Customer Ratings & Reviews
- Model:
- RS27T5200SR
- |
- SKU:
- 6397576
Customer reviews
Rating 4.5 out of 5 stars with 4576 reviews
(4,576 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity for its overall performance, spacious capacity and great design. Many appreciate its perfect size and quiet operation, as well as the effective temperature controls. However, some customers have expressed concerns about the ice maker's performance, the absence of a dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Great!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great fridge for many reasons. It’s had a good amount of capacity, super sleek and aesthetic design and does not smudge as much as the chrome stainless steel.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, SpaceCons mentioned:Shelf adjustment
Rated 4 out of 5 stars
Best option in appliance package
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice looking fridge with lots of space. I like the option of eliminating the traditional pull handle. My complaints are that it doesn't give you the option to adjust the shelves, there is no crisper for deli and you have to remove the whole ice tray to get access to the ice to fill up sports bottles.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, DesignCons mentioned:Ice maker performance
Rated 5 out of 5 stars
Super cold and spacious.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The ammount of space in this refrigerator is outstanding for the price. 0 degree freezer in a very short ammount of time. Overall we love the design and space . The no visible handles on door give a nice clean look. I wish the ice maker worked a lityle faster and had a little more storage but other than that it is fantastic.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Design
Rated 5 out of 5 stars
Beautiful, sleek, a great buy!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refridgerator. It's sleek, spacious and fits in any decor. I love the ice maker selections, the cubes are just the right size. Good price and great service. I'm very pleased with this purchase.
I would recommend this to a friend - Pros mentioned:Overall performance, Space
Rated 5 out of 5 stars
Best Refridgerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.i recommend this refrigerator, keeps things cool. enough space for watever you need !
I would recommend this to a friend - Pros mentioned:Capacity, Overall performanceCons mentioned:Ice maker performance
Rated 5 out of 5 stars
Great purchase
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my daughter and son in law for housewarming/Christmas. They are very happy with it, except would like the water dispenser to dispense a bit faster. They like the sleek look, with no exterior handles. All in all it seems like a very good refrigerator, big, and good looking, and we are glad we found and purchased this model.
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Samsung refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this sleek and modern refrigerator back in January 2023 in the black stainless steel color. I love it so much that, I purchased another one for my basement remodel. Great price and functionality.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Design, Overall performance
Rated 5 out of 5 stars
Love love love it!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this fridge.. we had a horrible experience with a prior LG fridge.. it stopped working after 1 1/2 years so we exchanged for this and have loved it ever since. It is so spacious and has a beautiful sleek look. Highly recommend this fridge!
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Samsung Leads The Way
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is sleek and compliments my kitchen very well. It is finger print resistant and any smudges disappear with a lint free cloth. There is twice the room in this fridge than my old fridge that fits in the same slot, and the ice maker provides cubes instead of slices. I'm very happy with this product!
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Design, Size
Rated 5 out of 5 stars
Samsung Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this about a month ago. Absolutely love it! Great size, quiet running, and sleek look.
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Samsung Side by Side Black Stainless Steel
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge looks great in my kitchen. Love that there is no finger prints left behind when opening and closing the doors. There is so much more room in this fridge than in my old Samsung fridge. Everything that was in my old fridge I put in the new one and it looked like there was hardly anything in there. I like having the ice maker on the door rather than the top shelf of the freezer. Leaves so much more room in the freezer. So far so good, I wound recommend this side by side fridge.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Ice maker performance
Rated 5 out of 5 stars
Great quality for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are very happy with our Samsung refrigerator that we have had for about a month with a few small nit picks. First, the good: 1) LOTS of space...especially on the fridge side, but the freezer side is still plenty large 2) Fit and finish are very nice...love the lack of handles 3) Interior lighting is great 4) No issues with water drips 5) VERY well packed. 6) VERY happy with the price especially considering the lack of options available due to covid Now the nit picks: 1) Items we put in the bottom hydrator have frozen. We've increased the temp (away from the manufacturer's suggested setting) on the fridge side to address this, but it was a shame to throw away produce that had frozen (kale). 2) It has been VERY slow to produce ice. We may use slightly more ice than the average family, but not by much. It has gotten better over time, but I also feel we are now very careful about exactly how much ice we each consume. We've tried the standard fixes suggested by the manufacturer (make sure the fridge is level, make sure the water line is wide open, etc), so the jury is still out on if this is a problem or not.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Dispenser light, Ice maker performance
Rated 4 out of 5 stars
Looks and works great - except for the dispenser
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love the looks and roominess of the refrigerator. The only complaint is that the ice and water dispenser leaves a lot to be desired. We didn't care if we had it in the first place, but since we have it we try to use it. The water comes out extremely slow and the ice always splatters out. Even so, I do recommend this fridge.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
Excelente equipo
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent appliance, great cooling, quiet operation, keeps vegetables fresh much longer, and I love the ice dispenser—it makes both cubes and crushed ice.
I would recommend this to a friend- Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Great first impressions!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.First, I have to say that we replaced our old LG fridge after 7 years because the linear compression stopped working… which is really expensive to fix, and we couldn’t find anyone even willing to do the job. So, with most of our groceries already in the trash, we needed to replace it quickly and in a reasonable budget. I feel fortunate that this fridge at Best Buy was on sale, fits our space well, and is roomy inside. The first thing I noticed was how quickly it cooled down. The guy installing it said it could take 24 hours, but it was less than 12 (maybe even 6?) to fully cool down. I was worried about going back to a side-by-side after enjoying all the space in a French Door model, but this fridge definitely has a lot of space in it. Best Buy’s delivery guys were polite and professional and got the job done quickly. Would definitely order from BB again.
I would recommend this to a friend - Pros mentioned:Design, Space
Rated 4 out of 5 stars
Does the job
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I typically buy LG because after 15 years the compressor went bad and I’ve always had great luck with LG. Since they didn’t have any LGs in stock, after reading reviews I decided to buy it because I was desperate for a refrigerator. I had never purchased a Samsung so the verdict is still out on this. So far, it’s doing the job. Simple and sleek design. No Noh bells or whistles to it. No handles so expect to wipe down the front of the doors a lot due to finger prints. It is a pretty spacious fridge which I really like. On the freezer side on the bottom left door, it does not come with a wire accessory. You will have to pay extra for it. Something to keep in mind, if you’re using the ice feature, only use the cube ice DO NOT use the crushed ice feature. You will get a lot of frozen ice caught in the ice compartment and it’s a pain to remove it.
I would recommend this to a friend - Pros mentioned:Capacity
Rated 4 out of 5 stars
Great store help. Disappointing delivery help.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We were thrilled to find the fridge we wanted and on sale. The low delivery price factored into our decision. However, we're not overjoyed to have to wait a week after our move-in date to have the fridge and washer/dryer delivered. There is no recourse to getting the date you need, and the response from the schedulers is pretty flat and uncaring. However, the first guy in the Snellville store who actually sold it to us, was stellar; so kudos to the floor sales people and meh! to the online delivery people. I can't review the delivery, or how the appliances work until time has passed.
I would recommend this to a friend Rated 5 out of 5 stars
Mrs. Rosemary E. Martin
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's keeping things really cold, I'm using the water dispenser a lot; it's making good ice and ice chips. Never have bought an appliance on line before! It would have been nice to have received a handbook on all its features.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend- Pros mentioned:Design, Overall performance, Space
Rated 5 out of 5 stars
Good fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Have only had this fridge a month so far, but it's super spacy and I love the fact that the doors don't have traditional handles, because in my kitchen the fridge is seated next to a wall, so it makes that not annoying in the slightest. Also keeps food and drinks super cold, loving it so far.
I would recommend this to a friend - Pros mentioned:Capacity, Design
Rated 4 out of 5 stars
Different Design
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator caught my eye because it was a different style. The handles are built inside instead of being visible on the outside. I originally wanted another Samsung refrigerator (same price range) but unfortunately it was sold out for a few months & I couldn’t find it anywhere. I didn’t want to spend over $1200 on a refrigerator & it had to be Samsung to match my other appliances. So when I saw this come out, I bought it right away. So far no issues. It is kind of bulky & square. There’s enough space on both sides for everything. Good purchase.
I would recommend this to a friend

























