Customer Ratings & Reviews
- Model:
- RS27T5200SR
- |
- SKU:
- 6397576
Customer reviews
Rating 4.5 out of 5 stars with 4576 reviews
(4,576 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Design4.6
Rating 4.6 out of 5 stars
Customers are saying
Customers frequently mention the 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity for its overall performance, spacious capacity and great design. Many appreciate its perfect size and quiet operation, as well as the effective temperature controls. However, some customers have expressed concerns about the ice maker's performance, the absence of a dispenser light, and the limited shelf adjustment options.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Overall performance, Space
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working very nicely. Spacious in the inside. Cools all around. Makes ice.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Samsung 27.4 cu ft Side by Side SS Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very satisfied with this refrigerator. Great price. It was immediately available and was delivered within 72 hours. The delivery was will done, my old refrigerator was removed and the new one installed. I was amazed at what ease they were able to navigate the narrow space for removal and install. The refrigerator looks very stylish. I like the no door handles design. It is spacious both on the refrigerator and freezer side. My only suggestion to Samsung is they should consider adjustable shelving. This would allow for individual customization.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
New fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color is awesome, it blends in with my other appliances. I like the french doors, it makes it look very sleek. Also from the outside it looks small, but i have alot of space in both the freezer and refrigerator.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great appliance, looks awesome.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate, all the controls are on one panel except for the ice/water dispenser and those are on the dispenser. Love the shiny black stainless steel! The refrig is very quiet, another plus from others I've had. Brightly lit interior for both the refrig and freezer. Doors were a snap to attach after it was slipped thru the front door and within a few minutes it was plugged in, rolled back into place. Only wish I had bought it long before I did. No complaints here, just sleek, cool or cold elegance with cold water, ice and crushed ice! Verrrrrrrry pleased.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friendBrand response from Samsung
Posted .We are so happy to hear how pleased you are with your new refrigerator! thank you for sharing your positive experience! Welcome to the family! ^Shay
- Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Recommended
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great fridge in a budget. Everything is working perfectly. Very spacious
I would recommend this to a friend - Pros mentioned:Design, Overall performance
Rated 5 out of 5 stars
The best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.efficient, modern, silent I like this refrigerator in everything it is an excellent purchase
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
Quiet and great price with lots of space
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new Samsung refrigerator! Tons of space and smudge free finish. Very quiet too. Nice upgrade to my 9 year old Samsung refrigerator I replaced.
I would recommend this to a friend - Pros mentioned:Capacity, Space
Rated 5 out of 5 stars
Samsung - 27.4 Cu. Ft. Happiness
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything this refrigerator offers is just what we needed. Quiet running, plenty of storage, water, ice, and plenty of chill!
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great no problems so far. Ice maker is great and the water dispenser is filtered
I would recommend this to a friend - Pros mentioned:Overall performance, Size
Rated 5 out of 5 stars
Amazing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious , elegant; it comes out a little bit since size dimensions, were well advised though, minimum ice maker noise , and no finger marks , makes our kitchen look so nice and big.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am well pleased with this refrigerator. It is very spacious and accommodates my needs.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 3 out of 5 stars
It's shiny and barely makes ice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't make them like they used to my side by side Frigidaire lasted 15 years before I had to replace a $20 part. Pros: But hey It looks nice, gallons in door was a plus. cons: it takes forever to make ice which are super small. Runs out really fast like 3 cups. Ice maker always seems to stop working. Pair that with Best buy sub par warranty and you get the honor to repair it just to break again. Cheaper to buy a new ice maker not connected to the fridge.
No, I would not recommend this to a friend - Pros mentioned:Overall performance, Space
Rated 5 out of 5 stars
Awesome fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I want a black stainless steel fridge with a decent price tag but most importantly functionality. I searched high and low and kept coming back to this one as well as the matching stove. We purchased this on sale so the price was good! It is great. The freezer, freezes and the fridge is cold. I had to turn it down a few notches. the space is good for all our needs. I can say though the only complaint I have is the water and ice dispenser. Works wonders but the way it comes shooting out you end up with water or ice every where. So what we do is hold the cups up to the top where the water/ice comes from so we don't have issues. Other then that this is a very good buy.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
Review Samsung Refrigerator Stainless steal.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with the performance of the Samsung refrigerator in stainless steel finish. Great features and surprisingly spacious despite the side by side refrigerator and freezer doors. Very easy to do maintenance. Once again very pleased with the product.
I would recommend this to a friend - Pros mentioned:Capacity, Overall performanceCons mentioned:Ice maker performance
Rated 2 out of 5 stars
would be great except for the ice maker
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator itself is great. It has lots of space and looks great. Unfortunately the ice maker is sooo slow. It's hard to believe that a refrigerator that is obviously built to serve a large family has an ice maker that doesn't even come close to keeping up. We have a 12 year old Whirlpool in the basement that makes at least double the ice in a day that this thing makes. I've set the freezer temperature as low as it would go and have not seen any improvement. The ice bin is in the door and is very small. I emptied the bin and didn't use any ice for 26 hours and it couldn't even come close to filling the small bin. If the ice maker doesn't matter so much to your household this is a great refrigerator and I would highly recommend it. I'm seriously considering returning it.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
No, I would not recommend this to a friendBrand response from Samsung
Posted .Hey there, Drice1970. We understand that this has been a frustrating experience and would love to help. Here is a link with some troubleshooting steps that will help get your ice maker working again (https://bit.ly/2VeH82N). ^Lo
- Pros mentioned:Overall performance, SizeCons mentioned:Ice maker performance
Rated 3 out of 5 stars
Large fridge-low ice production
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish it produced more ice but its large and works well.
No, I would not recommend this to a friendBrand response from Samsung
Posted .We understand the importance of a working ice maker in your household, Leno556. Let's get this taken care of.
Please refer to the link below to rectify your ice maker concerns. Click the link and hyperlinks and watch the embedded videos (See hyperlinks " remove the water filter, increase the cooling performance, and error code").
Ice maker is making some ice, but not enough:
https://www.samsung.com/us/support/troubleshoot/TSG10002387/#ice-maker-is-making-some-ice-but-not-enough
Should you ever need more assistance, please feel free to get back to us via the following options:
1. Facebook Messenger: http://m.me/samsungsupport
2. Twitter: https://twitter.com/messages/compose?recipient_id=18768513
3. Samsung Community: https://us.community.samsung.com/t5/Samsung-Community/ct-p/us
Please provide us with this reference number, 1148651186, to help our team pull up your information when you message us.
Have a great day.
-John
- Pros mentioned:Capacity, Design, Size
Rated 5 out of 5 stars
Very nice looking and easy to use
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator fits into our space well, especially since its handles are recessed into the edge of the door. Very easy to use - the ice maker doesn't take a PhD to operate. Very roomy.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
My new refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I Love my new refrigerator!!! The delivery guys were the nicest and made sure it was perfect! They also communicated their arrival and were in that window. I love that my magnets work on this refrigerator, that was a complete and wonderful surprise, I thought I was going to have to improvise with my collection! There is so much room inside and the door storage is wide for condiments! I could not be happier!
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
A Balance of Spaciousness and efficiency
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased a fridge with a spacious interior, allowing for stirage, and the temperature control ensures optimal freshness for groceries. The sleek design adds a modern touch to my kitchen, and the easy-to-clean surfaces are a plus. Overall, it's been a reliable appliance that meets my needs.
This review is from Samsung - 27.4 cu. ft. Side-by-Side Refrigerator with Large Capacity - Black Stainless Steel
I would recommend this to a friend - Pros mentioned:CapacityCons mentioned:Dispenser light
Rated 4 out of 5 stars
Side-by-Side Samsung Fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good refrigerator. Quite, plenty of room and excellent ice maker. Only complaint is the ice/water dispenser doesn’t have a light. Only reason it gets 4-stars.
I would recommend this to a friend

























