easy to install and keeps my food cold and my water even colder. Which is great I live in a very hot area. Ice maker and water makes even better. The store loaded it up and it was easy to maneuver into the house.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Shelf adjustment

    Rated 5 out of 5 stars

    It’s a refrigerator

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator/freezer overall. I was hesitant to get a side-by-side, but this one won me over. The water/ice service is simple and intuitive. The space is ample on both sides. Only complaint is that wine bottles and larger format beer bottles are difficult to fit. There’s only one or two shelves on the door; I’d like to store them on the top shelf out of reach of my children, but I’d need about another quarter inch of headroom to do so. Small complaint about a great product.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well-built fridge! Uses the new R600 refrigerant and it cools down fast! It was reaching its set temp within a couple hours of plugging it in. But the cons outweighed the pros for me. Pros: It's quiet! You can barely hear this thing running. The fans quietly kick on and off to recirculate the air throughout the day and the compressor ramps up if more cold air is needed. The all-around cooling is nice, the air just kinda comes from everywhere. Ice maker is very compact, and the cubes are a nice size. Water dispenser has the highest flow rate of seen! Fills bottles quickly and the touch controls are simple and sleek with a satisfying chime when pressed. The build quality of this thing rivals much more expensive fridges (I became more familiar with this than I should have having looked at several in person). The fit and finish is good, no sloppy assembly here. The doors have a good feel to them and close with a solid 'thud'. The core of this fridge seems very well designed and the cooling system seems like it'll last a long time. This is how fridges used to be built! Cons: The handle-less doors make the fridge a little more imposing depth-wise. This can be very noticeable in tight spaces. The handles are difficult to get used to. You’ll have to train yourself to use the right hand to open the left door and the left hand to open the right otherwise you’ll be awkwardly twisting your wrists. The LED lighting is poor, it only emits from the top which means as soon as you fill the fridge, the light to the lower shelves gets blocked. I feel like stuff will easily get lost in the lower spaces. The lighting situation is disappointing since our 10-year-old fridge had lights throughout. Shelves are not adjustable so you better like the placement; soda bottles must go in the door. Icemaker is very slow at producing ice (a byproduct of its compact size I suppose), if you use a lot of it, you may find yourself running out. The water dispenser doesn’t have a light! I didn’t know how much I’d miss this until I was spraying water on my feet in the middle of the night. Speaking of the dispenser, the nozzle is too far forward, it’s easy for it to miss the glass or bottle completely if the opening is on the smaller side. No deli drawer! This seems to be a theme with modern fridges, but I’m not a fan. I don’t like just tossing ham and bags of cheese on the shelves willy nilly… Conclusion: If you want a fridge that performs its core purpose of reliably keeping food cold for many years, this is the one to get! But if you’re used to a more conventional fridge, look elsewhere.

    I would recommend this to a friend
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