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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4576 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Design

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers frequently mention the 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity for its overall performance, spacious capacity and great design. Many appreciate its perfect size and quiet operation, as well as the effective temperature controls. However, some customers have expressed concerns about the ice maker's performance, the absence of a dispenser light, and the limited shelf adjustment options.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 4,576 reviews
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think that this side by side has more space & easier to access food than our french door / bottom drawer vesiin tha was replced. Love it

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Black RS27T5200SG/AA for the win!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. Easy to connect, easy to move, easy to use the controls, Spacious, quiet, and does the job. The filter is NSF/ANSI certified, but remember to shut off the water supply before changing the filter. The interior is well-lit, but it's lacking a light for the water dispenser, so it gets an A-.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Space
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Pretty nice fridge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fridge and the space inside. Not having outer handles is a very sleek look, everyone likes it! My only complaint, is the ice maker really stinks. After 2 days of barely using any Ice, the ice maker still isn’t full.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Almost 90 days in and the fridge is great, easy to remove and install doors when needing to get it through the door. Very cold and spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 4 out of 5 stars

    Look

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved the look of it and the size was a perfect fit to the limited space I had in my kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Shelf adjustment

    Rated 4 out of 5 stars

    Space!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a new fridge and didn't need a lot of frills. Totally surprised at how much bigger this fridge is compared to the old one. Really good purchase and value. The one thing is it makes more low level noises than I am used to hearing out of a fridge. The shelved can't be adjusted but that is not something that was really needed.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size, Space

    Rated 5 out of 5 stars

    Best family fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size, love the stainless steel look. Enough space for a family of five, easy to move around the shelf. Love the water and ice dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 5 out of 5 stars

    Roomy, well configured

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are enjoying our new refrigerator. Our old fridge stopped cooling and we had to get another one quickly. This one was in our price range and we liked the configuration. Since having it we love everything about it. Great storage, glass shelves, and digital display of fridge/freezer temperatures. We like that it has no visible door handles. It would be nice to have larger ice cube storage but we can work around that. Shelves are big enough that I was able to put a large refrigerator turntable on the top shelf for our beverages. Also great storage on the doors.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Overall performance
    Cons mentioned:
    Ice maker performance

    Rated 4 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very attractive refrigerator. Love the no handles. At first water dispenser was dripping at first but I assume it just had to let gaskets in it get settled or wet. Otherwise fridge is definitely good buy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design

    Rated 4 out of 5 stars

    Good Choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a good choice. Large capacit, the operation is quite and it looks good. The controls are not friendly, but with practice, can be mastered.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    This refrigerator is excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this item. It is excellent . If you have child less than 5 year, it may not good fit because mt kid dispense water all time and this freeze does not have child lock. Otherwise this item is a peace of mind. You will enjoy it

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the new refrigerator. It has plenty of room inside and beautiful on the outside. I really like the Samsung brand and recommend. Best Buy for A Great Price.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious and really good at given price and excellent quality : look

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Glad I made this purchase

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator. I’m so glad I made this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Beautiful black stainless steel, works great

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this delivered in May of 2022. I was very nervous about buying this Samsung refrigerator due to bad reviews , however after speaking with sales rep at Augusta , GA location he told me he had sold many of these and not one return so I took a chance because it had everything I was looking for and it was beautifully made in sleek black stainless steel. It has almost been a year now since purchased and I have had no problems with this refrigerator at all. It cools and freezes perfectly . My only complaint is not that ice maker breaks or any problem with water or ice maker , it works fine , my complaint is the dispenser button for ice maker is very touchy, very finicky to push to dispense the ice . You have to place your glass just perfectly correct and sometimes while pushing dispenser button with glass , you have to move your glass around while pushing down until it finally catches and fills your glass either with cubes ice cubes or crushed ice . My second complaint is ice maker is extremely small and does not hold much ice . If you fill 2 full size thermoses ice is empty and takes a 2-3 hours to make more ice . Ice maker works fine no problems there , just length of time to make or refresh ice once emptied and finicky button for ice dispenser. Other than that the refrigerator is a 5 star. It has plenty of room in both freezer and refrigerator. Easy to understand instructions, simple to figure out and seems Samsung has made a much better ice dispenser this time . Thank you Samsung for correcting the ice maker issues . You still need to improve on ice maker though . For people that have busy households they need larger holding container or trays and ice dispenser button needs work still . I’m ending this review with it is a nice , modern looking refrigerator, cools great, freezes great , ice maker stated above

    I would recommend this to a friend
  • Pros mentioned:
    Capacity
    Cons mentioned:
    Shelf adjustment

    Rated 4 out of 5 stars

    Spacious and quiet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and quiet refrigerator. Ice bin is a little small but the space you get from it being all in the door is worth it. My only complaint is that the shelves do not adjust.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    owner

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is very nice fridge and ferrozine and also good storage

    I would recommend this to a friend
  • Pros mentioned:
    Space
    Cons mentioned:
    Dispenser light

    Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple and elegant. Lots of space, I don't like the French door fridges with pull out freezer drawer so this was perfect. Only flaw.... no light in the ice/water dispensing area. Was kind of bewildered as I had older model refrigerators with the light feature to see how much your cup fills up but I guess that's just a first world problem.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Very good side by side fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a Samsung side-by-side refrigerator for 10 years and loved its functionality and organization. Unfortunately, it had to be replaced. And unfortunately, I was not able to find an identical replacement. This is the closest I could get. Overall, it is a good refrigerator. I like the external water and ice dispenser feature. Inside, it is very spacious, both the fridge and freezer compartments. However, the functionality is somewhat lacking, as the shelves and door bins are not adjustable. My old fridge offered 5 bins in the fridge door, however, this one only has 4, spaced far apart.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Design, Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator! So much space, fits everything with no problem. Freezer has plenty of room. Fridge keeps all of the drinks very cold! Perfect and very affordable, and beautiful.

    I would recommend this to a friend